Tourism jobs | Leisure Opportunities Jobs
Leaderboard
Leisure Opportunities
Job search
Updating your job
search results
Job Search
see all jobs
Filter results:
Salary
Sector
Region
Employer

Tourism jobs

12 jobs found

Tate is recruiting with Leisure Opportunities
star job
£27,769 per annum (inclusive of a £2,500 per annum MRA)
Job location: Millbank, London and Bankside, London, United Kingdom
Job sector: tourism
Job description:
The floor is yours

Tate’s vision is to be the most artistically adventurous and culturally inclusive global art museum, enabling our visitors to explore, experience and enjoy every moment of their visit to our galleries.  

As an ambassador for Tate, you will make sure we do just that. With impressive front-of-house experience behind you, you will be a champion for the visitor. Seeing Tate through our visitors’ eyes, you will take ownership of their needs and lead a team of visitor assistants, security officers and volunteer hosts ensuring that every aspect of the experience is taken into account.

You will be joining our cross-site management team and be responsible for the day to day management of a world-class gallery welcoming in excess of 6 million visits per year.

You will manage, motivate and support a team of Visitor Experience Assistants modelling Tate’s values enabling them to use their skill, knowledge and passion to deliver Tate’s goals.

You will also act as Duty Manager on a rota basis across Tate Modern and Tate Britain, taking responsibility for the smooth, safe running of the galleries, coordinating incident responses and delivering a consistent and seamless service.

How to apply

Our opportunities are open for you to apply online. Please click 'Apply Now' below to be redirected for more information and an application packet.

The closing date for the submission of completed application forms is Sunday 3 June 2018 by midnight.

The interview process will begin with an assessment which will be held on 14 or 15 June 2018.
featured jobs
£40,000 - £45,000
Job sector: tourism
Job description:
Uchelgais Canolfan Mileniwm Cymru yw creu ysbrydoliaeth i Gymru, creu argraff ar y byd – dymunwn i’n holl brofiadau fod o safon ryngwladol ragorol. Mae darpariaeth bwyd a diod yn rhan annatod o’r profiad i ni. Mae’n gyfle i ni arddangos ein gwaith arloesol a defnyddio'r cynnyrch gorau sydd gan Gymru i’w chynnig. Boed yn baned o dê neu goffi, yn bryd cyn y sioe neu ddiod amser egwyl – hoffwn i bob un profiad fod o’r radd flaenaf.

Ydych chi’n angerddol yngl?n â chreu profiadau bwyd a diod anhygoel mewn awyrgylch creadigol a diwylliannol?

Ydych chi’n arweinydd sy’n ysgogi balchder, brwdfrydedd a rhagoriaeth yn eich tîm?

Ydych chi’n unigolyn byddai’n llwyddo gan wybod eich bod chi a’r tîm yn gwneud cyfraniad hanfodol tuag at greu profiadau ysbrydoledig sy’n newid bywydau ac ehangu gorwelion yng nghanolfan gelfyddydau cenedlaethol Cymru?

Rydyn ni’n chwilio am unigolyn deinamig i arwain ein tîm talentog bwyd a diod. Byddwch yn ymdrechu i wneud yr elw mwyaf posib wrth gyrraedd safonau rhagorol sy’n adlewyrchu gwaith creadigol ac ysbrydoledig y Ganolfan ar bob adeg.

Bydd cyfrifoldeb arnoch chi i ddatblygu cynlluniau cynaliadwy i sicrhau twf yn ein busnes bwyd a diod, recriwtio a chadw talent ag arbenigedd profiad cwsmer a chydweithio ar draws y Ganolfan i feithrin gwelliant ac arloesedd ar draws ein hunedau bwyd a diod.

Os mai dyma'r swydd i chi – hoffwn ni glywed gennych.

Ymgeisiwch wrth ddanfon eich CV a llythyr cais yn disgrifio’ch sgiliau gan amlygu eich addasrwydd ar gyfer y swydd.

Croesawn geisiadau yn Gymraeg neu’n Saesneg. Ni fydd cais yn Gymraeg yn cael ei drin yn llai ffafriol na chais yn Saesneg.
£40,000 - £45,000
Job sector: tourism
Job description:
Wales Millennium Centre seeks to inspire our nation, impress the world – we wish all our delivery to be world leading.

