Visitor Services Manager job with Yorkshire Wildlife Park in Branton, Doncaster, UK | Leisure Opportunities
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Visitor Services Manager
Branton, Doncaster, United Kingdom
Branton, Doncaster
South Yorkshire
United Kingdom
Full time
15 Apr 2019
15 Mar 2019
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Since its opening in 2009, Yorkshire Wildlife Park has evolved to become the UK’s number 1 on-foot safari. We feature walkthrough exhibits that take the guest directly into the world of the animals. A dynamic centre for conservation and welfare, the park currently has around 550 animals across 58 different species. We aim to provide a quality, value for money experience that excites and inspires our guests. Unique, innovative and undergoing a period of continued rapid growth and development, Yorkshire Wildlife Park attracted 750,000 visitors in 2018.

We’re looking for an experienced Visitor Services Manager to lead our innovative and dynamic visitor services team to deliver a world class guest experience. The successful candidate will have relevant experience within the visitor services industry and demonstrate strong commercial acumen.

This is an exciting opportunity for someone who wishes to join Yorkshire Wildlife Park as it embarks upon its stunning expansion project, which will include new animal reserves, restaurants, destination hotel and a new visitor support hub.

Main Duties & Responsibilities:

- Oversee the daily operational management of the Visitor Services Department.
- Work with the marketing team to implement CRM strategy.
- Work with the marketing/ events team to implement new visitor products and offerings.


- Excellent written and oral communication skills with a results driven team ethos.
- Ambitious and enthusiastic with a strong drive for self-motivation.
- Financially astute with a good understanding and keen interest in managing within a fast paced commercial enterprise.
- Innovative in approach to work with an excellent attention to detail.
- Flexible and able to work during our peak periods which include weekends, bank holidays and school holidays.

To download the vacancy information pack and the required application form, please click on the ‘apply now’ button
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