General Manager job with Legoland Discovery Centre in Milpitas, CA, USA | Leisure Opportunities
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Careers with Legoland Discovery Centre
General Manager
LEGOLAND Discovery Center San Jose, United States
Milpitas, CA, USA
Santa Clara County
United States
Full time
08 Jul 2019
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Build an exciting career at our LEGOLAND Discovery Center San Jose attraction! Opening 2020!

Do you have the Magic in you to create memorable experiences all for the love of fun? Do you wish to cast a spell of laughter and enjoyment to the people around you? Want to join a team that creates smiles and memories globally on a daily basis? Then you have the magic to be Team Merlin at LEGOLAND Discovery Center San Jose!

Your Magical Role

In this role, the General Manager will set up, launch and run these exciting new visitor attraction. With a key a focus on the operational running and commercial profitability of the attraction, the General Manager will ensure that the financial and visitor performance targets are consistently met, whilst most importantly ensuring the customer experience remains consistently high. You will need to recruit, develop and lead your on-site teams, while also establishing yourself quickly in the local community for the benefit of the business.


• Manage the pre-opening set up in all business aspects to ensure a successful launch of the new attraction in order to achieve visitor volume, EBITDA and other Key Performance Indicators (KPI)targets
• Ensure all Capex projects are rationally justified, delivered on time, on budget and to desired specifications.
• In conjunction with the Marketing department, ensure strong and coordinated delivery of national and regional marketing strategies including promotions, trade marketing, and PR.

Your Magical Ingredients

• Minimum 5 years of senior management experience within operations and/or retail environment; including a visitor attraction, theme park, museum, hotel, theater or entertainment environment.
• Leadership experience within a business of 1 million+ annual revenue and/or 50+ employees.
• Knowledge of financial reporting, budgets, and forecasting.
• Knowledge of marketing, health, and safety, and HR preferred.
• Engaging personality. Ability to think strategically and solutions and improvement focused.


• Bachelor's degree in business, economics, finance, or related field.

About The Benefits

In return you will find a competitive salary and benefits package (including a medical, vision, dental, life insurance, and 401(k) matching plan offering), share program opportunities, benefit from free entry to all of our Merlin attractions worldwide - which also extend to family and friends, and much more. In addition, you can expect continued growth of joining an exciting, global organization.

About Us

Merlin Entertainments, plc is a business built on fun. We are the world's second-largest visitor attraction operator. We operate over 100 attractions, eight hotels and three-holiday villages in 22 countries across four continents and we run some of the best-known names in global leisure. These include the likes of SEA LIFE, Madame Tussauds, the Dungeons, the Eye brand, and LEGOLAND. Whether you are serving delicious food, working in the office, maintaining the attractions, entertaining guest or operating rides, the objective is to provide a truly memorable experience and a great day out for all members of the family.

We offer flexible opportunities, in a totally unique environment.
apply now