For us, food and beverage is an integral part of the experience, it’s an opportunity to showcase our innovative work and to use the amazing quality of produce available in Wales. Whether it’s a cup of coffee, a meal before a show or a drink in the interval – we want it to be exceptional.

Are you passionate about driving an exceptional food & beverage experience in a creative and cultural environment?

Are you a motivational leader who promotes a sense of pride, enthusiasm and excellence amongst your team?

Would you thrive in the knowledge that you and your team make a vital contribution to creating inspirational and life-changing experiences that broaden horizons at Wales’s national performing arts centre?

We’re searching for a dynamic individual to lead our talented food & beverage team to maximise sales revenues, deliver consistent excellence and reflect the creative and inspirational work of the Centre.

You’ll be responsible for developing sustainable plans to ensure growth within our food & beverage business; recruiting and retaining customer experience focused talent and collaborate across the organisation to nurture innovative promotions and improvements throughout our food & beverage offering.

If this is you – we’d love to hear from you.

For full details please click here.

To apply please click the ‘Apply button’ and send your CV along with a covering letter describing your skills and why you are suitable for the role.


We welcome applications in Welsh or English. If you apply for a role at the Centre in Welsh, your application will not be treated less favourably than an application submitted in English.
Competitive Salary & Benefits
Job sector: tourism
Job description:
Woburn Abbey forms part of the Bedford Estates and is a leading visitor attraction and the private residence of the Duke and Duchess of Bedford.

We have an exciting opportunity for an experienced Visitor Experience Manager to be responsible for the successful management of the Abbey visitor services team.

The Visitor Experience Manager will be accountable for managing all operational activities whilst ensuring the delivery of an exceptional visitor experience including managing, planning and delivering events.

In addition, the role will be instrumental in the delivery of the Abbey master plan, a planned multi-million pound refurbishment programme for the Abbey and visitor services.

The ideal candidate should be able to demonstrate strong interpersonal skills, be performance driven and possess excellent organisational and planning skills. In addition, they should be educated to degree level and have previous experience within a similar role.

Benefits

- Free entry into the Woburn Abbey and Woburn Safari Park
- Courtesy rounds of golf at The Woburn Golf Club, subject to availability and handicap
- Discounts on selected items within the retail areas of the Abbey, Safari Park and Golf Club
- Discounted food at The Woburn Hotel, Safari Park, Golf Club and the Duchess Tea Rooms
- Annual leave entitlement increasing with service
- Venue hire discount at the Sculpture Gallery, subject to availability
- Health Cash Plan with Simply Health at preferential rates
- Life Assurance Cover


This position is full time, permanent.
£22,000 - £25,000
Job location: Worcs, UK
Job sector: tourism
Only 3 days left to apply!
Job description:
Games & Wristbands Manager

Do you have the ability to make a memorable experience for everyone you meet? Can you provide the enthusiasm and energy your team will need to create smiles and laughter everyday? If so, then why not consider a career at West Midland Safari Park.

We have an exciting opportunity for a dynamic individual to join our diverse management team. The position will carry the responsibility of managing one of our key commercial areas and will require an individual who is able to manage a team to deliver both excellent customer service and profitability.

In order to succeed in this role you will thrive in a busy environment, demonstrate your ability to focus on key financial elements and use your initiative to drive forward both sales and product development.

Responsibilities of the Games & Wristbands Manager

- Managing the daily operational needs of the Games & Wristbands department
- Actuate management of cash, stock and inventory
- Ability to lead and positively influence a team
- Ensure Customer focus is at the forefront of decision making

About you

We would love to hear from you if you have previous experience in a sales management role and can show us your ability to effectively plan, organise and prioritise your workload. You will have an engaging personality and possess strong communication skills. You will need to be flexible in your approach to work outside of standard business hours, including weekends and some evenings. Previous employment in the leisure industry may also be advantageous.

Benefits

As well as benefiting from working in a unique and beautiful location, you’ll also receive a range of additional perks to employment including:

- Annual pass plus which gives you and your family and friends free admission and theme park ride wristbands
- 30 days holiday (inclusive of bank holidays) with an additional day after 5 years service
- Discount through the WMSP Reward Website - on online purchases
- Discount through the WMSP Reward Vectis Card - on in store purchases
- 35% discount in retail and catering outlets

About us

West Midland Safari Park is home to some of the world’s most beautiful and critically endangered species, with a four mile safari drive-through, walk-through Discovery Trail, African Village and Lemur Woods exhibiting hundreds of exotic animal species with close encounters opportunities galore. The 200 acre site includes a wide range of catering and retail outlets, and a large amusement area with over 25 rides and attractions providing the ideal venue for family days out.

