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65 jobs found

Sport Aberdeen is recruiting with Leisure Opportunities
top job
Up to £40,000 per annum (plus benefits package)
Job location: Aberdeen, UK
Aberdeen
Aberdeen City
United Kingdom
20 Apr 2018
Job description:
Make your mark, make a difference

Sport Aberdeen, the nationally recognised award-winning leisure trust, is looking for two ambitious leisure professionals to make their mark and help take us to the next level.

Do you have strong leadership qualities and thrive on seeing a business succeed?

Sport Aberdeen is going places: investing in its facilities, growing its services and nationwide reputation and expanding its customer base. If you are looking for your next career move in an environment where you will be given the opportunity to shine and to translate your ideas into reality, Sport Aberdeen is the place for you.

You will be taking responsibility for some of the City’s principal sports facilities in a place where success matters. Alongside a robust understanding of the contemporary leisure market, you will have exceptional communication skills and a clear business drive. Performing well in a company with high standards is good fun too.

Become a part of our great team, get in touch.

To obtain a full application pack or to find out more, please submit your name, telephone number, and email address below.

Position available: 2x Full-time, 37 hours per week

Duration: Permanent
Mandarin Oriental London is recruiting with Leisure Opportunities
top job
£23000 - £24000 per annum + commissions
Job location: London, United Kingdom
London
Greater London
United Kingdom
Join the team at the newly unveiled exclusive Spa at Mandarin Oriental, London
05 Feb 2018
Job description:
We are excited to be recruiting a Spa Therapist for the Mandarin Oriental Spa.

The Spa Therapist will be responsible for the following duties:

-The Spa Therapist is responsible for, but not limited to performing as trained all spa treatments to guests in a professional and pleasant fashion.
-Be on time for appointments and thoroughly review appointments after completing each treatment
-Keep work area clean and neat at all times.
-Must follow all Standards and Procedures as taught by legendary trainers or Treatment supervisor/Head Therapist
-To ensure that a high standard of service is maintained throughout the Spa.
-Must be NVQ Level 3 Diploma in Beauty Therapy qualified


We offer our Spa Therapists world class benefits but not limited to:

-Team member discounts on hotel stays and dining across the group
-Highly competitive salary within the luxury London Hotel sector
-Free laundry and complimentary meals whilst on duty
-Colleague recognition and reward programmes
-An exciting range of learning and development programmes
-Opportunities for promotion and transfers across the group
-Colleague Social events and Wellness programmes


About us:

In 2018 Adam D. Tihany will oversee the design of the next-generation Spa at Mandarin Oriental, London, which will be significantly expanded to include a couple's suite and an exclusive Mandarin Oriental Spa Wellness & Beauty concept, offering powerful and effective cosmeceutical and therapeutic treatments for both men and women. The newly unveiled Spa at Mandarin Oriental, London will offer new services, many exclusive to London, inviting guests and members to discover a global well-being approach, encompassing both wellness and beauty.

With the extensive renovation a newly created position has arisen for a Spa Therapist. Reporting directly to the Spa Treatment Manager the ideal candidate will have previous experience in a similar role within the luxury sectors. The successful candidate will have strong organisational abilities, outstanding operational knowledge, an attention to detail as well as a passion for delivering guest service at the highest level.

Are you a Fan?

Your career:

Working at Mandarin Oriental isn't just a job; it provides an opportunity to build a career for life with the potential to travel the world within our unique organization. Our people aim high and we support them all the way by providing career advancement and Learning and Development programmes designed to enable our colleagues to be the best. We do this by developing our Colleagues and encouraging them to take on new challenges, thus allowing us to identify their potential and help them expand their careers as the group's expansion plans take effect over the next few years with many new hotel openings on the horizon.

Eligibility:

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

To apply, please submit a complete CV and covering letter below by clicking 'Apply Now'
RMA is recruiting with Leisure Opportunities
top job
RMA
Competitive Salary & Benefits
Job location: Bramley, Guildford, UK
Bramley, Guildford
Surrey
United Kingdom
RMA are looking to expand their design facility and are looking to employ a senior creative designer / project manager
23 Mar 2018
Only 1 day left to apply!
Job description:
RMA Ltd, an established company specialising in themed attraction and theme park design and build are looking to expand their design facility and are looking to employ a senior creative designer/project manager.

The position will be predominately based at our office in Bramley, Guildford.

