Implementations and Training Engineer job with Legend Club Management Systems in York, UK | Leisure Opportunities
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Careers with Legend Club Management Systems
Implementations and Training Engineer
York, UK
York
York
United Kingdom
Generous commensurate with experience
Full time
31 Oct 2018
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Position Type: Permanent
Reports to: Services Manager

Job Purpose Summary:

Legend’s mission is to change the world in our own small but vital way, helping people through our leisure management software, to get more active more often. We love what we do and so do our customers.

Building on our excellent reputation, our business is expanding and we are now recruiting for an Implementations and Training Engineer to provide implementations and training services to new and existing Legend customers. The role involves travel with the requirement to attend customer’s sites throughout the UK (and internationally where required), coordinate projects and communicate effectively to customers.

Key Responsibilities:

• Implementations Services:
- Consulting with customers to define and manage projects
- Working closely with customers to understand their business requirements
- Advising customers on the best approach for employing and configuring Legend to meet their business requirements
- Configuring the Legend solution to meet requirements
- Performing data migrations for customers
- Providing hardware and other quotations for customers as required

• Project Management
- Consulting with the Project Manager and customers to define the project and key stages
- Coordinate the project including all communication with customers

• Training:
- Delivering quality on-site end-user training for the Legend Product

• Product Documentation:
- Working with colleagues to deliver and update product documentation for existing and new Legend products

• Provide feedback and suggested improvements to Legend's product and services

Our success to date has been a result of listening to customers, ensuring the best systems implementations possible and delivering quality training to our clients. We want people who will make an impact, and most of all, we need individuals who want to excel and help us in our mission. In return, we will provide excellent rewards, a nurturing environment and a clear career path with a generous approach to personal development.

Experience:

• The ideal candidates will have:
- Worked within the leisure industry
- Be IT savvy with wide-ranging skills
- Experience delivering training courses
- Experience with the Legend Software (not essential)
- Candidates should be able to demonstrate excellent communications skills and must have energy and a passion for delivering great service.

Location:

Based at our offices in the ancient city of York, North Yorkshire. Candidates must also be in a position to travel to customers sites on a regular basis.

Application Process:

Selected candidates will be offered a telephone interview. From the telephone interview, we will quickly select a short list of second stage applications. Second stage candidates will be asked at interview to undertake a presentation (lasting no more than 20 minutes). There may be a final personal interview prior to employment offers being made to selected candidates.

How to Apply:

This represents an excellent opportunity to further your career working for a growing, successful organisation within a fast-paced and competitive industry.

If you feel you have the skills enthusiasm and background to excel in our role we would love to hear from you as soon as possible. Please email your CV and covering letter to Ben Stafford.

Legend is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Legend via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Legend. No fee will be paid in the event the candidate is hired by Legend as a result of the referral or through other means.
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