ISPA releases Global Best Practices guidance document
The International Spa Association (ISPA) has released a list of Global Best Practices to ensure that all spas provide quality service to their guest.
The document is intended to act as a checklist and was created by a taskforce of spa industry professionals to aid their peers in creating the best spa experience possible for their clientele.
ISPA president Lynne McNees said: “Two years ago, we introduced the ISPA Code of Conduct, a list of rights and responsibilities for spa guests, that helped open the door to developing a Global Best Practices guide.
“We are ensuring that our members have the tools they need to stay relevant in meeting consumer needs and expectations.” Details: experienceispa.com
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