Over the years we have worked with a number of leading attractions operators including Peppa Pig World, Cadburys World, Thomas Land and Jorvik Viking Centre

The successful candidate will be self-motivated and able to work closely with the rest of our design and build teams to develop concepts and master plans and onward to produce detailed build drawings and specifications whilst overseeing the construction phase on site.

Our ideal candidate will need to be conversant with AutoCAD 3D, Photoshop and Illustrator and have a good understanding of project costing and budgeting.

Salary will be commensurate with experience and talent, so this opportunity is open to both the experienced and newly qualified.

To apply for this position, please send your CV and covering letter by clicking 'Apply Now' below.
£38,919 - £45,438
Job location: Southwark, UK
Southwark
Greater London
United Kingdom
20 Apr 2018
Job description:
Strategic Development Officer - Contract and Facilities

Southwark is committed to improving the health and well-being of its residents and recognises that a really important part of that is ensuring the highest possible standards of service and innovation at the council’s leisure and sports facilities.

We are looking for someone to make a major contribution to increasing access to sport, physical activity and other forms of active recreation by creating more opportunities for Southwark people to enhance their health and quality of life. Could this be you?

You are someone who will strategically contribute to the development of the programmes, policies and strategies relating to physical activity and health.

You are a person who is highly customer focused who also has the ability to inspire, develop and motivate your team to bring out the best in them.

You will be excellent at establishing and maintaining positive collaborative relationships and experienced in managing a portfolio of contracts.

You will regularly contribute to conceiving and implementing creative and innovative ideas, strategies and initiatives that would make a significant contribution to the Council’s objectives for sport and physical activity in Southwark.

Please click below to Apply Today!

Closing date 8 May 2018.
Interview: Week Commencing 14 May 2018.
Job location: London and South East England, United Kingdom
London
Greater London
United Kingdom
19 Apr 2018
Job description:
Do you want to work for the best training provider in the health and fitness industry?
Are you an inspirational tutor/assessor?
Are you organised, self-motivated and passionate about fitness?

If so, then we have just the job for you!

We’re looking to appoint exercise and fitness tutors/assessors to join our dynamic and busy Training and Development Department. We’ve experienced rapid growth over the past year, so we need to expand our teaching team to meet the demands of our business opportunities.

You'll be responsible for delivering practical courses and assessing learners against Awarding Organisation standards. Course delivery is usually a combination of lecturing and practical teaching with 12-15 adult learners attending each course. We’re looking for a commitment of at least 2 courses/assessments per month which are delivered at weekends (Friday to Sunday). These positions are offered on a zero hours contract basis with a comprehensive internal training programme. You’ll provide exceptional customer service and represent the Company in a professional manner at all times.

Essential requirements:

- Relevant industry qualifications (such as Level 3 Pilates, PT or Exercise Referral)
- A minimum of 2 years’ current instructing experience in the fitness industry
- A teaching qualification (such as PTTLS/AET or equivalent)
- An assessing qualification (A1 or equivalent) or be prepared to achieve this within 6 months of employment
- CIMSPA Practitioner level or Level 3 REPs status

Desirable requirements:

- Working towards an internal quality assurance qualification would be desirable but not essential.

About our Company:

We’re an ISO 9001:2015 standard company and winners of UKactive's Training Provider of the Year Award 2016 and 2017. We’re a member of the Chartered Institute for the Management of Sport and Physical Activity (CIMSPA) and key influencers within the health and fitness industry.  Our constant focus is towards delivering the highest standards of training within the health and fitness industry and #raisingthebar.

Competitive Salary & Benefits
Job location: Manchester, UK
Manchester
Greater Manchester
United Kingdom
18 Apr 2018
Job description:
An experienced Bowling Technician is sought to work within a diverse leisure business working at the busy Flag Ship site Namco Funscape The Trafford Centre

Within the role your responsibilities will include:

- Daily routine maintenance of the GX98 pinsetters
- Training and Development of the current technical team
- Instil and maintain high standards of pinsetter maintenance
- Ensure the pinsetters remain operationally sound especially during peak periods
- Ensuring Health & Safety procedures are adhered to at all times
- Organisation of the workshop area
- Working with a set budget for spares and ordering of replacement parts

Skills:

Previous experience working with GX pinsetters would be advantageous but not essential.

You will be an excellent communicator, having the ability to drive and inspire the technical team to achieve high maintenance standards.

