Spa and Wellness Receptionist job with Mandarin Oriental London in London, UK | Leisure Opportunities
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About Mandarin Oriental London
Between August 2017 and May 2018, Adam D. Tihany will oversee the design of the next-generation of The Spa at Mandarin Oriental, London. The redesigned spa will introduce impressive new features with fresh, elegant interiors and will include new Oriental Suite with two massage beds and a Rasul; Asante Traditional Chinese Medicine room; Bastien Gonzalez PEDI:MANI:CURE Studio with two treatment rooms, and two additional Beauty Rooms where guests can enjoy a series of treatments including hair therapy by Philip Kingsley and express treatments. Mandarin Oriental Spa Wellness & Beauty concept will be expanded to offer powerful and effective Nescens cosmeceutical and therapeutic treatments for both men and women, along with Mandarin Oriental Signature facials and beauty treatments using Aromatherapy Associates, Sodashi and Linda Meredith luxurious products.
Careers with Mandarin Oriental London
Spa and Wellness Receptionist
London, UK
Greater London
United Kingdom
Competitive Salary & Benefits
Full time
09 Feb 2018
apply now
We are excited to be recruiting a Spa and Wellness Receptionist for the Mandarin Oriental Spa.

The Spa and Wellness Receptionist will be responsible for the following duties:

-The Spa and Wellness Receptionist will be acting as an ambassador for The Spa and represent the brand values and standards. -The Spa and Wellness Receptionist will warmly welcome our customers and assist them in their Spa experience.
-Responsible for providing the right information about our range of treatments and about our exclusive skincare products.
-We are looking for a passionate, outgoing and customer service orientated individual willing to provide the best experience for our exclusive guests.
-Previous experience in a front of house and sales environment is required

We offer our Spa Receptionists world class benefits but not limited to:

-Team member discounts on hotel stays and dining across the group
-Highly competitive salary within the luxury London Hotel sector
-Free laundry and complimentary meals whilst on duty
-Colleague recognition and reward programmes
-An exciting range of learning and development programmes
-Opportunities for promotion and transfers across the group
-Colleague Social events and Wellness programmes

About Us:

In 2018 Adam D. Tihany will oversee the design of the next-generation Spa at Mandarin Oriental, London, which will be significantly expanded to include a couple's suite and an exclusive Mandarin Oriental Spa Wellness & Beauty concept, offering powerful and effective cosmeceutical and therapeutic treatments for both men and women. The newly unveiled Spa at Mandarin Oriental, London will offer new services, many exclusive to London, inviting guests and members to discover a global well-being approach, encompassing both wellness and beauty.

With the extensive renovation, a newly created position has arisen for a Spa Therapist. Reporting directly to the Spa Treatment Manager the ideal candidate will have previous experience in a similar role within the luxury sectors. The successful candidate will have strong organisational abilities, outstanding operational knowledge, an attention to detail as well as a passion for delivering guest service at the highest level.

Are you a Fan?

Your career:

Working at Mandarin Oriental isn't just a job; it provides an opportunity to build a career for life with the potential to travel the world within our unique organization. Our people aim high and we support them all the way by providing career advancement and Learning and Development programmes designed to enable our colleagues to be the best. We do this by developing our Colleagues and encouraging them to take on new challenges, thus allowing us to identify their potential and help them expand their careers as the group's expansion plans take effect over the next few years with many new hotel openings on the horizon.


In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
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