Orbit4

About us
Orbit4 is a FitTech brand in the commercial fitness industry offering a comprehensive software solution to help gym operators manage their commercial fitness assets. The company has developed a broad portfolio of solutions that have the potential to revolutionise the way fitness owners manage their club operations. Orbit4’s vision is to improve the way fitness facilities can use real-time data to create financial efficiencies and help operators to execute their digital strategy toward operational excellence.

Company headquarters are in the UK. They also have offices across America and Europe. Since 2015 they have been developing and implementing innovative solutions for the fitness industry.

We understand that maximising return on investment in fitness equipment has never been more important. Not just to optimise member experience, but for simplifying club operations and enhancing enterprise club and franchise value for owners.

With an increased understanding of the importance of owning data, gym operators are demanding the ability to own a digital audit trail of fitness assets so that total compliance is adhered to.

Product range and services
Orbit4 offers gyms operators four comprehensive pillars:

Pillar 1: Orbit4 AM - Asset Management, PPM Scheduler and Live Asset Valuation
● Full visibility of all fitness and non-fitness assets
● Asset valuation
● PPM Scheduler
● Asset transfer
● Ability to edit, add and remove assets

Pillar 2: Orbit4 STM - Service Ticket Management
● Connect to incumbent Service Provider(s)
● Mobile app (iOS and Android) to raise service tickets
● Instant message feature
● Real-time SLA management
● Annual service scheduler

Pillar 3: Club Admin Dashboard
● High-level 9-tile dashboard
● Total asset valuation
● Open Ticket Report
● 1st time rate average
● Time to respond average
● Sites using ticketing system
● Sites approaching product maturity
● Total service spend YTD
● Annual service report
● Alert system to trade-in and buy new
● KPI management of internal staff

Pillar 4: Orbit4 Connected Procurement Ecosystem
● Automated alert system to trade-in and buy new product
● Immediate access to the wider-market
● FitnessCompared
● FitnessFinanced
● WeServiceGymEquipment
● WeBuyGymEquipment
Testimonial
"Working with the Orbit4 platform over the past 12 months has made day to day processes streamlined and efficient, and we look forward to continuing our partnership with Orbit4 in the future."
– Mel Crossland, Head of Fitness, Everlast Gyms