With a ‘hands-on’ approach you will acquaint yourself with all processes within the Bowling operation on site making efficiencies and increasing effectiveness wherever possible.

Operating in the leisure environment the business opens and operates daily 364 days a year with key trading times being evenings, weekends and school holidays. As a result, the role demands flexibility.

Company Profile:

Namco UK Ltd. is part of the Bandai Namco group of companies a listed company that operates across the globe. The main business units of the worldwide group are toy and hobby products, game software and amusement facilities however in the UK Namco UK Ltd operates leased large scale multi leisure facilities and significant revenue share contracts.
£33,065
Job location: London, UK
London
Greater London
United Kingdom
17 Apr 2018
Job description:
An exciting opportunity has arisen for a Retail, Admissions & Membership Manager to deliver a high quality operation at WWT London Wetland Centre. By joining our team you will become part of something amazing and you will be a key contributor to providing our visitors with a warm and genuine welcome and an unforgettable experience. In this way you will make a difference by connecting people and wetlands.

Your responsibilities will include:

- The daily operation of a Retail, Admissions & Membership business
- Delivering excellent standards of customer service
- Leading and inspiring your diverse team of people to perform at their best
- The creative and seasonal merchandising of product ranges
- Driving sales and maximising profit to be invested into our conservation work


You will already be:

- An enthusiastic and highly motivated individual with a flair for presentation and delivering excellent customer service
- Experienced in managing high-quality retail visitor services and visitor centre operation
- A strong leader possessing communication, planning and organisational ability

In return for your hard work and dedication, you’ll enjoy a wide range of benefits including:

- 25 days annual leave plus bank holidays
- Free parking
- Contributory company pension scheme
- Life assurance
- Free entry to all our centres plus many more


The Wildfowl & Wetlands Trust (WWT) is a conservation charity that protects wetlands for wildlife and people. We conserve, restore and create wetlands. We are pioneers in saving wetland wildlife, both in the UK and around the world. At our 10 UK sites around a million visitors, a year engage with wetland nature. We work internationally in key global wetland areas, balancing conservation with sustainable livelihoods and influencing national and international conservation policies.

For more information, and to apply, please click 'Apply Now' below.
£35,780 per annum
Job location: Lancashire, UK
Lancashire
Lancashire
United Kingdom
17 Apr 2018
Job description:
This is a two-year fixed term post (with the prospect of becoming a permanent role at the end of the two year period).

37.5 hours per week to be worked on a rota basis to include weekends and bank holidays, in line with business requirements.

Martin Mere Wetland Centre, in Lancashire is home to one of the UK’s flagship nature reserves. The centre also houses a captive collection of wetland wildlife and provides outdoor activities such as a canoe safari, adventure playgrounds and pond dipping. We are seeking someone to help us offer even more amazing, surprising, inspiring and engaging experiences for over 200,000 visitors every year. 

Are you an outgoing, creative, proactive and organised senior manager with experience of working in a large visitor attraction?  In this exciting position, you’ll be responsible for overseeing marketing, learning, events, retail and admissions teams, including volunteers.  You’ll need excellent leadership qualities, as well as customer service skills, commercial acumen and, ideally, some level of experience in all of the areas you’ll be overseeing. Crucially, you’ll be a brilliant communicator and team player, comfortably working across departments to achieve your goals.

The Wildfowl & Wetlands Trust (WWT) is a conservation charity that protects wetlands for wildlife and people. We conserve, restore and create wetlands. We are pioneers in saving wetland wildlife, both in the UK and around the world. At our 10 UK sites around a million visitors a year engage with wetland nature. We work internationally in key global wetland areas, balancing conservation with sustainable livelihoods and influencing national and international conservation policies.

In return for your hard work and dedication, you’ll enjoy a wide range of benefits including:

- 25 days annual leave plus bank holidays increasing to 30 days after 5 years
- Contributory pension scheme (conditions apply)
- Life assurance
- Free parking
- Childcare voucher scheme


For more information, and to apply please click 'Apply Now' below.
£32,163 + £2,533 pro-rata
Job location: London, UK
London
Greater London
United Kingdom
04 Apr 2018
Only 2 days left to apply!
Job description:
Physical Inactivity Coordinator
Starting with immediate effect or May 2018
Temporary, part-time post to run until July 2019
Tackling physical inactivity in colleges – Project Coordinator


The working hours and days are flexible; however, we expect a commitment of around 0.6 of a full-time post depending on skills and experience. A job share is a possibility. The salary is £32,163 + £2,533 pro-rata which works out as £20,818 gross per annum.

