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5 jobs found

Competitive
Job description:
Do you want to work in a fun and energetic environment with the core value of having fun in everything you do? Then apply to work at LEGOLAND Florida Resort! Be a part of building long-term relationships at a world class destination. Here, you will work in an imagination land built for kids to take the lead and geared towards family fun! As the newest player in the theme park capital of the world, LEGOLAND would love to bring in your excitement and energy for becoming number one in the league!

LEGOLAND Florida Resort is looking for a Human Resources Director to join the LEGOLAND Florida Resort Team.

About the Human Resources Director role:
Reporting directly to the General Manager - LEGOLAND Florida Resort, the HR director provides leadership and direction to develop and sustain the culture, values and environment, directs the development, implementation and administration of human resources programs, policies and procedures including staffing and employment, employee relations, employee communications, performance management, compensation, benefits and employee services, database and personnel records, orientation, training and organizational development, and continually evaluates human resources strategies and plans to position LEGOLAND Florida Resort as an employer of choice and compete successfully in the local and regional labor market.

Main responsibilities include but are not limited to:
In cooperation with Merlin Group HR, ensure LEGOLAND Florida Resort culture reflects the Merlin Way with an engaged and productive workforce.

* Ensure recruitment and staffing is delivered in line with business needs while positioning LEGOLAND Florida Resort as an employer of choice in the area.

* Maintain operational excellence in HR delivery including compensation/benefits, training and development, staffing, employee relations, HR system/payroll and other areas of HR.

* Strategic leadership in cooperation with the General Manager and Senior Leadership Team to achieve LEGOLAND Florida Resort short and long term goals.

* Lead the effort to define, develop and sustain the culture and values for the Resort. In cooperation with Group HR, ensures Merlin Way and Merlin initiatives are successfully launched and engrained into LEGOLAND Florida Resort.

* Develops, implements and directs training and development and employee communication programs that meet the needs of the organization and ensure alignment with cultural, strategic and operating objectives.

* Develops human resources strategies, operating plans and programs to support LEGOLAND Florida Resort’s human resources requirements. Sets goals and objectives, develops budgets and plans, and determines timelines to meet staffing and other human resources requirements. Executes plans and programs through effective leadership, utilization of internal and external resources, and project and people management. Establishes and directs activities and programs to maintain effective partnerships and communications with functional areas within the Resort.

* Manages the development and implementation of programs and procedures in the areas of staffing, orientation, employment, employee relations, training and development, organizational development, performance management, compensation, benefits, database and reporting, and personnel records. Ensures the continuous improvement and effective operation of all processes and functions to meet the needs of the organization.

* In cooperation with Merlin Group HR, ensures benefits and compensation are strategically aligned to attract and retain qualified employees. Works cooperatively with the Public Safety Manager and Health, Safety, and Security Director to share information related to workers’ compensation claims, safety and related matters that impact employment issues.

* Determines the organizational structure, budgeting and staffing requirements for the human resources division.

* Provides consultative input into organizational structure and development.

* Monitors turnover and other KPI stats and provides guidance and corrective action as needed.

* Manages performance management programs including PDP to ensure feedback is delivered and SMART objectives are set and managed.

* Develops, adapts and oversees HR systems, reporting and communication with payroll to ensure smooth and compliant processing.

* Contributes resources as needed to Global HR projects and task forces.

* Operates within proscribed budgetary and procedural guidelines to execute strategy, plans and programs through effective leadership, utilization of internal and external resources, and project and people management.

* Manages employee relations activities while maintaining a positive workplace culture and operations. Oversees formal people decisions and actions to ensure fair and consistent treatment of employees according to internal policies and regulatory requirements. Responds to employee issues according to internal procedures.

* Serves as a resource and coaches leaders on compensation decisions and performance management issues.

* Facilitates individual and group conflicts as needed. Responds to claims or related charges, conducts investigations, and takes appropriate action in accordance with internal procedures and legal requirements. Seeks the advice legal counsel as necessary.

* Ensures human resources policies, procedures and practices meet legal compliance with state and federal laws and requirements. Evaluates employment actions, demographics, benefits administration and wage and hour practices at LEGOLAND Florida Resort to ensure conformity with regulatory and reporting requirements (EEOC, FLSA, ERISA, COBRA, etc.). Takes or recommends corrective actions as necessary.

