Spa Therapist job with Santai Spa in Birmingham, UK | Leisure Opportunities
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Careers with Santai Spa
Spa Therapist
Birmingham, UK
West Midlands
United Kingdom
Competitive salary & benefits
Full time
28 Mar 2018
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The exciting opportunity

Resorts World Birmingham is a £150m leisure and entertainment complex, located at the NEC, offering guests an unrivalled leisure experience all under one roof. With a 4* Boutique Hotel, International Casino and Sports Bar, 12 bars and restaurants, and an 11 screen cinema offering the UK's first purpose-built IMAX screen, we provide the perfect location for after show parties and overnight stays.

A fantastic opportunity has arisen for an enthusiastic Spa Therapist to join the award-winning Santai Spa at Resorts World Birmingham. Voted “Best Spa in Birmingham 2016”, our 5* luxury spa includes 7 treatment rooms and an outdoor hot tub overlooking Pendigo Lake. The spa is undergoing a stunning refurbishment in April to include a brand new gym and relaxation area.

Our product offering is ESPA and OPI nails. We also specialise in Wavestone massage and cancer specialist touch massage. Full training will be provided.

Key duties and skills required

- Carry out ESPA treatments in a professional, warm, and friendly manner.
- Conduct thorough consultations to fully understand client’s personal needs; educating your clients on their skin and recommended products.
- Passionate about the beauty industry and offer a memorable guest experience to every client.
- Highly motivated with a positive ‘can do’ attitude.
- Be a confident and effective communicator, who can demonstrate their ability to converse with a wide variety of guests and colleagues at all levels.
- Have excellent communication skills and a friendly personality, as well as a flair for sales, to ensure that every guest leaves happy and keeps coming back.


- NVQ level 2 & 3 in Beauty Therapy or equivalent
- Experienced with treatments including; facials, nails, body treatments and massages (minimum 1-year experience)
- Flexible to work weekends, weekdays and evenings as and when required

What we can offer you

• Competitive salary & benefits package
• Flexible benefits such as health cash plan, dentist insurance, childcare vouchers etc.
• 28 days holiday (+ holiday purchase scheme to buy an additional 5 days)
• Positive and fun working environment with company-funded social events
• Free gym membership for Spa employees
• 50% food and drink at the Resort (*Genting operated areas)
• Free parking on site
• Numerous other discounted good and services
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