Simple Healings Nutrition Spa in Las Vegas, Nevada, US first opened in 2006 and promotes natural healing through a variety of massage treatments, as well as education about nutrition, tissue repair and homeopathic and naturopathic medicine.

When Lynette Owens and her husband first opened Simple Healings Nutrition Spa, business took off right away. So much so that their top concern shifted abruptly from growing their business to managing that growth into the future - and they needed a modern, cloud-based spa management system to make it happen.

Lynette has gained and maintained a large customer base through Groupon, an online deal-of-the-day discount offering, and word-of-mouth referrals, but needed a way to keep track of her customers and how many Groupon deals individual customers were using.

Simple Healings Nutrition Spa went live with ATRIO SPA in July of 2014. Lynette said she began realising the benefits immediately, especially when it came to managing the clients who were using Groupons to purchase appointments.

"There’s a lot of value in being able to see where a single customer is at - how many times I have used my spa credits with people, and how many times I have been paid," Lynette says. "With ATRIO Spa, I can see all the charts and where the credits are coming through, and that is really valuable."

Lynette said she had also appreciated being able to use her tablet to access all of the spa's guest and appointment information from anywhere, even when out of the office.

"With a small business you have a lot going, and ATRIO Spa is very convenient and so user-friendly that it’s kind of silly not to use it."

Click here to read the rest of the Simple Healings Case Study.

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