This is a wonderful opportunity for an enthusiastic project manager to join our College. We are looking for someone with a keen interest in the benefits of being physically active and in the wellbeing of our students. The College has undertaken to improve students’ engagement in physical activity because it intrinsically adds to the student experience and because of the developmental, health and wellbeing benefits this can bring. The vacancy has arisen partway through a two-year contract with Sport England as the current postholder is relocating out of London.

We are seeking someone with an infectious enthusiasm for physical activity and for encouraging young people to be active and participate. You will probably be qualified as a coach at L1 or L2 in more than one discipline. You will need excellent communication and people skills, an awareness of how to influence young people and an ability to work with our funders to manage the project. Woodhouse College is a state-funded sixth form college which has approximately 1,400 full-time students, all taking A level courses. Most expect to go to university after they leave. The College benefits from a pleasant campus including a large outdoor 3G football pitch, a Sports Hall and Dance Studio. It is situated in north London.

For more information please click 'Apply Now' below.

The closing date is noon on 23 April 2018.
£38,000 - £45,000
Job location: Bromley, UK
Bromley
Greater London
United Kingdom
09 Apr 2018
Job description:
About us

Mytime Active is an award-winning social enterprise, with aspirations to make sure everybody in the communities we service “Get more out of life”. We have an ambitious strategy underway to transform us from a local authority facilities management company to a leader in community well-being and require the best talent to achieve this. Mytime Active runs lifestyle preventative health services across the UK, whilst our leisure centres in the London Borough of Bromley offer swimming, gym facilities, ten pin bowling and much more. With 16 great courses located in London, the Midlands and the south coast, we are also the second largest pay and play golf operator in the UK.

For more information on Mytime Active please click on: mytimeactive.com

About the role

Are you a creative and entrepreneurial product manager with proven problem solving, facilitation and collaboration skills?

Working with the Head of Product Development, you’ll create and deliver our strategy to:

- Develop new products and programmes
- Refresh our existing products
- Identify future innovations

As well as owning key projects, you’ll support other project managers and project team members to keep within tolerance, budget and time. You’ll network with colleagues to understand our challenges, our customer feedback and any integration challenges we face.

To download a full job description, please click here.

Benefits

In return, you get to work for a great company with like-minded people with a competitive salary and benefits package including:
- Free access to Mytime Active Leisure and Golf for you and one other
- Competitive annual leave package
- Holiday purchase scheme
- 20% off food and beverage at Mytime Active sites and free hot drinks (whilst on duty)
- Stakeholder pension
- Exceptional achievement award scheme
- Employee discount and salary sacrifice scheme; and Childcare vouchers

How to apply

Please apply with a CV and covering letter, stating why your skills and experience make you ideal for this position.

*All offers of employment are conditional upon you signing the contract of employment and the following being secured:
- Satisfactory health clearance
- Two satisfactory references
- Proof of attainment of qualifications
- Evidence of your right to work in the United Kingdom
- Satisfactory Disclosure and Barring Service (DBS) check

Mytime Active reserve the right to remove the advert for this role as required.

*Please note we will consider internal employees that are to be re-deployed providing they meet the criteria.  

Diversity at Mytime Active  

*Mytime Active applies its Equal Opportunities Policy at all stages of recruitment and selection. Shortlisting, interviewing and selection is carried out without regard to gender, sexual orientation, marital status, colour, race, nationality, ethnic or national origins, religion or belief, age or trade union membership. Those with disabilities meeting the minimum requirements for the post will be shortlisted and reasonable adjustments will be made to ensure they are not disadvantaged during the interview process.  

DUE TO A HIGH VOLUME OF APPLICATIONS IF YOU HAVE NOT HEARD BACK FROM US BY 05.05.2018 ASSUME YOU HAVE NOT BEEN SUCCESSFUL IN YOUR APPLICATION.
Competitive Salary & Benefits
Job location: London, UK
London
Greater London
United Kingdom
04 Apr 2018
Job description:
Active Newham is a Charitable Trust which delivers leisure, community and health services in partnership with the London Borough of Newham.

The Sports & Physical Activity Team delivers a wide range of exciting projects targeted towards young people, families and hard to reach groups across the borough.

