Partner Onboarding Team Member job with MoveGB in Bath, UK | Leisure Opportunities
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About MoveGB

Our mission is to get more people moving – and keep them moving.

MoveGB are on a mission to be the largest active membership in the world. Think of what Netflix is doing for the movie industry – we are seeing the same rapid growth in our revolutionary service. Offering access to a variety of gyms, fitness classes and leisure activities under one subscription, our aim is to make our members healthy and, most importantly, happy!

Careers with MoveGB
Partner Onboarding Team Member
Bath, UK
Bath and North East Somerset
United Kingdom
Competitive, unlimited holiday, free fruit, great friends!
Full time
28 Apr 2018
21 Mar 2018
apply now

Move’s mission is to get and keep people active. Offering access to a variety of gyms, fitness classes and leisure activities, our aim is to make our customers healthy and happy. We are now looking for new people with a passion for fitness to join our Partner Onboarding Team as we expand our business across the UK.

Reporting to the Partner Onboarding Team Leader, you will play a vital role in setting up and training new partners businesses on our digital platform, as well as assisting with general administration tasks.

In contact with our rapidly growing network of activity providers, you’ll be delivering fantastic service through email and by phone with an intent to wow them with the great experience provided while getting started with Move.

Taking an approachable, professional and friendly stance, you’ll be ready and equipped to ensure that the relationship we build and maintain with our partners is a great one and that they are as happy as possible.

This is a fantastic opportunity to make a real impact in a game-changing business during an exciting phase of our growth!

We are looking for someone who:

- Is passionate about our mission and getting people moving
- Has previous admin or customer service experience
- Has stellar communication and problem-solving skills
- Is results focused
- Has the ability to work autonomously whilst juggling a variety of tasks
- Has good listening skills
- Has excellent attention to detail
- Has proficient IT skills (Word, Excel, Powerpoint etc.)

Main Responsibilities:

- Organise and own the partner training and onboarding process including remote project management and dispatch of training materials
- Assist our external admin team with new and updated partner details
- Assist the Partner Team with proactive partner contact. This may involve periodic courtesy calls with smaller partners, maintaining contact with partners in non-live cities, and disseminating important information, such as new feature training, to partners
- Assist Partner managers with any ad-hoc/admin tasks that may arise
- Acting as communication between the Support Team and the Partner Management department and making the decision on who to involve and when

Enthusiasm, likability and a hard-working, problem-solving attitude are key to working and fitting in with the Move family. Have you got the personality to join our team?!

We are always on the lookout for talented people so if you think you’ve got what it takes to fit in and grow at Move then apply ASAP.

Hours - Monday-Friday, 9.00am-6.00pm
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