* Promotes and demonstrates Merlin and LEGOLAND’s culture and core values through words and actions. Exhibits the ability to work effectively as a team member to contribute to the strategic and cultural direction of the organization.

* Administers annual engagement survey “Wizard Wants to Know” ensuring maximum participation. Manages follow through and action planning to make sure results are used to create an optimal work environment of engaged staff.

* Ensures recognition programs are in place such as the Star Program to reward good performance and build an environment of celebrating success and great guest service.

* Responsible for all aspects of Health, Safety & Security within their Business units, in line with the Group Policy (HS001). In particular, they must ensure that risk assessments have been carried out and that safe working procedures are in place at all locations within their remits and that all employees under their management are aware of the Group Health, Safety and Security Policy and their obligations under it.

* Responsible for the safety of themselves, their colleagues and guests (where appropriate), in line with the Group Policy (HS001) and the law. In particular, they must ensure that they follow safe working procedures for all work activities that they undertake and they must not use any tools or equipment for which they have not been trained. Where incidents do occur, they must ensure that they are reported as appropriate to their line manager.

* Performs other duties as assigned.

About you:
* A bachelor’s degree in business, human resources, management or closely related field (or equivalent education and experience) is required. A human resources management certificate or designation as an SPHR is preferred. A master’s degree in business or closely related field is preferred.

* Requires at least ten years of progressive experience in human resources management, preferably in a theme park, attractions or service industries.

* Requires at least five years of management experience with significant personnel leadership and program management responsibility.

* Requires experience in championing organizational cultural transformation.

* Requires a track record of success in developing and implementing strategic and tactical human resources plans and programs.

* Requires in-depth knowledge in the areas of staffing and employment, employee relations, legal and regulatory compliance, conflict management, compensation, benefits, HR database and personnel records, training, and organizational development.

* Requires a working knowledge of budgeting and staffing projections. Ability to set and manage against objectives and schedules, and effectively coordinate and manage internal and external and resources.

* Requires strong team building, group facilitation, process improvement, and project management skills required.

* Requires the ability to build strategic partnerships and linkages with industry, community and business groups and sectors.

About the benefits:
In addition to a fun and friendly environment, you will also find a competitive salary and benefits package including but not limited to medical, vision, dental, life insurance, flexible spending accounts, a range of voluntary benefits, 401(k) matching plan offering, paid time off, share program opportunities, bonus profit sharing program, tuition assistance, free entry to all of our Merlin attractions which also extends to family and friends, free unlimited usage of the local transit system, and much more. Furthermore you will enjoy continuous support and opportunities to branch out and develop your career within LEGOLAND and Merlin Entertainments plc.

About us:
LEGOLAND Florida Resort is a 150-acre interactive theme park dedicated to families with children between the ages of 2 and 12. With more than 50 rides, shows, and attractions, and uniquely themed LEGOLAND Water Park, LEGOLAND Hotel, and LEGOLAND Beach Resort inspired by the LEGO and DUPLO brands, LEGOLAND is geared towards family fun!

LEGOLAND Florida Resort is part of Merlin Entertainments plc. A business built on fun, Merlin is a global leader in location based, family entertainment. As Europe's Number 1 and the world's second-largest visitor attraction operator, Merlin now operates over 124 attractions, 15 hotels, and 6 holiday villages in 25 countries and across 4 continents. Our aim is to deliver unique, memorable, and rewarding experiences to millions of visitors across our growing estate of the best known names in global leisure.
Competitive
Job description:
Build yourself a more exciting future at LEGOLAND Discovery Center Kansas City!

Do you have the Magic in you to create memorable experiences all for the love of fun? Do you wish to cast a spell of laughter and enjoyment to the people around you? Want to join a team that creates smiles and memories globally on a daily basis. Then you have the magic to be Team Merlin at LEGOLAND Discovery Center Kansas City!

About The Role
The Technician Lead is a vital role to Team Merlin to ensure that all the fun and magic is being delivered at optimal level. On a daily basis, the Technician assists with the planned and reactive maintenance throughout the attraction to ensure the day-to-day operation is running smoothly, safely, and efficiently. Working with the Technical team, you will be responsible for maintaining all aspects of the attraction including the rides, cinema, equipment, and machinery.

