Leisure Opportunities
Job search
Job Search
see all jobs
Latest job opportunities
star job
Brentwood School Sports Centre
£32,000 - £34,000pa + pension + benefits
Brentwood, Essex
Heritage Great Britain
c£70,000pa + benefits + relocation support
Isle of Wight
Everyone Active
Competitive
Bedminster

ASA says Premier Inn advert 'misleading'

Job opportunities
Brentwood School Sports Centre
£32,000 - £34,000pa + pension + benefits
location: Brentwood, Essex, United Kingdom
Heritage Great Britain
c£70,000pa + benefits + relocation support
location: Isle of Wight, United Kingdom
more jobs

The Advertising Standards Authority (ASA) has ruled that a national press advertisement by budget hotel chain Premier Inn was 'misleading' and must not appear again.

Headlined 'Everything you'd expect at a 4* hotel. At a budget price', the advert listed items such as an 'all you can eat, cooked breakfast' , 'wi-fi access & digital TV' and 'comfy beds and spacious rooms' , with a tick against each item. A roundel stated 'Rooms from £50 a night' but small print elsewhere stated 'Additional charges apply for breakfast and Wi-Fi. Digital TV available in 83 per cent of rooms.'

Seven people who complained about the ad felt that the table of features in the ad was misleading, because it implied that all of the features were available in standard rooms at the advertised £50 price, and because it was contradicted by the small print. Another complainant, who did not consider that Premier Inn hotels could be classed as 4* hotels, challenged whether the table of features in the ad was misleading, because it implied the hotels offered facilities of a 4* standard and could reasonably be compared with other hotels which did have a 4* rating.

Upholding the first complaint, the ASA said it noted that some features on the list related to the hotel chain, while others were specific to the rooms themselves. It also acknowledged that the ad stated 'Rooms from £50 a night' and that the small print qualified the availability of some listed features by referring to 'additional charges'. It continued: "However, we noted that each feature on the list was ticked and considered the combination of the checklist features and the positive tick would suggest to customers that each listed feature was standard in Premier Inn Hotel Rooms.

"We felt that the prominence of the '£50', combined with the ticked checklist of features, gave a strong visual impression that all the features listed were included in a standard £50 price." Referring to the '4* star hotel' comparison, the Authority said it noted that the ad listed some of the features the hotel chain claimed to offer and understood that some of those features would be expected at 4* hotels and one (wireless) at a 5* hotel.

Nonetheless, in announcing its adjudication it said: "Because the ad claimed Premier Inn hotel rooms offered 'everything you'd expect at a 4* hotel' - but were unlikely to offer the same range of facilities and services as most 4* hotels - we concluded the ad was misleading." On both points, the ASA ruled the ad breached CAP Code clauses 'Truthfulness' and 'Other Comparisons' and must not appear again in its current form.

Sign up for FREE ezines & magazines
The Advertising Standards Authority (ASA) has ruled that a national press advertisement by budget hotel chain Premier Inn was 'misleading' and must not appear again.
NULL,NULL,NULL,NULL,HHR,NULL,NULL,NULL,NULL,NULL,NULL,NULL,SAM,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL
blanknews.gif

More News

1 - 15 of 69,697
17 Jul 2026
Gran Hotel Taoro in northern Tenerife, Spain, has completed the final phase of its three-year renovation with the debut of its Sandára Wellness Centre. The ... More
17 Jul 2026
Les Mills has launched a reformer Pilates workout. The 45-minute workout blends traditional reformer movements and more contemporary exercises, choreographed to music.  There are four ... More
16 Jul 2026
Hand and Stone Massage and Facial Spa, the spa business with more than 650 locations across the US and Canada, has appointed franchise expert Carrie ... More
16 Jul 2026
The inaugural HCM Invest event has opened applications for pitching slots ahead of its launch in London on 21 October 2026. The event will bring ... More
16 Jul 2026
Girls in the UK are missing out on 280 million hours of sport every year compared with boys, according to research commissioned by Sky. The ... More

OMA has completed a major transformation of New York's New Museum, creating a larger cultural campus that combines expanded exhibition spaces with learning, ... More

14 Jul 2026
Synergy – The Retreat Show, the global trade show for retreats, has launched a global research initiative that will provide insights into the retreat sector ... More
14 Jul 2026
According to research which tracked more than 147,000 people for 30 years, 90-120 minutes of strength training a week may deliver some of the biggest ... More
14 Jul 2026
Turkey came first at this year’s World Championship in Massage between 3-5 July in Copenhagen, Denmark. Organised by the International Massage Association (IMA), the ninth ... More
14 Jul 2026
Everlast Gyms expands its footprint outside of the UK this month with the imminent launch of a club in Dublin. The four-storey destination will feature ... More
14 Jul 2026
The Wellness Tourism Association (WTA) has published a non-regulatory global industry framework designed to ensure the retreat market offers responsible experiences. The Six Principles for ... More
14 Jul 2026
A US$50 million (£44.2 million, €51.2 million) transformation of Chicago's historic McCormick Mansion has created a new destination that combines live magic, immersive theatre, dining ... More
13 Jul 2026
The Montana Historical Society has officially celebrated the opening of its new Montana Heritage Center, a US$107 million (£79 million, €92 million) destination that combines ... More
12 Jul 2026
A new survey of international spa practitioners shows that stress, burnout and wellbeing concerns have caused one in three respondents to consider leaving the industry. ... More
11 Jul 2026
The UK's four Chief Medical Officers have published a refreshed edition of  Physical activity guidelines: UK Chief Medical Officers' report, updating the evidence that underpins ... More
1 - 15 of 69,697