Spa Director job with Canyon Ranch in Tucson, AZ, USA | Leisure Opportunities
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Spa Director
Tucson, AZ, USA
Tucson, AZ, USA
Pima County
United States
Full time
10 Feb 2020
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Canyon Ranch® has been a trailblazer and an industry-leading proponent of the wellness lifestyle since its founding in 1979, operating the world's most celebrated collection of life-enhancement properties, holistic living developments, and complementary brand extensions. Celebrating its 40th Anniversary this year, Canyon Ranch has imparted integrative expertise to millions of guests on land, at sea and in the air. With established wellness destination resorts in Tucson, Arizona and Lenox, Massachusetts, the brand's first foray into California introduces Canyon Ranch Wellness Retreat - Woodside. Slated to open in fall 2019, the first Canyon Ranch retreat model will offer guests highly-sensory, personalized wellness sojourns and thoughtfully-curated programs embracing multiple themes.

In addition, Canyon Ranch operates the world’s largest day spa at The Venetian® hotel in Las Vegas, Nevada; it has an ongoing collaboration with Singapore Airlines® to provide food and wellness services on its ultra-long range flights; and it operates 22 Canyon Ranch at Sea® wellness facilities onboard luxury cruise ships: Cunard Cruise Line, Oceania® Cruises, Regent Seven Seas Cruises®, and on Celebrity Cruises®. Canyon Ranch is a 13 -time winner of Travel + Leisure's Best Spa Award, an 11- time recipient of the Conde Nast Traveler Best Destination Spa Award, and both Canyon Ranch resort s were named in the 2019 U.S. News & World Report Best Hotels rankings.

As a Spa Director you will be responsible for:
  • Effectively managing all areas of the Spa, including its programs, services, facilities, and staff.
  • Controlling and analyzing the financial position of the Spa.
  • Supervising the Associate Spa Director and directly or indirectly supervising the management of all Spa departments including: Massage and Body Treatments, Fitness and Movement, Skincare and Salon, Outdoor and Racquet Sports, Spa Desk and Locker Rooms, Metaphysical, Healthy Feet and Golf.
  • Leading the creation and management of the revenue, payroll and expense budgets for the Spa Departments.
  • Inspiring and participating in the creation of new spa and sports services, ensuring that Canyon Ranch maintains and extends its industry-leading position.
  • Exemplifying superior guest services and instilling that orientation among staff.
  • Inspiring, mentoring and developing staff members, and promoting an atmosphere that supports the Canyon Ranch mission.
  • Overseeing management development and training programs for staff.
  • Working with Spa department heads to develop and implement service training techniques and procedures.
  • With the support of the Associate Spa Director, ensuring that all Spa facilities and equipment are maintained according to Canyon Ranch standards.
  • Associate degree or two-year equivalent specialized training or experience required.
  • Significant specialised experience (6-10 years’ experience in same or related field).
  • Valid driver’s license and clean driving record.
  • Proficient skills in Microsoft office applications including Word, Excel, PowerPoint and Outlook.
  • Excellent organisational and management skills.
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Les Mills
Les Mills