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Luisa Anderson of Four Seasons Hotels & Resorts Malaysia

Dedicated to continuous innovation and the highest standards of hospitality, Four Seasons invented luxury for the modern traveller.

From elegant surroundings of the finest quality, to caring, highly personalised 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best.

Beyond the comfort of the bed, the beauty of the flowers, or the serenity of the spa, it’s the people of Four Seasons who make each experience so exceptional.

The deeply instilled Four Seasons culture is personified in its employees – people who share a single focus and are dedicated, highly skilled and inspired to offer great service.

Founded in 1960, Four Seasons has followed a targeted course of expansion, opening hotels in major city centres and desirable resort destinations around the world.

Currently with 69 hotels in 31 countries and more than 20 properties under development, Four Seasons will continue to lead luxury hospitality with innovative enhancements, making business travel easier and leisure travel more rewarding.

I first joined the company in 2001 in the position of spa manager at Four Seasons Resort Maldives and worked on the opening of an exquisite spa on its own small island.

Since then, I have worked at our properties in Chiang Mai and Langkawi.

I am the most senior director of spa within our company in the Asia Pacific region and am involved in the pre-opening operations of many of our spas.

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Company: Four Seasons Hotels & Resorts Malaysia
Delegate: Luisa Anderson
Job Title: Director of Spas
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