Responsibilities:
- Maintain, repair and troubleshoot all aspects of the physical plant/facility equipment and machinery including: HVAC, electrical, electronic, pneumatic, hydraulic and plumbing systems as well as rides and themed attractions.
- Able to utilize hands-on knowledge and experience to solve problems to sustain minimal downtime of rides and themed attractions for the maximum guest experience.
- Position functions will include: custodial duties, re-lamping & lighting systems, painting and wall repair, food and beverage equipment, shipping and receiving as well as exhibit setup and takedown.
- Responsibility to ensure compliance of Health, Safety & Security within the workplace and in line with the Group Policy (HS001).
- Perform other duties as assigned.

About You
You will be highly self-motivated with previous maintenance experience, ideally hold a professional qualification in a mechanical or electrical field with experience maintaining a wide range of equipment including rides.

- Minimum of 2 years of service industry experience in a technical/themed environment. Specific experience to include: animation, automation, hydraulics, pneumatics, electrical/electronics, and networks; or equivalent combination of experience and education.
- Experience of maintaining flexibility and the highest level of service in high-pressure and/or stressful situations.
- Proven ability to work on multiple projects simultaneously and multi-task as necessary.
- Desire to work in fast-paced environments.
- Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events.

Education:
2+ years of technical college. College degree preferred.

Other:
While performing the duties of this job, the individual is regularly required to stand and walk for prolonged periods; use hands and fingers to grip, pinch, handle or feel objects, tools or controls; balance; reach, pull, push with hands and arms below head and frequently above head; ability to smell. The individual is occasionally exposed to toxic or caustic chemicals, hazardous chemicals, fluorescent lamps or batteries; hazardous waste; be exposed to a loud work environment.

About The Benefits
In return, you will find a competitive salary and benefits package (including a medical, vision, dental, life insurance and 401(k) matching plan offering), share program opportunities, and benefit from free entry to all of our Merlin attractions which also extend to family and friends. In addition, you can expect continued growth of joining an exciting, global organization.

About Us
LEGOLAND Discovery Center is just like jumping into a giant box of LEGO® bricks with an abundance of all things LEGO-tastic! With two exciting LEGO rides, MINILAND featuring the iconic landmarks of the USA, a 4D cinema complete with three films, themed LEGO play and building zones, there are simply more LEGO bricks under one roof than you could ever imagine.

Merlin Entertainments, plc Merlin Entertainments is a business built on fun. We are the world's second-largest visitor attraction operator. We operate over 100 attractions, eight hotels and three-holiday villages in 22 countries across four continents and we run some of the best-known names in global leisure. These include the likes of SEA LIFE, Madame Tussauds, the Dungeons, the Eye brand, and LEGOLAND. Whether you are serving delicious food, working in the office, maintaining the attractions, entertaining guest or operating rides, the objective is to provide a truly memorable experience and a great day out for all members of the family.
Competitive
Job description:
Welcome to Merlin Entertainments! We are LEGOLAND Discovery Center Boston!

Do you have the Magic in you to create memorable experiences all for the love of fun? Do you wish to cast a spell of laughter and enjoyment to the people around you? Want to join a team that creates smiles and memories globally on a daily basis? Then you have the magic to be Team Merlin at LEGOLAND Discovery Center Boston!

About The Role
The Technical Manager is a vital role to Team Merlin to ensure that all the fun and magic is being delivered at optimal level. On a daily basis, the Technical Manager is responsible for planned and reactive maintenance throughout the attraction to ensure the day-to-day operation is running smoothly, safely, and efficient. With a team of technicians, you will be responsible for ensuring adequate cover is on site during all opening times to maintain all aspects of the attraction including the rides, cinema, equipment, and machinery.

Responsibilities:
* Maintain, repair and troubleshoot all aspects of the physical plant/facility equipment and machinery including: HVAC, electrical, electronic, pneumatic, hydraulic and plumbing systems as well as rides and themed attractions.

* Able to utilize hands-on knowledge and experience to solve problems to sustain minimal downtime of rides and themed attractions for the maximum guest experience.

