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Crystal Cruises refreshes spa concept and signs five-year deal with OneSpaWorld

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English Heritage
£30,190 - £32,636pa + matched pension + benefits
location: Home-based with countrywide travel, United Kingdom
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Crystal Cruises has appointed cruise ship and resort spa operator OneSpaWorld as its exclusive spa and wellness partner for the next five years.

OSW will operate all spa, salon, medi-spa and fitness services onboard Crystal’s newly updated Crystal Serenity and Crystal Symphony liners, as well as any additional vessels coming into service during the term.

“Our renewed partnership with Crystal brings us great joy at OSW,” said Leonard Fluxman, executive chair, CEO and president of OSW.

“We have carefully crafted unique services and first-at-sea wellness experiences for Crystal’s guests, and we look forward to continuing our 20+ year relationship.”

Currently being refurbished in Trieste, Italy, Crystal Serenity and Crystal Symphony will debut later this quarter with Crystal’s newly redesigned spa concept Aurōra, inspired by the Goddess of Dawn.

A collaboration between Crystal and Tillberg Design of Sweden, the Aurōra spas will be characterised by light-bright neutral colours, an illuminated fibre-optic starlight ceiling and organic materials such as selenite, a natural salt crystal and silk brushed slate stone.

Crystal Serenity will feature 12 treatment rooms while Crystal Symphony will be home to 10 treatment rooms. Each ship will include male and female steamrooms, saunas and a relaxation room.

The spas will provide access to sunrise-inspired signature treatments powered by LED light therapy tech supplier LightStim and British skincare brand Elemis. Guests will also be able to visit a luxury hair salon supplied by L'Oréal-owned haircare brand Kérastase.

When the ships eventually debut, additional enhancements will include larger, updated suites with artisanal finishes and refreshed speciality dining venues. Guests will also find a new pickleball court and re-energised entertainment and events.

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Crystal Cruises has appointed cruise ship and resort spa operator OneSpaWorld as its exclusive spa and wellness partner for the next five years.
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