Please click 'Apply Now' below to be redirected to our careers site where you can create a login and complete an application.

Competitive
Job location: Columbus, OH, USA
Job sector: tourism
Job description:
Build yourself a more exciting future at LEGOLAND Discovery Center Columbus!

Opening in Fall 2018, join the exciting New Openings team as the Operations Manager for the brand new LEGOLAND Discovery Center Columbus.

Do you have the Magic in you to create memorable experiences all for the love of fun? Do you wish to cast a spell of laughter and enjoyment to the people around you? Want to join a team that creates smiles and memories globally on a daily basis? Then you have the magic to be Team Merlin at LEGOLAND Discovery Center Columbus!

Your Magical Role
Lead a team of fun driven and enthusiastic Playmakers! We are now looking for an experienced Operations Manager to ensure the day-to-day smooth and profitable operation of the attraction through a proactive approach to driving sales, guest service, and running quality shifts.

During pre-opening, you will work closely with the New Openings team on operational activities leading up to the successful launch of LEGOLAND Discovery Center Columbus. Post-opening, you will aim for high levels of guest satisfaction by ongoing people management including training and development, operation cost control, and health and safety management.

* Responsible for the management of the attraction and all commercial areas of the business including retail and food and beverage, ensuring the delivery of a seamless visit consistent with corporate brand image
* Meet secondary spend, Key Performance Indicators (KPI), and Mystery Visit targets while controlling labour costs, costs of sale, and other expenses
* Assume responsibilities of the General Manager in their absence, liaising with Senior Management when appropriate
* Responsibility to ensure compliance with Health, Safety & Security within the workplace
* Manages up to 5 direct reports; up to 70 indirect reports

Your Magical Ingredients
* Passionate about LEGO
* Highly self–motivated strong leader with proven success managing operational teams
* Embraces the idea of encouraging and empowering Playmakers to provide inspirational guest experiences
* Minimum of 3-5 years of relevant service industry experience; preferably with strong retail management knowledge
* Extensive knowledge of computer including Microsoft Office - Excel, Outlook and Word

Education:
High School Diploma or GED required. College degree preferred.

About The Benefits
In return you will find a competitive salary and benefits package (including a medical, vision, dental, life insurance and 401(k) matching plan offering), share program opportunities, benefit from free entry to all of our Merlin attractions worldwide - which also extend to family and friends, and much more. In addition, you can expect continued growth of joining an exciting, global organization.

About Us
LEGOLAND Discovery Center is just like jumping into a giant box of LEGO® bricks with an abundance of all things LEGO-tastic! With two exciting LEGO rides, MINILAND featuring the iconic landmarks of the USA, a 4D cinema complete with three films, themed LEGO play and building zones, there are simply more LEGO bricks under one roof than you could ever imagine.

Merlin Entertainments, plc is a business built on fun. We are the world's second-largest visitor attraction operator. We operate over 100 attractions, eight hotels and three-holiday villages in 22 countries across four continents and we run some of the best-known names in global leisure. These include the likes of SEA LIFE, Madame Tussauds, the Dungeons, the Eye brand, and LEGOLAND. Whether you are serving delicious food, working in the office, maintaining the attractions, entertaining guest or operating rides, the objective is to provide a truly memorable experience and a great day out for all members of the family.

We offer flexible opportunities, in a totally unique environment. We know this is a great place to work, but don’t just take our word for it…click on ‘apply now’.
Competitive
Job location: California, USA
Job sector: tourism
Job description:
Scope of Job:
The Guest Service Team Lead for the Grounds division of Park Presentation will act as a point of Leadership between line staff and the Department Assistant Supervisor. The Team Lead will directly oversee staff to ensure daily goals are achieved and Park Cleanliness is maintained to company standards. Ensures breaks and meal periods are taken as designated. Requires high visibility in the Park; remaining accessible to the team to correct any issues when encountered or reported. Supports the Department Area Lead in the day to day running of the area. They will assume oversight responsibility for all Grounds MCs, uniform and grooming policies, work space cleanliness and proper tool/equipment/vehicle upkeep.

