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General Manager
Stevenage, United Kingdom
Stevenage
Hertfordshire
United Kingdom
Competitive Salary and Benefits
Full time
20 Nov 2019
14 Mar 2018
apply now
We are looking for an energetic professional GM to run our branch in Stevenage

You need to have a passion for fitness and an ability to manage a team.

Your roles will include:

1. designing and promoting activities to meet customer demand and generate revenue;
2. advertising and promoting the club or centre to increase usage, which may include commissioning and considering market research;
3. maintaining high levels of customer care, often with a particular focus on avoiding loss of existing users;
4. prioritising target activities and user groups (especially in local authority centres);
5. managing maintenance, insurance, repairs and cleaning;
recruiting, training and supervising staff, including managing staff rotas;
6. carrying out health and safety checks on the equipment and site;
7. handling complaints and incidents, e.g. accidents, emergencies or theft;
8. ensuring own and staff members' first aid training is up to date;
9. delivering some fitness training or coaching in sports activities - often a good way of maintaining contact with customers;
10. preparing and checking budgets and generating income;
11. cashing-up and keeping stock records;
12. purchasing equipment and supplies;
13. using advanced management information (e.g. footfall, popularity of classes by hour) to improve provision and timetables and cope with fluctuations in demand;
14. writing monthly or weekly reports and preparing cash projections for senior management.

If you are ready to take the next step in your career, apply today by submitting your CV and cover letter below.

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