Suzanne Holbrook has been promoted to director of spa operations for the Americas for the Americas Continental Lodging team, which encompasses Ritz-Carlton, JW Marriott, Renaissance, Marriott & Gaylord spas.

She will be responsible for driving spa performance through a focus on aspects such as marketing, revenue generation, service and training, supporting all existing and future owned and managed spas.

With over 30 years experience in the industry, Holbrook is seen as an industry leader and widely credited for her vision in moving forward the Ritz Carlton spa brand, producing outstanding financial results. As executive spa director for Ritz-Carlton Spa in Orlando, she increased revenues by $2m (£1.2m, €1.5m) in two years. At Ritz-Carlton Reynolds Plantation Spa she orchestrated the first partnership with Medical Spa, creating the company’s first holistic and medical treatment spa.