Job Role:
The Guest Service Team Lead for the Grounds division of Park Presentation will act as a point of Leadership between line staff and the Assistant Supervisor. The Team Lead will directly staff to ensure daily goals are achieved and Park Cleanliness is maintained to company standards. Ensures breaks and meal periods are taken as designated. Requires high visibility in the Park; remaining accessible to the team to correct any issues when encountered or reported. Supports the Department Supervisors in the day to day running of the area. They will assume oversight responsibility for all Grounds MCs, uniform and grooming policies, work space cleanliness and proper tool/equipment/vehicle upkeep. Main Responsibilities:

As a Guest Service Team Lead working in the Operational Presentation Grounds division of Park Presentation, you will be responsible for the upkeep of the Park’s cleanliness before our operating hours. Team Leads are required to be self-starters who can lead the team to meet cleanliness goals of the park.

The job duties and abilities are listed below:
- Assists with setting Department Standards as well as maintaining them through MC monitoring, auditing, training and recertification.
- Available in the park to audit, recognize and coach MCs as needed to ensure Purpose and Role are fulfilled consistently.
- Lead by example to ensure MCs and meet or exceed the Guest Service Core standards. Perform necessary follow up for MCs who are not demonstrating the Guest Service Core.
- Monitors attendance and adjusts, with approval, to meet Park needs. Responsible for assisting in daily scheduling and organizing breaks and meal periods
- Under the direction of Supervisory staff will assist with or be held accountable for: scheduling, coaching, writing and issuing performance reviews and corrective actions, observing and providing feedback on policy compliance.
- Supports the Area Lead and acts as the first point of communication for all relevant department and company information.
- Assists with enforcement and training of safety protocols such as: hazardous communications, blood borne pathogens, lock-out/tag-out, ladder safety, ETC.
- Carries a variety of cleanliness tools while in Park during operation to assist in maintaining cleanliness.
- Organizes and stocks relative supplies and notifies the Department Supervisor to ensure stock is ordered in a timely manner. Assists with ordering as deemed necessary
- Communicates and takes action as needed regarding any operational, guest, maintenance, safety or staffing problems.
- Leads and maintains active communication with all branches of Park Presentation to ensure proper operation and directing of workload. Capable of appropriate follow-up to ensure all tasks are completed.
- Monitors the park and establishes and reports areas of focus to on-duty MCs or relevant departments if unable to correct in house.

Background and Experience:
- Prior experience in a Theme Park setting is preferred.
- Must be willing to work flexible hours, including evenings, weekends, and holidays to support park operation.
- Must possess consistent accelerated leadership abilities.
- Self-motivated with demonstrable initiative.
- Custodial experience preferred.
- Must be capable of training and creating documentation as needed to support the Department.
- Must have strong problem solving skills and remain dedicated to providing outstanding guest service.
- Ability to delegate and organize sporadic and long term work assignments while maintaining attention to detail required.

Education:
Minimum high school diploma.
General computer skills with an average understanding of MS Office.

Other:
Must speak English fluently and be able to follow directions written in the English language.
Must be willing to work flexible hours, including evenings, weekends, and holidays to support park operation.
Competitive
Job location: California, USA
Job sector: tourism
Job description:
Position Summary:
This person manages the daily operation of an assigned area of the Welcome department (ticket, tolls, and membership sales, parking lot, turnstiles, and Guest Services). In addition, this person supervises, monitors, and evaluates the work performance of the Team Leads and Model Citizens. This person works closely with other areas of IT, Profit Protection, Operations, Product Excellence, Call Center, Warehouse, Human Resources, and Marketing all the while ensuring that LEGOLAND California’s overall presentation is to the highest quality standards in the industry. Lastly, this person participates in Admissions Duty Manager coverage, controls daily labour budgets and implements and monitors training programs and maintains high knowledge of the POS system.