* Position functions will include: custodial duties, re-lamping & lighting systems, painting and wall repair, food and beverage equipment, shipping and receiving as well as exhibit setup and takedown.

* Ensure all statutory equipment periodic inspections are arranged and all in-house inspection regimes are implemented or developed and subsequently implemented if found necessary.

* Ensure all follow-up recommendations are carried out with immediate effect and that all relevant paperwork and signoffs are completed.

* Effectively prioritize and execute tasks in a high-pressure, tight budget environment.

* Prepare, monitor, and maintain an environment of continuous improvement through operational action plans and operating budgets.

* Build, manage, and motivate a strong, competent team by developing employees to their full potential and by creating a culture of quality and achievement.

* Responsibility to ensure compliance of Health, Safety & Security within the workplace and in line with the Group Policy (HS001).

About You
* Maintain, repair and troubleshoot all aspects of the physical plant/facility equipment and machinery including: HVAC, electrical, electronic, pneumatic, hydraulic and plumbing systems as well as rides and themed attractions.

* Able to utilize hands-on knowledge and experience to solve problems to sustain minimal downtime of rides and themed attractions for the maximum guest experience.

* Position functions will include: custodial duties, re-lamping & lighting systems, painting and wall repair, food and beverage equipment, shipping and receiving as well as exhibit setup and takedown.

* Ensure all statutory equipment periodic inspections are arranged and all in-house inspection regimes are implemented or developed and subsequently implemented if found necessary.

* Ensure all follow-up recommendations are carried out with immediate effect and that all relevant paperwork and signoffs are completed.

* Effectively prioritize and execute tasks in a high-pressure, tight budget environment.

* Prepare, monitor, and maintain an environment of continuous improvement through operational action plans and operating budgets.

* Build, manage, and motivate a strong, competent team by developing employees to their full potential and by creating a culture of quality and achievement.

* Responsibility to ensure compliance of Health, Safety & Security within the workplace and in line with the Group Policy (HS001).

* Perform other duties as assigned.

While performing the duties of this job, the individual is regularly required to stand and walk for prolonged periods; use hands and fingers to grip, pinch, handle or feel objects, tools or controls; balance; reach, pull, push with hands and arms below head and frequently above head; ability to smell.

The individual is occasionally exposed to toxic or caustic chemicals, hazardous chemicals, fluorescent lamps or batteries; hazardous waste; be exposed to a loud work environment.

About The Benefits
In return you will find a competitive salary and benefits package (including a medical, vision, dental, life insurance and 401(k) matching plan offering), share program opportunities, and benefit from free entry to all of our Merlin attractions which also extend to family and friends. In addition, you can expect continued growth of joining an exciting, global organization.

About Us
Merlin Entertainments, plc is a business built on fun. We are the world's second-largest visitor attraction operator. We operate over 100 attractions, eight hotels and three holiday villages in 22 countries across four continents and we run some of the best known names in global leisure. These include the likes of SEA LIFE, Madame Tussauds, the Dungeons, the Eye brand, and LEGOLAND. Whether you are serving delicious food, working in the office, maintaining the attractions, entertaining guest or operating rides, the objective is to provide a truly memorable experience and a great day out for all members of the family.

LEGOLAND Discovery Center is just like jumping into a giant box of LEGO® bricks with an abundance of all things LEGO-tastic! With two exciting LEGO rides, MINILAND featuring the iconic landmarks of the USA, a 4D cinema complete with three films, themed LEGO play and building zones, there are simply more LEGO bricks under one roof than you could ever imagine.
Competitive
Job location: Staffordshire, UK
Job description:
We are Merlin Magic Making and we are part of the magical Merlin Entertainments!

We’re a place that makes magic. Magic that gives millions of people fun, thrills and memorable experiences. We’re the thinkers, dreamers, doers and achievers whose job it is to create and deliver world-class new attractions, hotels and major investment projects, as well as manage the extensive real estate assets of one of the most exciting companies in the world. Welcome to Merlin Magic Making (MMM), the creative heart of Merlin Entertainments plc.

We are currently looking for a Production Manager for our Theming department, based at our offices in Staffordshire, Stoke-On-Trent. In this role, you will be overseeing and managing the operation of the Theming Production facility. You’ll be a key member of the team and will build strong working relationships between the departments of Creative, Project Delivery and other Senior Stakeholders.

