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Sport jobs with MoveGB

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Competitive, unlimited holiday, free fruit, great friends!
Job location: Bath, UK
Bath
Bath and North East Somerset
United Kingdom
Job sector: sport
21 Mar 2018
Job description:
Details:

Move’s mission is to get and keep people active. Offering access to a variety of gyms, fitness classes and leisure activities, our aim is to make our customers healthy and happy. We are now looking for new people with a passion for fitness to join our Partner Onboarding Team as we expand our business across the UK.

Reporting to the Partner Onboarding Team Leader, you will play a vital role in setting up and training new partners businesses on our digital platform, as well as assisting with general administration tasks.

In contact with our rapidly growing network of activity providers, you’ll be delivering fantastic service through email and by phone with an intent to wow them with the great experience provided while getting started with Move.

Taking an approachable, professional and friendly stance, you’ll be ready and equipped to ensure that the relationship we build and maintain with our partners is a great one and that they are as happy as possible.

This is a fantastic opportunity to make a real impact in a game-changing business during an exciting phase of our growth!

We are looking for someone who:

- Is passionate about our mission and getting people moving
- Has previous admin or customer service experience
- Has stellar communication and problem-solving skills
- Is results focused
- Has the ability to work autonomously whilst juggling a variety of tasks
- Has good listening skills
- Has excellent attention to detail
- Has proficient IT skills (Word, Excel, Powerpoint etc.)

Main Responsibilities:

- Organise and own the partner training and onboarding process including remote project management and dispatch of training materials
- Assist our external admin team with new and updated partner details
- Assist the Partner Team with proactive partner contact. This may involve periodic courtesy calls with smaller partners, maintaining contact with partners in non-live cities, and disseminating important information, such as new feature training, to partners
- Assist Partner managers with any ad-hoc/admin tasks that may arise
- Acting as communication between the Support Team and the Partner Management department and making the decision on who to involve and when


Enthusiasm, likability and a hard-working, problem-solving attitude are key to working and fitting in with the Move family. Have you got the personality to join our team?!

We are always on the lookout for talented people so if you think you’ve got what it takes to fit in and grow at Move then apply ASAP.

Hours - Monday-Friday, 9.00am-6.00pm
Competitive, unlimited holiday, free fruit, great friends!
Job location: Bath, UK
Bath
Bath and North East Somerset
United Kingdom
Job sector: sport
21 Mar 2018
Job description:
Details:

Move is on a mission to keep the UK as active as possible. Offering access to a variety of gyms, fitness classes and leisure activities, our aim is to make our members healthy and, most importantly, happy.

If you’re enthusiastic about customer service with a genuine passion for health and fitness, this is a brilliant opportunity to develop your skills and grow your career with a game-changing start-up.

With big ambitions and a fresh-thinking approach, Move is currently revolutionising the fitness industry, in the UK and internationally and you’ll have the chance to play a key role in our expansion and success.

As a member of our Support Team you will:

- Be responsible for providing a high level of support to our Move members to keep them active, motivated and eager to try new ways of keeping fit.
- Provide a high level of support to the owners and staff of the venues you see on the Move network.
- Act as the friendly face and enthusiastic voice of the company.
- Help to build a sociable community of members by encouraging them to share their experiences with others on social media.

Our Support Team are always there for Move members and Move partner venues alike over the phone, email and instant chat messaging so it’s a mixed role where everyone shares responsibilities.

Passionate about providing high levels of service, you’ll seek to convert any disgruntled customers into raving fans and advocates of our client’s services. Additional to being awesome at work, you’ll act as a brand ambassador at all times, living and breathing the brand, in order to raise awareness of our company’s mission.

Key Requirements: - You should have previous customer service experience, ideally gained within the health and fitness industry.
- You must have great listening, influencing and communication skills with infectious enthusiasm.
- The ability to work autonomously.
- Above all, you’ll be passionate about our goals and eager to enhance your interpersonal skills.
- A degree in a sports, marketing or business related discipline would be beneficial to your application but is not essential.

Personality is key. Enthusiasm, likability and a hard-working, problem-solving attitude are a must!

Have you got the personality to be in our Support Team?!

We are always on the lookout for talented people so if you think you’ve got what it takes to fit in and grow at Move then apply ASAP.

Hours - 40 hours per week, 5 days - Monday to Sunday, flexible
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