Scope & Responsibilities:
- Works both Lead and Duty Manager shifts weekly.
- Owns Duty Management program. Ensures SOPs and competencies are up-to-date, and oversees daily operation of specified section of the department. Ensures department is prepared for opening by Team Leads, ensuring proper cleanliness and staffing levels.
- Oversees performance of all staff, including but not limited to performance reviews, audits, coaching, recognition, and WWTK action plans.
- Monitors team performance in regards to achieving KPIs and Mystery Visit targets.
- Demonstrates strong service and sales approach. Leads by example to maximize upsells.
- Recommends short and long-term changes through feedback, daily reports, and proposals.
- Promotes Guest Promise and memorable experience strategy. Liaise with Team Leads and Product Excellence Team to ensure service standards are delivered consistently.
- Works with Profit Protection Manager, monitoring the front line team to maintain compliance with all cash handling guidelines – including but not limited to till audits, CHAPs, and analyzing cash, credit, and voucher discrepancies.
- Liaise with Marketing team to delivery special programs and promotions on short notice.
- Monitors inventory of Admissions-related supplies, liaise with Warehouse.
- Expert knowledge of Galaxy POS, troubleshooting IT issues, and communicated information to pertinent parties for a prompt resolution.
- Assist or lead project management for new systems, promotions, or programs.
- Responsible for department training and engagement.
- Assists Administrative Coordinator with recruitment, seasonal contracts, and any other needs.
- Ensures that Department Standards (safety, service, cleanliness, efficiency, wardrobe, etc.) are maintained through MC monitoring, auditing, and training.
- Manage and maintain Genome and JOLT online systems.
- Responsibility to ensure compliance of Health, Safety, and Security within the workplace and in line with Group Policy HS001.

Background & Experience:
- A minimum of three (3) years of theme park or related customer service experience is required.
- A minimum of one (1) years of supervisory experience is required. Excellent organizational and analytical skills, with the ability to execute multiple tasks are required.
- Self-motivated and demonstrated initiative.
- Ability to work well and remain calm under pressure.
- Strong problem solving skills and experience in budget control is required.
- Effective leadership, staff development, organizational, verbal and written skills.
- Requires a commitment to excellence in customer service.
- Strong guest service and interpersonal skills are required.
- Intermediate computer skills (Word, Excel, e-mail, Power Point) are required.
- Minimum high school diploma.
Competitive
Job location: Kansas City, USA
Job sector: tourism
Job description:
SEA LIFE Kansas City. Where your career goes swimmingly!

Do you have the Magic in you to create memorable experiences and Be a Force for Good? As one of the leading entertainment companies in the world, we define our values not just by the passionate way we do business but also the way we treat our people, our visitors, our suppliers, the creatures in our charge and the communities, and environment in which we operate. At Merlin We Care.

About The Role
As a Team Merlin Guest Experience Host, you will help to create lifelong memorable experiences in our attraction for our guests. Working in a variety of positions across the attraction, you will drive repeat visits by delivering the highest possible standards of guest service, presentation, and product knowledge. You will ensure that our guests are receiving optimal fun by connecting with them in a magical, fun, and safe environment.

By submitting one application, you will be considered for all available Guest Experience Host positions. Available positions include Education. The most qualified candidates will be invited to our attraction for a pre-qualification session and interview. We cannot guarantee that all of the Guest Experience Host positions will still be available at the time of your interview.

Responsibilities:
Adopts an enthusiastic, assertive, and passionate approach to Guest Service, and demonstrates the Merlin Values at every opportunity.
Seeks out guest contact and displays enthusiasm and boundless amounts of fun energy.
Ensure our extended queue lines are managed in a safe way while still delivering an excellent guest experience.
Ensure all public areas have well stocked displays and point of sale, ready for the attraction opening and that the areas are maintained and kept in a clean and tidy manner throughout the day.
Ensure the highest standards of accurate and efficient cash handling procedures while monitoring guest flow during transactions
To follow opening and closing procedures as detailed in the department’s operating plan.
Responsibility to ensure compliance of Health, Safety & Security within the workplace and in line with the Group Policy (HS001).

About You
Experience in a customer service role.
Fun, dynamic, and friendly personality.
Cash handling experience.
Excellent communication, listening, and motivational skills.
Able to work in areas with loud noises and confined spaces.
Proven ability to work on multiple projects simultaneously and multi-task as necessary.
Self-motivated, able to work independently or as part of a team.
Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events.
Preferred Qualifications:
Previous experience in service industry.

About The Benefits
Perhaps the biggest benefits of joining us are the outstanding opportunities for career development within our exciting, global organization.
Flexible hours
30% discount in the retail store
Merlin Magic Pass which give you free admission to Merlin attractions worldwide
Employee Assistance Program
Discounts through the Merlin Marketplace Website – on almost anything you buy online
Discounts through Plum Benefits – on tons of ticketed events
30% discount at Skechers.com and Skechers stores
FUN working environment and much more!

