Front of House Apprenticeship job with Everyone Active in Scarborough, United Kingdom | Leisure Opportunities
Leaderboard
Job Search
see all jobs
Careers with Everyone Active
About Everyone Active
We are as passionate about our people as we are about encouraging everyone to take part in activity. Employees are our greatest asset – they are a representation of our brand and are what help to drive our business forward. We refer to them as ‘colleagues’ and it’s our aim to develop them in a way that enables each individual to realise their potential.
Not qualified yet?
training
Discovery Learning
location: Nationwide, United Kingdom
training
Discovery Learning
location: Nationwide, United Kingdom
More training
Videos
Careers with Everyone Active
Front of House Apprenticeship
Scarborough, United Kingdom
Competitive
apply now
The Front of House Apprenticeship is aimed at providing you with the first steps and skills to develop in the Leisure Reception role. This apprenticeship will help you to gain a fully nationally recognized Customer Service qualification along with developing interpersonal and customer interaction skills. We are looking for enthusiastic and energetic individuals who have a unique drive towards delivering a high level of customer service and administration.

Across the 12 month apprenticeship you will gain:

* Customer Service Level 2 Qualification
* Employment Rights and Responsibilities
* Full sector specific Front of House Training
* Functional Skills in Maths & English

As part of your apprenticeship you will be embedded into a fully operational reception and admin department where you will work closely with experienced Receptionists and Front of House Managers to learn and develop the specific customer service standards. Your apprenticeship will enable you to develop an excellent understanding of what great customer service looks like and be able to demonstrate these transferable skills against nationally recognised standards. You’ll also gain the experience of using the reception systems, to unsure the customer has a positive experience of using our centres and develop a thorough understanding of all the products and services we offer. Pay and benefits: Salary dependent on location from the start of your apprenticeship (including your training period). Free use of gym and swimming pool, paid holidays and on-going training opportunities.

Sports Leisure Management (SLM) – trading as Everyone Active Formed in 1987
SLM is the longest established leisure management company in the UK, working with 40 local authorities, operating 140 leisure facilities nationwide. It prides itself on achieving excellent operational standards, driving up activity participation, maintaining service excellence and developing colleagues, all of which are marks of a successful company. SLM is the company behind the exciting new brand Everyone Active; it’s the UK’s No 1 brand for activity. The vision is to be everyone’s first choice for activity and we will strive to encourage everyone to participate in 30 minutes of moderate physical activity 5 times a week.
apply now
Everyone Active people
Lee Welch Everyone Active

Lee Welch

Fitness Instructor
Hartham Leisure Centre, Everyone Active
Last year I delivered a free, eight-week-long course of disability and limited mobility exercise classes to help show people what they can achieve
Ian Cook Everyone Active

Ian Cook

Regional Contract Manager
South East, Everyone Active
I realised I had a passion for helping people get physically active and healthy
Lisa Reeder Everyone Active

Lisa Reeder

Regional swim impact manager
Spelthorne Leisure Centre, Everyone Active
Seeing [children] lose their nerves and go home with a smile on their face is hugely rewarding.