Thanks to spa and salon software provider Zenoti, Dublin Nails has optimised appointment scheduling and online booking, enhanced customer experience, improved internal reporting and billing processes, increased productivity and reduced no-shows in the face of the difficult COVID-era trading climate.

Dublin Nails switched to Zenoti’s all-in-one salon management software to take advantage of the following features:

• Free online booking platform customised to brand look and feel
• Integrated payments
• Reports and analytics to gain insights into every aspect of the business
• A team committed to their needs

The results?

In just two months post-implementation, Dublin Nails achieved 69 per cent of customers booking in advance and 46 per cent outside of operation hours.

“I can only say good things about Zenoti,” commented Orit Brahami, owner of Dublin Nails.

“Zenoti is always there to support and is very responsive, plus the analytics are brilliant and help you analyse every detail of business. I’m extremely happy and feel it was 100 per cent the right move. The software is perfect and by far the best system I've worked with."