Retention Management has a range of management services.

These include: member data analysed and segmented based on usage; new member welcome and integration programme; personalised attendance-based emails to encourage visits and offer health and wellness information; marketing blasts to promote services and increase ancillary revenue; birthday and holiday greetings; renewal reminders; intuitive recovery programme specifically targeted to non-users; quick account set-up and maintenance through the online client portal; and secure email delivery and compliance with all SPAM rules and regulations.