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6 jobs found

From £60,000 to £65,000 per annum plus package
Job location: Somerset, UK
Job description:
This unique and extensive visitor attraction and hotel development across 1500 acres of Somerset countryside is currently looking for a passionate food led, Food and Beverage Manager.

The food and beverage culture will be led by the surrounding gardens, orchards and farmland, encompassing the very best seasonal produce from the south west. Working closely with the Estate & Horticulture Managers this role will create, launch and operate a Garden Café (170 covers) Garden Terrace café (30 covers) Cider press café (100 covers) & Museum café (60 covers). The grounds will also host high profile, bespoke events and parties. The focus is on quality, authenticity and consistent delivery.

As Food and Beverage Manager you will be responsible for the EPOS set up, recruitment, and will be heavily involved in the marketing and strategic planning; keeping ahead of food trends and culinary techniques, appropriate to the target audience. Reporting to the Estate Manager you will have fullP & L responsibility, maximising revenue and managing all costs efficiently.

This role requires a candidate with a successful track record in a senior Food and Beverage management role within a quality hospitality business. You must have a detailed understanding of food trends and cuisine in general, with some quality kitchen experience as a chef, preferable but not essential.

Scheduled to open in the Spring 2019 this is a special project with a strong team culture. Combining nature and hospitality to create a truly wonderful and distinctive guest experience. Along with a competitive salary there is an extensive benefits package tailored for this role.
Up to £55,000 (depending on experience) + pension
Job location: Newmarket, UK
Job description:
Contract – Two Year Fixed term, Full-time Contract with possibility of extension
Location – The National Heritage Centre for Horseracing and Sporting Art, Palace House, Palace Street, Newmarket

Job Function - Summary
This new and exciting senior management role will lead the commercial and operational teams and is focused on commercial decision making, business planning and cost control, through the ability to unite those teams around a shared vision and plan.

The National Heritage Centre at Palace House is a footfall focused visitor attraction. The customer offer and experience needs to be reviewed and improved continuously both to maximize profitability and to ensure the best experience for all visitors.

This post is initially funded for 2 years.*

We are looking for someone to drive all commercial aspects of the site with:
• strong commercial acumen combined with a flair for financial analysis and an ability to manage complex commercial data
• proficiency in presenting clear and concise commercial reports to the management team, trustees and stakeholders/funders
• experience at management level with a strong track record in marketing/PR, retail and events in a destination tourist venue where they have demonstrably improved the offering and have increased footfall, turnover and profitability
• decisiveness to action relevant changes
• a background with a successful commercial destination tourist venue with a family-focused visitor experience

To apply, please send your current CV and a covering letter, explaining your interest in this post and relevant experience and qualifications, together with details of at least two referees and information regarding your availability. Please also indicate if there are any restrictions on you taking up employment in the UK and, if so, provide details.

* This job has been made possible by project funding through the Heritage Lottery Fund’s Resilient Heritage Programme.

Equality: The National Horseracing Museum believe in the employment and advancement of people solely on their ability to do the job required. When recruiting people, we will, therefore, disregard their gender, marital status, race, age, colour, nationality, ethnic origin, religion and sexual orientation. There will be no discrimination on the basis of disability
Job description:
As the newest player in the theme park capital of the world, LEGOLAND Florida® Resort is looking for people who enjoy going up against, and beating, the best.

If you are ready to take on that challenge and be empowered to make a direct impact, then join our team. We love what we do and we make it fun! We are looking for a motivated, detail-oriented, self-starter to develop and deliver the LEGOLAND Florida Resort Public Relations strategy.

Responsibilities include; maintaining positive relationships with media in key markets; writing and production of print and broadcast stories and management of projects as assigned. This person will also serve as spokesperson and liaison in community and assigned key markets. Facilitate on-going internal communications for LEGOLAND Florida Resort (LLFR) and the LEGO Group.

LEGOLAND Florida Resort is looking for a Head of Public Relations to join the LEGOLAND Florida Resort Team.

About the Role:
- Pitch the media on LLFR and important events happening within the resort. Research, create story ideas and write press releases, advisories, VNR copy and captions as assigned. Develop new and exciting angles on the resort while maximizing exposure in all departments. Maintain positive and productive relationships will all members of the working news media both in the core and outer markets.