We are looking for an experienced Manager to oversee the delivery of these projects, source funding to deliver new engagement projects and maximise on the commercial opportunities to provide corporate engagement services to an increasing number of business within the borough.

The successful candidate will be successful in programme delivery with a proven track record in securing and delivering funded projects.

You will have the ability to effectively manage staff and build positive relationships with stakeholders to enhance the organisation's reputation across East London.

Budget management and experience in generating income through commercially focussed projects is essential.

Past experience in monitoring and evaluating projects and reporting on key performance indicators is desirable.

For further information on the role please read the full Job Description here.

To apply, please submit your CV detailing relevant experience and a two-page covering letter stating suitability for the role, setting out how you meet the requirements of the role.

Closing Date: 5pm, Friday 27th April 2018

Interviews will be the week commencing 7th May 2018
Design for Leisure Ltd is recruiting with Leisure Opportunities
star job
c £40,000
Job location: North London, United Kingdom
London
Greater London
United Kingdom
21 Feb 2018
Job description:
Design for Leisure are a specialist spa design and consultancy company who create some of the most exciting hydrothermal bathing experiences in the world. 

Mainly working in the 5 star luxury sector, our state-of-the-art projects are installed in spas, hotels and wellness resorts across the globe. They are specified using high-end materials and equipment appropriate for the most luxurious of builds.

We’re currently working on more than 40 projects, offering clients a highly specialised, technical spa and pool design service.

We support the project teams with detailed technical drawings and specifications for wet spa areas and pools of all types.

With such a variety of work we’re expanding our London-based design team and are now looking to recruit a technically capable designer, quite possibly with industry experience, to provide MEP support on our design, and in some cases installation, projects.

Working from existing schematic designs, you’ll develop detailed service drawings and specifications based on best practice to ensure the optimum solution is developed.

No two projects are ever the same, so you’ll be facing new challenges and working with new disciplines all the time.

We work in a highly collaborative way, so strong team-working skills are vital, as is the ability to take the lead on technical issues with clients and project managers.

Our projects are all over the world, so the ability to work with and understand different national standards and codes is essential, as is the ability to work with both metric and imperial weights and measures.

There will be occasional international travel for project meetings and visits to some key manufacturers in Germany as part of your induction into the company.

You must have:

- A successful track record of working in building services
- Quantifiable experience of mechanical, electrical and plumbing (MEP) service design and drawing and/or a background designing within the swimming pool industry
- Excellent working knowledge of Microsoft Office Suite, AutoDESK AutoCAD, Photoshop, Adobe - Acrobat and SketchUp
- Experience of working in project management and work effectively in a team-working environment

Ideally you’ll also have:

- Experience of designing pools and of specifying pool filtration systems
- Experience of working in the spa/wellness sector
- The ability to undertake general CAD work
- An understanding of SolidWorks, Revit and Vectorworks

To find our more about Design for Leisure, visit our website: www.designforleisure.com or download a copy of our company profile.

For a confidential discussion and to find out more about this exciting opportunity, please call our retained advisor Michael Emmerson on 07796 066158 or email your CV with a covering note to:

MichaelEmmerson@HR-Support.org.uk
University College School is recruiting with Leisure Opportunities
star job
£35,000 per annum
Job location: Hampstead, London, UK
Hampstead, London
Greater London
United Kingdom
11 Apr 2018
Job description:
We are looking for a Membership and Administration Manager to join UCS Active Health and Fitness Club in Hampstead.

The Membership and Administration Manager is responsible for all administrative and managerial support to the Commercial Director in order to assist in the delivery of exceptional standards of service and customer care. This role will be overseeing the Front of House team and will be responsible for all the training and development that the team will receive. The role will also look after the maintenance of the administration software used to record all membership subscriptions. The role will act as an initial point of contact so the applicant should be professional, and of smart appearance, and possess exceptional customer service skills.

University College School (UCS) is one of the top independent schools in the UK. Operating as three linked schools at separate sites in Hampstead, it educates 1100 students from age 3 to 18. The main aims of the school are the pursuit of academic excellence with a strong ethos of independent thought and individual judgment.

The School has improved revenue generation from spare capacity through the auspices of a wholly owned not-for-profit trading subsidiary company, UCS Facilities. Trading activities are overseen by the UCS Enterprise Office which manages the operation of a health and fitness club (“UCS Active”) a new sports/swimming pool complex and on letting any spare capacity in school buildings and facilities for social and business use.