About Us
SEA LIFE is the world’s biggest aquarium. From sharks to sea turtles, and jellyfish to seahorses, SEA LIFE Aquarium showcases over 10,000 sea creatures worldwide.

Merlin Entertainments, plc. is a business built on fun. We are the world's second-largest visitor attraction operator. We operate over 100 attractions, eight hotels and three holiday villages in 22 countries across four continents and we run some of the best known names in global leisure. These include the likes of SEA LIFE, Madame Tussauds, the Dungeons, the Eye brand, and LEGOLAND. Whether you are serving delicious food, working in the office, maintaining the attractions, entertaining guest or operating rides, the objective is to provide a truly memorable experience and a great day out for all members of the family.

We offer flexible opportunities, in a totally unique environment. We know this is a great place to work, but don’t just take our word for it…click on ‘apply now’.
Competitive
Job location: California, USA
Job sector: tourism
Job description:
Provide memorable experiences to our VIP Guests by creating an exclusive, effortless, personalized, and fun visit to LEGOLAND California. Act as a LEGOLAND Ambassador to all guests. Use park knowledge to help create amazing memorable experiences. Escort VIP families around LEGOLAND park, sharing exclusive information, ride recommendations, and making sure they arrive on time to behind the scenes experiences. Sell VIP Experiences to potential VIP Guests

Scope and Responsibilities:
- Act as a representative (Ambassador) of the resort, being mindful of your demeanor at all times, and always acting as an authority on all things LEGO and LEGOLAND related
- Recognizing aspects of resort, company, and LEGO information that a VIP group will find interesting, educational, and entertaining.
- Ability to quickly build a relationship with a VIP group, identifying the parameters of each member, and outlining their Experience in the resort based off your research and park knowledge
* Such parameters include which attractions to visit/ride/view, restaurants, and other amenities that can entertain/benefit your group.
* Being mindful of what attractions the children can enjoy based on safety restrictions, age requirements.
- Ensure smooth entrance to attractions via the exit and that group makes all behind the scenes appointments on time
- Responsible use of a VIP Company Credit Card
- Ensures that resort operations are not hindered in any way during the tour, including but not limited to the wellbeing of other guests and MCs.
- Safety: Remembering that Safety is our #1 priority, a V.I.P. Tour Guide must ensure that guests meet the age, height, weight, and any other restriction of each attraction they partake in - May be asked to act as a sales agent for the VIP Experience or a Park Ambassador helping out other guests in the resort

Background and Experience:
- Must enjoy working directly with Guests and have experience in a guest focused role
- Possess the ability to execute tasks in an orderly and timely manner, set goals for work load, work well independently, and be self-motivated.
- Must have an extensive knowledge of LEGOLAND Parks, the LEGO Group, and Merlin Entertainments or an ability to quickly learn a large amount of information
- Must be able to deliver information and interact with guests in an conversational manner
- Strong organizational, memorization and planning skills are required.
- Must be able to work well remaining calm under pressure, and be a team player.
- Be a strong problem-solver, quick thinker, and be dedicated to providing outstanding service to the Management team and our Guests.
- Possess a professional demeanor, while remaining outgoing, being assertive and decisive
- Excellent and professional verbal and written skills are required for all forms of communication to Guests and colleagues.
- Must be dedicated to Guest service and be able to provide immediate solutions and appropriate recovery when needed

Physical Demands:
- May be required to stand/walk for over 12 hours in a single day
- Ability to ride every ride/attraction at the Resort.

Preferred:
- 2 years or more with LEGOLAND California.
- Fluent in any language in addition to English (preferably Spanish or Mandarin, but any additional languages are a plus)
- Proficient knowledge and skill of Microsoft Outlook and Word. Knowledge of Galaxy/Accesso operations is a plus.
- Cash handling experience
- Food or Alcohol Handling certification

Other requirements:
- Must be willing and able to work flexible hours, which include days, nights, weekends, and holidays to support Resort Operations.
- Hosts are expected to be able to ride all rides at LEGOLAND California including all levels of Knight's Tournament
Competitive
Job sector: tourism
Job description:
We are Madame Tussauds San Francisco and The San Francisco Dungeon and we are part of the magical Merlin Entertainments!