- Represent LLFR at meetings, trade shows, FAM tours, media blitzes and assigned events to generate news coverage and awareness on LLFR. Maintain active memberships and participation in PR and media related organizations. Interface with all local CVBs to keep informed of LLFR news and generate co-op PR efforts. Act as spokesperson as assigned.

- Act as project management and marketing information resource. Schedule and conduct project meetings, facilitate assignments, establish activity budgets and report project status. Provide social media and blog content to represent LLFR externally.

- Serve as spokesperson for crisis situations as a key point of contact with the media, community and business entities in the event of incidents within the park, or incidents which involve LLFR or the LEGO group. Maintain crisis action plan and emergency toolkit for key scenarios, and liaise with key internal individuals (e.g., Health and Safety Director, Operations Director) for tabletop exercises and crisis strategy development.

- Serve as contact for broadcast efforts including radio interviews, TV coverage, VNRs, satellite uplinks, blogs, and AV resources in-park. Develop and maintain video and photo library and archive on on-going basis.

- Active member of the LLFR Marketing and Sales team. Monitor and benchmark the competition, develop relationships with counterparts at other Central Florida parks.

- Manage the PR team and their role within the department. Develop job descriptions, aid in hiring and fully train them in LLFR/Merlin capacity. Meet weekly to review job status, goals and updates. Develop their PDPs and ensure their success within the department.

- Serve as an important point person with the media relations and account managers of external partners (e.g., LEGO and other IP properties) to align the public relations goals of LLFR and those of our partners.

- Frequently monitor social media and respond to information related to LLFR, and also serve as the PR point-person for the Park Duty managers on an ongoing basis.

- Performs other duties as assigned.

About You:
- Requires seven to ten years of progressive experience in public and media relations, preferably in the tourism, entertainment or attractions industry.
- Requires a track record of success in planning and coordinating special events, media relations, and public and community relations.
- Requires proven experience and expertise of successful crisis management.
- Requires proven experience in building and maintaining strong public and media contacts, both at the regional and national levels.
- Experience as a spokesperson and as a point of contact is required.
- Experience serving in a proactive role in creating and implementing media event ideas and strategies is necessary.
- Strong project management skills are required.
- Ability to develop and execute detailed plans, programs and schedules required.
- Requires effective utilization and coordination of internal and external resources.
- Requires professional writing skills, demonstrated skill in making speeches and presentations, and outstanding organizational, verbal and interpersonal communication skills.
- Ability to be a contributing, proactive, positive and supportive member of the LEGOLAND PR team.
- Computer proficiency with ability to use Microsoft Office Products (Word, Excel and PowerPoint), desktop publishing software, and familiarity with Internet research is required.
- Requires the ability to build positive relationships and linkages within LEGOLAND and with the community, charitable organizations, government groups, and the media to increase good will and achieve key department objectives for LEGOLAND Florida Resort.

A bachelor’s degree in journalism, communication arts, advertising, business, marketing, or closely related field (or equivalent education and experience) is required. A master’s degree is strongly preferred.

About Our Benefits:
In addition to a fun and friendly environment, you will also find a competitive salary and benefits package including but not limited to medical, vision, dental, life insurance, flexible spending accounts, a range of voluntary benefits, 401(k) matching plan offering, paid time off, share program opportunities, bonus profit sharing program, tuition assistance, free entry to all of our Merlin attractions which also extends to family and friends, free unlimited usage of the local transit system, and much more. Furthermore you will enjoy continuous support and opportunities to branch out and develop your career within LEGOLAND and Merlin Entertainments plc.

About Us:
LEGOLAND Florida Resort is a 150-acre interactive theme park dedicated to families with children between the ages of 2 and 12. With more than 50 rides, shows, and attractions, and uniquely themed LEGOLAND Water Park, LEGOLAND Hotel, and LEGOLAND Beach Resort inspired by the LEGO and DUPLO brands, LEGOLAND is geared towards family fun!

LEGOLAND Florida Resort is part of Merlin Entertainments plc. A business built on fun, Merlin is a global leader in location based, family entertainment. As Europe's Number 1 and the world's second-largest visitor attraction operator, Merlin now operates over 100 attractions, 15 hotels, and 6 holiday villages in 24 countries and across 4 continents. Our aim is to deliver unique, memorable, and rewarding experiences to millions of visitors across our growing estate of the best known names in global leisure.