Closing date: 5pm, Friday 11th May 2018

Interviews will take place in the week commencing 14th May
University of Warwick is recruiting with Leisure Opportunities
star job
£29,799-£38,833 per annum
Job location: Warwick, UK
Warwick
Warwickshire
United Kingdom
09 Apr 2018
Only 3 days left to apply!
Job description:
The University of Warwick is one of the leading Universities in the country, consistently in the top 10 of UK league tables and rapidly climbing the international rankings of world-class universities, recently moving into the top 50 worldwide.

The University is currently investing over £45 million in new sport facilities to include a Sport and Wellness Hub which is due to open in spring 2019. As part of this investment the University also has a vision of becoming “the most physically active campus community in the UK by 2020”. As part of this vision Warwick Sport is now looking to appoint an Operations Manager.

The new Sports and Wellness Hub will offer the following facilities:

• 12 Court Sports Hall
• 12 lane Swimming Pool
• Gym with 200+ activity stations, the largest space in the Higher Education Sector
• Flexible Studio Spaces
• Climbing and Bouldering Walls
• Squash Courts
• 5-a-side Football pitches

This is a fantastic opportunity and as an experienced Operations Manager you will play a critical part in the set-up and development of a brand new Sports and Wellness Hub, whilst enhancing the current Sports Centre offer at Warwick Sport.

Interview date: 10 May 2018
The Gym Group is recruiting with Leisure Opportunities
star job
£Competitive + Significant bonus
Job location: Burnley and Reading, United Kingdom
London
Greater London
United Kingdom
03 Jan 2017
Job description:
The Gym Group is seeking to recruit exceptional General Managers to lead its revolutionary gym membership concept nationwide. Our current GM vacancies are listed in the locations section below.

The Gym Group is a leading UK provider of high-quality low-cost gyms. Founded in 2007, and opening its first gym in Hounslow, the business now operates over 120 gyms across the UK, with a pipeline to open 15 - 20 more this year.

Our vision is to provide affordable access to exercise facilities and expert help to every person who wants to improve their wellbeing, whatever their starting point, whatever their destination.

The Gym’s unique 24/7, no contract, low-price offer is a compelling proposition that is transforming the UK health and fitness sector. Memberships start from just £10.99 a month and provides unlimited access to loads of the most up-to-date resistance and cardiovascular gym equipment, along with some of the most highly trained, qualified and friendly staff in the industry.

The Gym Group plc is the only publically listed UK health and fitness operator, having been admitted to the main market of the London Stock Exchange in November 2015.

The business is the only operator in the fitness sector to gain the gold-standard Investors in People accreditation, has been ranked three years running in the Sunday Times Fast Track 100 and has achieved the Outstanding award from the prestigious The Sunday Times 100 Best Small Companies to Work For list.

General Manager
This role requires an extraordinary manager with proven entrepreneurial flair and commercial ability, as well as the skill, energy and determination to drive and grow the business. We're looking for a manager who enjoys having the freedom to take charge of all aspects of an operation. Instead of having a huge central operation, we prefer to empower our managers to manage the business.

The role
- To oversee the launch of a brand new facility
- To drive and deliver the commercial performance of the business.
- To drive and deliver the operational excellence of the gym
- To drive and deliver the marketing activity for the club with a significant annual marketing budget
- To recruit, train and develop their own team and for managing them to success


The candidate
- Must have a proven and successful track record of management experience within a leisure related industry, preferably within the health and fitness sector
- Must be passionate about customer service and be entrepreneurial in the way they manage
- Must have a proven track record in driving sales and coordinating local marketing activity as well as of recruiting and managing a successful team
- Ideally will have experience as a General Manager overseeing all business areas within a leisure facility or have substantial experience as a Fitness Manager or other similar operational function
- Ideally will be REPS level 2 or higher qualified or be prepared to qualify

This is an extremely varied role that offers an excellent opportunity to develop with an exciting and growing business. It is a hands on leadership role, so you will need to be outgoing and ready to get involved in every aspect of running the gym.

As the fastest growing low-cost gym operator we can offer promotion opportunities as we expand. We'll reward you in line with your performance and also offer a competitive benefits package including 25 days holiday plus bank holidays, pension scheme, share-matching scheme, childcare vouchers, free membership for a friend and an employee assistance programme.