In this role, you will provide your expertise in engineering, technical support and design solutions to ensure the successful delivery of theming for large projects across our existing estate as well as new openings. You will deliver projects to current standards & legislation, agreed timescales, budget and brief. Working closely with the Creative teams to provide a link between creativity, operational and maintenance to ensure all disciplines are considered during the design and build stage. In addition, you will also manage, support and develop the Theming team.

We are looking for the following skills and experience;
- Degree in a relevant subject or equivalent experience
- Proven experience of working in Project Management, Construction and/or Engineering is a must
- Able to translate a technical brief into a project plan
- Experience and understanding of the structural design processes
- Provide technical engineering support to assist in the delivery of the creative brief
- Experience in managing large scale budgets
- A leader with proven managerial experience of a team
- A hands-on approach, someone who isn’t afraid to roll their sleeves up and get involved
- You will have a proactive approach to your work and be able to demonstrate a high level of initiative
- An excellent tactful communicator with the experience of dealing with people at all levels

This is a Full Time, Permanent role and the hours of work are 8.00am – 4.30pm Monday to Friday but the need to be flexible around the projects is essential. Some travel required.

Alongside a competitive annual salary and 25 days holiday you can look forward to enjoying a great benefits package including a Group Personal Pension Plan, Merlin Magic pass, Employee Assistance Programme, Childcare Vouchers, Life Assurance, 25% discount in our retail shops and restaurants, 40% discount online off of LEGO, and much more!
Competitive rate of pay
Job location: Poole, UK
Job description:
We are Merlin Entertainments… The name behind world famous attractions including LEGOLAND, SEA LIFE, Alton Towers Resort and Thorpe Park.

Be a part of the Merlin magic by joining the Merlin Corporate team. We hire and empower smart people who love what they do. Now’s your chance to join us!

We are seeking a detail orientated Group Internal Reporting Analyst to join Merlin’s Group FRP&A team based at our Head Office in Poole, Dorset.

Reporting to the Group Internal Reporting Manager, you will be responsible for the production of key internal reports within Merlin, producing accurate information on a timely basis.

Managing relationships with site based finance teams you will provide support to the Group Internal Reporting Manager, the FRPA team, Midway Senior Financial Analyst and the Group Sustainability Manager. Key responsibilities include:
- Own production of Weekly Group Reporting to deliver all weekly reporting to include both weekly flash results and visitor and revenue reporting.
- Own production of the Monthly capital reports liaising with the relevant site based finance staff with responsibility for monthly capital reporting submissions.
- Ownership of the Capex Budget tracking process, including the design of the DAF forms, Budget control forms, templates and guidance notes.
- Maintain FX rates in HFM on a timely basis for all processes.
- Assist in the production of management accounts and other monthly group reporting processes
- Assist in the annual Strategic Plan, Capital Planning, Budget and Forecast processes.
- Support the Group Internal Reporting Manager and other FRPA team members with the performance of their duties as required. Produce Midway weekly reporting as required by the Midway Senior Financial Analyst.
- Other ad hoc tasks.

We are looking for the following skills and experience…
- With a finance degree or equivalent you should be part qualified (stage 1 at least) with some PQE experience. Study support (ACCA / CIMA) will be provided.
- Advanced Excel skills.
- Experience with HFM or similar consolidation system experience beneficial
- Reporting is the fundamental purpose of the role - accuracy and dealing with large volumes of data are essential to success.
- Excellent written communication skills, along with well-developed interpersonal skills and an ability to relate to a variety of individuals including senior stakeholders.
- With strong personal organisation and time management skills, you will have the ability to self-manage coupled with the ability to flex and think outside of the box!

The Benefits…
We’re growing fast and alongside a fun and friendly environment, we offer a fabulous package and amazing prospects – ideal if you’re already fantastic and can quickly become even better (our magic can help here). Benefits include Pension, Life Assurance, discretionary company bonus, 25 days holiday and, of course, a Merlin Magic Pass which gives you and your friends and family free admission to all of our attractions worldwide, as well as 25% discount in our retail shops and restaurants and 40% discount on LEGO.
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Alliance Leisure
Alliance Leisure