Retail Manager job with Legoland Discovery Centre in Milpitas, CA, USA | Leisure Opportunities
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Careers with Merlin Entertainments Plc
About Merlin Entertainments Plc
Merlin Entertainments is a business built on fun. We're Europe's Number 1 and the world's second-largest visitor attraction operator. As you can imagine, running our business calls for a lot of different talents. We love what we do and if you're as serious about fun as we are, rest assured an exciting career awaits.
Careers with Legoland Discovery Centre
Retail Manager
Milpitas, CA, USA
Milpitas, CA, USA
Santa Clara County
United States
Full time
03 Dec 2019
apply now
Build yourself a more exciting future at LEGOLAND Discovery Center Bay Area!

Do you have the Magic in you to create memorable experiences all for the love of fun? Do you wish to cast a spell of laughter and enjoyment to the people around you? Want to join a team that creates smiles and memories globally on a daily basis? Then you have the magic to be Team Merlin at LEGOLAND Discovery Center Bay Area!

About The Role

As a dynamic and innovative Retail Manager, you will help to create lifelong memorable experiences in our attractions for our guests. You will be responsible for the day to day smooth and profitable operation of the Retail areas through a proactive approach to operational issues and personnel management. They are providing a high-quality area, well-merchandised displays and on target and brand product availability.


• Lead the Retail team in its goal of delivering unique, memorable, and rewarding experiences to all our guests.
• Oversee the timing of the stock orders to maximize key trading periods and factor in the lead times and IP rights involved for LEGO products.
• Understanding the principles of visual merchandising and creating impactful displays.
• Recognition and understanding of retail trends including demographically, geographical and seasonal.
• Full understanding of gross profit and margins of sales. Accountable for monthly and annual inventory control.

About You

• Minimum of 3-5 years of service industry experience with three years of retail management experience required preferably in a visitor attraction, theme park, museum, hotel or theatre environment; or equivalent combination of experience and education.
• Commercially astute with strong budget management and forecasting abilities.
• A natural leader with a confident, assertive but approachable personality.
• Proven ability to work on multiple projects simultaneously and multi task as necessary.
• Extensive knowledge of computer including Microsoft Office - Excel, Outlook and Word
• Desire to work in fast-paced environments.


• High school diploma or equivalent required. Some college course work preferred.

About The Benefits

• Flexible hours
• 30% discount in the retail store
• Merlin Magic Pass which give you free admission to all Merlin attractions worldwide
• Competitive 401K
• Employee Assistance Program
• Discounts through the Merlin Marketplace Website – on almost anything you buy online
• Discounts through Plum Benefits – on tons of ticketed events
• 30% discount at and Skechers stores
• FUN working environment and much more!

About Us

LEGOLAND Discovery Center is just like jumping into a giant box of LEGO® bricks with an abundance of all things LEGO-tastic! With two exciting LEGO rides, MINILAND featuring the iconic landmarks of the USA, a 4D cinema complete with three films, themed LEGO play and building zones, there are simply more LEGO bricks under one roof than you could ever imagine.

Merlin Entertainments, plc is a business built on fun. We are the world's second-largest visitor attraction operator. We operate over 100 attractions, eight hotels and three holiday villages in 22 countries across four continents and we run some of the best-known names in global leisure. These include the likes of SEA LIFE, Madame Tussauds, the Dungeons, the Eye brand, and LEGOLAND. Whether you are serving delicious food, working in the office, maintaining the attractions, entertaining guest or operating rides, the objective is to provide a truly memorable experience and a great day out for all members of the family. We offer flexible opportunities, in a totally unique environment.
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