Elevate Arena
Elevate Arena
Elevate Arena
Leisure Opportunities
Job search
Job Search
see all jobs
Latest job opportunities

Spa benchmarking initiative revealed

Training opportunities
Everyone Active
location: Aldershot
more training

The Fairmont-Raffles company and The Mandarin Oriental Hotel Group (MOHG) have signed up for a pilot initiative aimed at establishing a benchmarking scheme for spas.

The initiative is being developed by Jan Freitag, vice-president of global development for the US-based company Smith Travel Research.

It has the backing of Andrew Gibson, group director of spa for MOHG, and Anne McCall Wilson, vice president of spas for Fairmont-Raffles.

Smith Travel Research is initially asking US spa companies to submit 18 months’ worth of three key metrics, based on those commonly used in hotel benchmarking – namely, rooms available, rooms sold and rooms revenue. These are then used to calculate occupancy, average daily rate (ADR) and the revenue per available room (RevPAR).

The metrics will be translated as treatment room hours available, treatment room hours used and total revenue generated by treatments.

Freitag said: “Using just these three numbers, we can then come up with a selection of very interesting metrics.”

While the pilot will only focus on US spas, Freitag is hopeful that the scheme will be ready for a global rollout by 2009.

Sign up for FREE ezines & magazines
The Fairmont-Raffles company and The Mandarin Oriental Hotel Group (MOHG) have signed up for a pilot initiative aimed at establishing a benchmarking scheme for spas.
SAB,TRA,SWC
blanknews.gif

More News

1 - 15 of 69,578
03 Jun 2026
Four Seasons Resort The Nam Hai in Hoi An, Vietnam, has put together a Global Wellness Day (GWD) agenda with activations rooted in nature and ... More
03 Jun 2026
Lithuanian care operator Addere Care has launched a “wellness care hospital” in Vilnius. It's the company’s second Lithuanian site, following a hospital in Trakai, but ... More
03 Jun 2026
Australia’s fast-growing fitness network, Viva Leisure, is adding a low-cost gym brand to its already extensive portfolio. The Zoo Fit rollout starts  in July with ... More
03 Jun 2026
Speedflex has launched a strength training programme for 10 to 16-year-olds, to make it safer, more inclusive and more engaging. Built on the Speedflex training ... More
01 Jun 2026
Tewinbury Farm Hotel in Hertfordshire, UK is expanding its premium leisure proposition with the launch of Farm Club, on 15 June. Located 30 minutes from ... More
01 Jun 2026

Work is underway in Madrid on one of Europe’s most significant multi-functional complexes, combining sport, entertainment, culture and education.

The €800 ... More

01 Jun 2026
Rainer Maelzer, an experiential entertainment innovator, has been appointed chief entertainment officer by Therme Group.  With decades of experience in immersive water-based attractions, Maelzer will ... More
29 May 2026
PureGym is encouraging people to step away from their screens and go for a walk, in a new initiative timed to coincide with Mental Health ... More
29 May 2026
Small improvements to sleep, diet quality, and physical activity, made in combination lead to a significantly reduced risk of major cardiovascular events, including heart attacks ... More
29 May 2026

Movie Park Germany has opened a new Paramount Pictures-themed attraction as part of its 30th anniversary celebrations, using immersive storytelling and adaptive reuse ... More

28 May 2026
The Global Wellness Summit (GWS) will celebrate its 20th anniversary at the 2026 event in Phuket, Thailand, later this year with the theme: The Science, ... More
28 May 2026
Auko, an all-inclusive development, is opening in Phong Nha in Vietnam in Q3 2026, with a series of 30 tented eco-lodges and wellness hospitality operations ... More
28 May 2026
Therme Manchester’s 28-acre development, which will include interconnected glass pavilions that measure 65,000sq m, will be the largest bathing and wellbeing attraction in the world ... More
28 May 2026

Efteling has opened Hooghmoed, a new family drop tower designed to broaden the appeal of its recently launched Sirene Island themed area and ... More

28 May 2026
Naples Beach Club, a Four Seasons Resort, has opened a 2,800sq m spa called The Sanctuary, with the design and concept inspired by the Native ... More
1 - 15 of 69,578
Elevate Arena
Elevate Arena