Spa Manager job with Palazzo Versace Gold Coast in Main Beach QLD, Australia | Leisure Opportunities
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Careers with Palazzo Versace Gold Coast
Spa Manager
Main Beach QLD, Australia
Main Beach QLD, Australia
City of Gold Coast
Australia
Competitive
Full time
10 Feb 2020
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Palazzo Versace Gold Coast, the world’s first fashion branded hotel, sets the standard for world class accommodation and service incorporating 200 luxury suites, 72 condominiums, 3 diverse style restaurants and bars, conference and events facilities, European style spa, 90 berth marina and Versace boutique.

About the Role

You will lead and develop your team of skilled and passionate Spa Therapists to deliver exceptional guest experiences whilst continually working to improve and promote the spa. You will be responsible for the management of the hotels' Fitness Centre which requires a strong customer focus and ability to multitask.

This is a full time salaried position and a great opportunity for anyone looking to be part of the Versace brand. Presentation and communication skills must be exceptional. If you have the above requirements and are passionate about the Spa industry, have exceptional customer service and enjoy leading and being part of a team, we welcome your application.

Requirements

You will be responsible for
  • building on our enviable reputation for commitment to guest relations and providing excellent service outcomes for all our guests
  • Management the roster, appointment book and and front of house operations
  • Managing multiple workloads and driving your team to success
  • Training and motivating your team
  • Stock management, spa presentation and visual merchandising
You will have
  • Proven ability in the operation and management of a well-respected day spa
  • Previous experience in a similar role, within an international hotel environment
  • Positive goal orientated attitude and hands on approach
  • Proven ability of exceeding targets and Kpi's
  • Relevant qualification (Diploma in Spa Management, Certificate IV or above in Beauty Therapy, Massage Therapy)
  • A working knowledge of OPERA and Micros systems would be an advantage
  • Current first aid certificate
Benefits

Great hotel perks apply.
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