Assistant Club Manager job with Gymfinity Kids in Colchester, United Kingdom | Leisure Opportunities
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Gymfinity Kids
Colchester, United Kingdom
Gymfinity Kids
Colchester, United Kingdom
Gymfinity Kids
Colchester, United Kingdom
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Gymfinity Kids is an exciting new brand of children’s gymnastics, ninja and activities centre. We offer a wide range of services which include baby gym classes through to teenage classes as well as dance and ninja. We are looking for an experienced and motivated individual who has a passion for working with children and sport. The candidate appointed as Assistant Manager must be self-motivated, confident, professional and have excellent customer service skills. This is a tremendous opportunity for growth, continuing professional development and higher management pathways.

Applicants will need:
- Previous management experience ideally in sport, leisure or gymnastics.
- Be available to work evenings and weekends.

Salary dependent on experience and qualifications. Successful applicants will be subject to an enhanced CRB check.

* Responsible for ensuring that all relevant policies written in the Employee Handbook and Employee Safety Handbook are adhered to by yourself and your staff
* Assist the Club Manager with staff rotas and ensuring the right coaches teach the classes most suitable to their qualifications and experience
* Assist the Club Manager with ensuring that there is an adequate amount of coaches conducting inductions and providing outstanding service to the members
* Maintain cleanliness of the changing facilities whilst the cleaner is not on site
* Deal with prospects in a professional manner whilst showing them the facilities and assisting them with the online joining process.
* Deal with any necessary administration and member issues, which includes, but is not limited to, answering the telephone, returning messages left on the answering machine, report submission and responding to relevant e-mails.
* Deliver outstanding customer service at all times to both members and prospects
* Assist the Club Manager to hold regular staff meetings
* To help ensure that all H&S and HR policy and procedures as set out by Ellis Whittam are adhered to and actioned.
* Conduct weekly club safety checks and record all defects that you are not able to rectify, in the maintenance file and call out the relevant engineers.
* Help to create an environment where all employees enjoy themselves whilst at work and make a real contribution to the success of the club and business as a whole
* To undertake any other reasonable duties/ projects/ meetings, which may be required from time to time * Assist the Club Manager with the sales plans to advertise and promote the club to increase membership and revenue. This may include (but not limited to) outreach events, door2door, hand2hand as well as in club events.
* Manage the reception team with the daily KPI targets ensuring all enquiries are contacted within 24hrs, enquiries are converted to trial and trials to members.
* Achieve monthly sales/Net gain target.
* Develop and create annual and monthly timetables that are suitable and adaptive
* Ensure all coaches are fully qualified and frequently mentored have completed all safety and child welfare training.
* Provide guidance, mentoring and direction to all staff and coaches including regular performance reviews
* Assist in training needs and initiate development activities of coaches.
* Maintain stock and complete weekly stocktakes

To apply or for more information please send your cv by clicking on ‘apply now’.
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