We know this is a great place to work, but don’t just take our word for it…click on ‘apply now’.
Job description:
We are searching for an experienced Head of eCommerce- North America at our LEGOLAND Florida attraction.

Primary Duties and Responsibilities:
We are Merlin Entertainments… The name behind world famous attractions including SEA LIFE, Madame Tussauds, LEGOLAND and LEGOLAND Discovery Centres.

Be a part of the Merlin magic by joining the Merlin Corporate team. We hire and empower smart people who love what they do. Now’s your chance to join us!

We require a dynamic, commercially focused Head of eCommerce – North America to join the Merlin Digital family! This is a new role, based in Orlando, Florida.

Customer engagement is key to our business and this is a pivotal role responsible for driving admissions revenue and secondary spend through the online / e-commerce platform for all North American attractions across all relevant digital formats.

Reporting into the Group ecommerce Director, and partnering key stakeholders in Midway and at the LLPs, you will focus on optimising the customer journey, driving conversion and increasing yield. Working closely with the central strategy and insight team to implement best practice and ensuring that the channel is trading to its optimum level.

You will manage a small team of local digital specialists based at our Midway sites as well as partnering with the digital teams at the LEGOLAND parks and have overall responsibility for budgeting, forecasting and reporting on online KPIs across the region.

Frequent domestic travel to our attractions will be required.

We are looking for the following skills and experience…

A natural self-starter, you’ll have a high level of personal impact, confidence and credibility able to make an impact and drive change through innovation and challenging the existing status quo.

We are seeking a strong communicator with excellent verbal and written skills coupled with expert stakeholder management – able to develop effective partnerships by providing robust direction and influence. With a Bachelor’s or Master’s degree in the field of digital marketing or eCommerce, you’ll have gained key ecommerce experience within a large scale, multi-site organisation.

You must have gained experience in managing a P&L, growing traffic through paid, owned and earned digital media channels, selecting and briefing external agencies as well as developing websites all the way from concept to launch.

You’ll have an excellent track record of developing of SEO techniques – on-page and off-page. Experience with growing traffic through paid, owned and earned digital media channels with knowledge of how to optimise on-site content to maximise conversion from acquisition activity is key.

You’ll be familiar with Google Analytics, content management systems and related tracking technologies with a thorough understanding of the languages, methodologies and techniques used in web development.

Knowledge in optimizing digital acquisition campaigns and CRO techniques for different audiences, channel management strategies in large B2C industries as well as pricing techniques and best practice website merchandising. You will have gained experience in budget management and KPI reporting. Experience with Accesso would be highly beneficial.

With strong personal organisation and time management skills, you’ll be proactive and have the ability to flex and think outside of the box!

Last but not least.. you’ll have a positive attitude and a love for FUN!

The Benefits…
Great people, great perks! Alongside a fun and collaborative environment, with a competitive salary, you can enjoy our amazing benefits package, including a discretionary company bonus and of course a Merlin Magic Pass, which entitles you and your family and friends free admission to all our attractions worldwide.
Job description:
Do you have the Magic in you to create memorable experiences all for the love of fun? Do you wish to cast a spell of laughter and enjoyment to the people around you? Want to join a team that creates smiles and memories globally on a daily basis. Then you have the magic to be Team Merlin at Orlando Cluster Office!

Orlando Cluster Office is looking for an Financial Planning and Analysis Manager to join the team!

About The Role
You will be in the middle of the magic, delivering the analysis and commercial insight of Midway North America's performance to our teams.

In addition, you will coordinating and reviewing Midway North America reporting and taking all business unit input to a full divisional view.