Do you have the Magic in you to create memorable experiences all for the love of fun? Do you wish to cast a spell of laughter and enjoyment to the people around you? Want to join a team that creates smiles and memories globally on a daily basis. Then you have the magic to be Team Merlin at Madame Tussauds San Francisco and The San Francisco Dungeon!

About The Role
Come experience both the glittering world of fame at the world’s best known wax attraction and the dark history of San Francisco's past. As a Guest Experience Host, you will help to create lifelong memorable experiences in our attraction for our guests. Rather it’s escorting our guests down the red carpet or taking a picture of them while they are striking a pose with world leaders, when you are part of Team Merlin, you walk among the stars!

Working in a variety of positions across the attraction, you will drive repeat visits by delivering the highest possible standards of guest service, presentation, and product knowledge. You will ensure that our guests are receiving optimal fun by connecting with them in a magical, fun, and safe environment.

By submitting one application, you will be considered for all available Guest Experience Host positions.

Available positions include Commercial (Retail, Food and Beverage, and Photo) and Operations (Admissions, Entertainment, and Events).

The most qualified candidates will be invited to our attraction for a pre-qualification session and interview. We cannot guarantee that all of the Guest Experience Host positions will still be available at the time of your interview.

Responsibilities:
Adopts an enthusiastic, assertive, and passionate approach to Guest Service, and demonstrates the Merlin Values at every opportunity.
Demonstrates a strong sales approach, maximizing the department’s sales goals.
Seeks out guest contact and displays enthusiasm and boundless amounts of fun energy.
Ensure that our extended queue lines are managed in a safe way while still delivering an excellent guest experience.
Ensure all public areas have well-stocked displays and point of sale, ready for the attraction opening and that the areas are maintained and kept in a clean and tidy manner throughout the day.
Ensure the highest standards of accurate and efficient cash handling procedures while monitoring guest flow during transactions.
To follow opening and closing procedures as detailed in the department’s operating plan.
Responsibility to ensure compliance with Health, Safety & Security within the workplace and in line with the Group Policy (HS001).

About You
Experience in a customer service role.
Fun, dynamic, and friendly personality.
Cash handling experience.
Excellent communication, listening, and motivational skills.
Able to work in areas with loud noises and confined spaces.
Proven ability to work on multiple projects simultaneously and multi-task as necessary.
Self-motivated, able to work independently or as part of a team.
Must be flexible and able to work a variety of shifts including days, nights, weekends, holidays and special events.

Preferred Qualifications:
Previous experience in a service industry

About Us
Madame Tussauds is the ultimate celebrity fun day out, where else can you get up close and personal with A-List celebrities, sporting legends, political heavyweights and historical icons and relive the lives, events and moments that made the world talk about them.

The San Francisco Dungeons is an experience that will inform and entertain, is scary but fun, that sees the funny side of horror and is grippingly captivating. Humour sets Dungeons apart with this actor-led live shows as it trawls through history and brings every visitor face-to-face with the chilling truth of our past.

Merlin Entertainments, plc Merlin Entertainments is a business built on fun. We are the world's second-largest visitor attraction operator. We operate over 100 attractions, eight hotels and three-holiday villages in 22 countries across four continents and we run some of the best-known names in global leisure. These include the likes of SEA LIFE, Madame Tussauds, the Dungeons, the Eye brand, and LEGOLAND. Whether you are serving delicious food, working in the office, maintaining the attractions, entertaining guest or operating rides, the objective is to provide a truly memorable experience and a great day out for all members of the family.

We offer flexible opportunities, in a totally unique environment. We know this is a great place to work, but don’t just take our word for it…click on ‘apply now’.
Competitive
Job sector: tourism
Only 1 day left to apply!
Job description:
Do you want to work in a fun and energetic environment with the core value of having fun in everything you do? Then apply to work at LEGOLAND Florida Resort! Be a part of building long-term relationships at a world class destination. Here, you will work in an imagination land built for kids to take the lead and geared towards family fun! As the newest player in the theme park capital of the world, LEGOLAND would love to bring in your excitement and energy for becoming number one in the league!

LEGOLAND Florida Resort is looking for a Trade Sales Executive to join the LEGOLAND Florida Resort Team.

About the Role:
Plans, develops, implements and directs marketing and sales activities and programs for the Hospitality industry clients. Generates sales through hotel, timeshare and in-market ticket agencies. Contributes to marketing and advertising strategies through the utilization of research information and contact management. Assists in the development of sales materials for targeted markets and special projects. Develops promotions within the industry to increase visibility, increase sales, and maintain a high profile in the tourism community locally and domestically.

