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Careers with Four Seasons Hotels and Resorts
Spa Manager
Palo Alto, CA, USA
Palo Alto, CA, USA
Santa Clara County
United States
Competitive Salary
Full time
REQ10186250
10 Feb 2020
apply now
The Spa Manager role:

We are looking for an Spa Manager with a strong Spa and Wellness background who will work closely with the various hotel departments in the overall success of guest satisfaction. This role will oversee the day to day operation of the Spa and all associated areas. Reporting to the Director of Rooms, the Spa Manager provides positive leadership and effectively manages Spa employees as well as ensuring compliance with all Four Seasons standards.

Job Functions:
  • Manage and oversee all Spa areas (Spa, Fitness Center, Retail, Pool)
  • Train, coach, schedule, and develop the Spa staff
  • Maintain the operating criteria/Spa concepts utilizing Four Seasons standards and policies
  • Work closely with other hotel departments to maintain the common vision of guest satisfaction
  • Control the goods, inventory, storage, and all other materials/assets of the department
  • Maintain a safe, healthy, and desirable work environment within the Spa for guests and employees
  • Interact with guests, providing full knowledge and assistance with any of their needs or questions
  • Utilize all computer systems
  • Issue recommendations regarding annual operating budget, capital investment budget, operating planning and further periodic evaluations of financial performance, including reports on sales and operations with supporting statistical data
  • Other tasks or projects as assigned by hotel management and staff
Preferred Qualifications:
  • Minimum of two years Spa management experience
  • Reading, writing, and oral proficiency in the English language
  • Thorough knowledge of service, cost control, labor controls, and merchandising
  • Excellent personal presentation, interpersonal skills, and problem solving skills
  • Strong management and development skills are essential
  • Solid knowledge of Spa operations including systems
All applicants must have the proper legal documents to work in the United States.

Some Benefits Four Season Silicon Valley employees enjoy:
  • Competitive Salary & Wages
  • Excellent Training and Development opportunities
  • Complimentary accommodation at other Four Seasons Hotels
  • Complimentary Dry Cleaning for Employee Uniforms
  • Complimentary Employee Meals
  • 401k Retirement Plans
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
apply now
Les Mills
Les Mills