Customer Service Co-ordinator job with Carmarthenshire County Council in Carmarthen, UK | Leisure Opportunities
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Customer Service Co-ordinator
Carmarthen Leisure Centre, Carmarthenshire, United Kingdom
United Kingdom
£28,672 - £32,910pa
Full time
26 Oct 2021
13 Oct 2021
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Customer Service Co-ordinator
£28,672 - £32,910

Actif - Carmarthenshire County Council's Sport & Leisure Section – has a broad portfolio of facilities and community services attracting over a million activity attendances per year, has thousands of leisure centre members and collects multi-million pounds of income. Behind this operation, Actif’s Business & Membership Support Team provide the administrative, financial, membership and system management support to enable efficient and effective services for staff and public.

With a growing team of Customer Service Officers – connected to Customer Service Assistants across leisure centres - we now seek a manager of this team, and a leader of customer service across Actif.

We are looking for a highly motivated individual with proven success in CRM and its systems to review and improve current service, while leading transformative ways to offer excellent customer service that meets the future needs of our customers.

If you are the dynamic driver we are looking for, we welcome your application.

Conversational Welsh is required to accomplish this post. Reasonable support can be provided on appointment to reach this level.

For an informal discussion please contact Christine March - [email protected]

Closing date: 26 October 2021

Further information and how to apply

For more information about this position and/or to apply for it directly, please click on the Apply Now button below.

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