- Formulates, plans, develops and implements a strategic multi-level sales and marketing campaign targeted to the hospitality industry. Develops budgets and aligns programs and activities to support marketing and business objectives through effective program development, coordination, and utilization of internal and external resources.
- Sets sales targets and negotiates marketing placements with each client. Conducts frequent visits to make sure targets are being met. Develops strategies to increase sales and meet targets.
- Actively participates in industry trade shows, seminars, product launches and sales missions on a domestic level. Stays abreast of competitive set activity, market trends and industry matters and recommends adjustments to all market segment programs.
- Ensures via liaison with the Field Sales Support Executive that in-market collateral is up to date and locations have materials to promote LEGOLAND Florida effectively.
- Conducts sales presentations for clients to make sure they are current on current park information and events.
- Conducts sales calls and regular business reviews to existing client base to ensure marketing and sales objectives are met or exceeded. Develops new clients in market.
- Develops and participates in all qualified fam tours to make sure staff is current with park information.
- Coordinates all aspects of special events/projects/promotions as it relates to the local market, including planning, developing, and implementing programs, budget management and evaluation of the success of each event.
- Works closely with events coordinator or staff assigned to project.
- Ensures that accurate CRM for the hospitality clients is developed and maintained and that materials are properly distributed to clients on a timely basis.
- Actively represents LEGOLAND FLORIDA in travel industry organizations.
- Serves as a contributing member on the Marketing Team.
- Additional duties as assigned

About You:
- Requires at least two years of progressive experience in the tour or travel field with a theme park, hotel/resort, travel agency or related industry.
- Requires a track record of success in developing and implementing multi-level tour and travel industry campaigns, with demonstrated ability to utilize local, regional, and national markets to accomplish key sales objectives.
- Requires strong tour and travel contacts (local, regional, national) with an in-depth understanding of the travel industry.
- Requires demonstrated experience and strategic skills in all market segments of the tour and travel industry from initial start-ups to plans for succession after opening.
- Ability to set and achieve promotional and sales objectives, and effectively coordinate and manage contacts in domestic market segments is required.
- Requires professional selling skills, demonstrated skill in making speeches and presentations, and outstanding organizational, verbal and interpersonal communication skills. Strong leadership, people management, team building and project management skills required.
- Computer proficiency with ability to use Microsoft Office Products (Word, Excel and Powerpoint) and database software is required.
- Requires the ability to build positive relationships and linkages with the travel industry to position and promote LEGOLAND FLORIDA. Knowledge and understanding of electronic ticketing systems a plus.

Education:
A bachelor’s degree in business, marketing, or closely related field (or equivalent education and experience) is required. About the benefits:
In addition to a fun and friendly environment, you will also find a competitive salary and benefits package including but not limited to medical, vision, dental, life insurance, flexible spending accounts, a range of voluntary benefits, 401(k) matching plan offering, paid time off, share program opportunities, bonus profit sharing program, tuition assistance, free entry to all of our Merlin attractions which also extends to family and friends, free unlimited usage of the local transit system, and much more. Furthermore you will enjoy continuous support and opportunities to branch out and develop your career within LEGOLAND and Merlin Entertainments plc.

About us:
LEGOLAND Florida Resort is a 150-acre interactive theme park dedicated to families with children between the ages of 2 and 12. With more than 50 rides, shows, and attractions, and uniquely themed LEGOLAND Water Park, LEGOLAND Hotel, and LEGOLAND Beach Resort inspired by the LEGO and DUPLO brands, LEGOLAND is geared towards family fun!

LEGOLAND Florida Resort is part of Merlin Entertainments plc. A business built on fun, Merlin is a global leader in location based, family entertainment. As Europe's Number 1 and the world's second-largest visitor attraction operator, Merlin now operates over 100 attractions, 15 hotels, and 6 holiday villages in 24 countries and across 4 continents. Our aim is to deliver unique, memorable, and rewarding experiences to millions of visitors across our growing estate of the best known names in global leisure.

We know this is a great place to work, but don’t just take our word for it. Click on ‘apply’.
Page 1 of 1 – 12
Leaderboard
Leaderboard
Active IQ
Active IQ