- Plan and coordinate divisional budgets, forecasting, and business plans, encouraging best practices
- Take published accounts and investigate the drivers of performance, using KPIs and other statistical data
- Use financial modelling to suggest and test potential strategies to be used divisionally, or on a project basis
- Manage the divisional budgets, forecasts, and business plans including CAPEX
- Liaises with the Regional Financial Controllers to review accounts and summarize findings
- Ensure that capital applications are completed and authorized before commencement of projects.
- Manage 1 direct report ensuring clear and concise direction
- Responsible for all revenue reporting
- Develop new ways to explain performance
- Coordinates all the Finance Controllers regarding management of budget and reporting processes
- Ensures compliance of Health, Safety & Security within the workplace and in line with the Group Policy (HS001)

About You
- Minimum of 5 years of finance experience, including 2-3 years of supervisory experience.
- Strong computer, analytical, modelling, and IT skills pertaining to finance skills.
- Ability to be creative and see the larger picture of business performance.
- Excellent knowledge of accounting software.
- Proven ability to work on multiple projects simultaneously and multi-task as necessary.
- Excellent management and interpersonal skills
- Possess strong communication skills (both verbal and written).
- Desire to work in fast-paced environments.

Bachelor's degree in Accounting. MBA degree, CPA/CMA or similar certification preferred.

About The Benefits
In return, you will find a competitive salary and benefits package (including a medical, vision, dental, life insurance and 401(k) matching plan offering), share program opportunities, and benefit from free entry to all of our Merlin attractions which also extend to family and friends. In addition, you can expect continued growth of joining an exciting, global organization.

About Us
Merlin Entertainments, plc Merlin Entertainments is a business built on fun. We are the world's second-largest visitor attraction operator. We operate over 100 attractions, eight hotels and three holiday villages in 22 countries across four continents and we run some of the best-known names in global leisure. These include the likes of SEA LIFE, Madame Tussauds, the Dungeons, the Eye brand, and LEGOLAND. Whether you are serving delicious food, working in the office, maintaining the attractions, entertaining guest or operating rides, the objective is to provide a truly memorable experience and a great day out for all members of the family.

We offer flexible opportunities, in a totally unique environment. We know this is a great place to work, but don’t just take our word for it….click on ‘apply now’.
Job location: New York, NY, USA
Job description:
We are LEGOLAND NEW YORK and we are part of the magical Merlin Entertainments!

Something very exciting is underway in Goshen, New York. Due to open in 2020, LEGOLAND Park and Hotel in New York is Merlin’s biggest single investment to date and you could play a crucial part in this amazing project!

We’re now looking for a strategic business partner who has a passion for driving process improvements and financial planning and will lead the way in Making Every $ Count as we bring the world’s ninth LEGOLAND Park to life brick by brick.

About The Role
Has the overall responsibility for the finance, information technology, and logistics division. The Director must secure that all administrative services within the above areas are planned and executed, making sure that the right processes, systems and staff are in place to support LEGOLAND New York.

Finance Division: Manages the financial factory, including all finance and accounting processes/systems, tax functions and cash and treasury functions.

Legal Affairs: Coordinates activities around legal issues whether these are internally or externally related. This includes involvement in all contract negotiations whether these are related to sponsorship, vendors, customers or partners making sure that LEGOLAND reduces its potential risks in these legal matters.

Operational Leadership: Determines the organizational structure, budgeting and staffing requirements for the finance, IT and logistics divisions.

Information Technology Division: In conjunction with Global IT, plans and implements the optimal integrated system platform, making sure that all data processing happens with a minimum number of resources and leads to maximum information delivery for all key decision makers.

Executive Team Leadership: Serves as a member of the executive management team and develops and supports LEGOLAND’s strategic and operating plans.

About You
- Requires at least 8 years of progressive financial management experience. Requires at least five years of senior management experience with significant personal leadership and program management and operations responsibility.
- Requires strong analytical skills, working knowledge of pricing and costing, finance, budgeting, and projections. - Extensive expertise in financial and logistics processes, data processing and management information delivery is required.

Four-year university/Bachelor’s degree in finance or account. MBA is required. CPA is desirable.

About Us
Merlin Entertainments, plc is a business built on fun. We are the world's second-largest visitor attraction operator. We operate over 100 attractions, eight hotels and three-holiday villages in 22 countries across four continents and we run some of the best-known names in global leisure. These include the likes of SEA LIFE, Madame Tussauds, the Dungeons, the Eye brand, and LEGOLAND. Whether you are serving delicious food, working in the office, maintaining the attractions, entertaining guest or operating rides, the objective is to provide a truly memorable experience and a great day out for all members of the family.
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