If you see yourself as an industry-leader of the future, please apply in confidence by submitting your CV and a covering letter with details of your current salary package.
£35,000 to £40,000pa, depending on qualifications and experience
Job location: Falkland Islands
Falkland Islands
London
United Kingdom
28 Mar 2018
Job description:
LOOKING FOR A NEW ADVENTURE? WE HAVE THE JOB FOR YOU!

The Falkland Islands are set in a unique and dramatically beautiful environment in the South Atlantic Ocean. A rich variety of wildlife, spectacular scenery, negligible pollution, low crime rate, no long commute and a vibrant social calendar characterise the community.

We are looking for an experienced and dynamic professional who will manage existing facilities while leading and driving improvements in our leisure services provision. At the same time the successful applicant will identify and explore other means to generally increase public participation in sport and physical fitness.

THE PACKAGE:

This is a two year fixed term position initially, with the potential for extension if mutually agreeable.

Additional benefits include: a favourable tax regime, eligibility for a 25% (taxable) gratuity upon satisfactory completion of the contract, a relocation grant and flight package for the successful applicant and any qualifying dependants.

THE PERSON:

The successful applicant will have excellent leadership and influencing skills and the ability to support, engage and motivate people at all levels. You will be passionate about the sports and leisure sector and have 5 years relevant work experience in a leisure or similar setting, including at least 3 years management or supervisory experience In addition, you will have experience in leading change.

To apply for this role, please download the application pack here and then attach completed form below along with your personal contact details.

For full details, download the Candidate Brief here.
£18,000 - £22,000 plus Commission and Bonus
Job location: Various, United Kingdom
Various
United Kingdom
07 Oct 2013
Job description:
The role of Sales Manager is to hit club sales targets. The Sales Manager will work closely with the General Manager and Regional Business Manager to achieve the membership target. The right Sales Manager is pivotal to hitting our sales target.

You will be responsible for lead generation, referrals and high volume sales, design and execution of marketing planners, recruiting sales staff with the right strengths and motivations to work in sales, training sales staff, whilst taking accountability for the sales team achieving its sales.

If you want to change people’s lives, then this role maybe for you. We are continuously on the lookout for confident, outgoing, customer focused Sales Managers to join our team.

It’s not just another Sales Manager job working for Xercise4less. Can you answer yes to the below?

Do you want to work for a unique brand?
Do you want to be part of Britain’s fastest growing private companies? Xercise4Less is 17 out of 100 [The Sunday Times, December 2015].
Are you motivated?
Are you committed?
Do you want to have fun at work?

Then this role may be for you.

Who we're looking for
You are likely to have worked in a fast paced retail / sales environment, ideally in the leisure sector, where lead generation, referrals and high volume sales are pivotal to hitting sales target. You will also need experience of successfully running a sales team, recruitment, training sales staff and experience in hitting targets. Either way, you will need to have impeccable leadership skills and be unflappable under pressure, given the fast paced nature of the role.

What's on offer?
Competitive Salary
Voluntary Benefits i.e. free mobile phone insurance and break down cover.
Access to discounts at hundreds of global brands through Perkbox.
Free Gym Membership
Free Car Parking

.

YOUR APPLICATION WILL ONLY BE CONSIDERED IF YOU CLEARLY NOTE YOUR PREFERRED LOCATION IN YOUR COVER LETTER



Glasgow , Wolverhampton, Smethwick.



£25,000 with OTE of £30,000
Job location: Horwich, United Kingdom
Horwich, Bolton
Greater Manchester
United Kingdom
20 Apr 2018
Job description:
Would you like to build a business, make a difference to the lives of people and build a career in management?

At the énergie group you can do all of these things. We put club managers at the very centre of the group’s success. Highly trained and well-rewarded, our club managers create a club atmosphere that WOW’s its members. Our ‘Clubs of the Future’ are clubs where everyone can belong. Our fitness programmes are exceptional and our club staffing structure is unique. We need aspiring managers that can fill our clubs with energised, motivated and achieving members. As a Club Manager you will:

- Deliver an énergie experience that will wow all our members
- Build a team that out-performs all others in the fitness sector
- Drive new member sales and hit monthly targets
- Retaining current members through exceptional customer service
- Control all areas of the P & L
- Partner with a franchisee who is investing in the business
- Manage a club operation that generates exceptional customer and staff retention and a great return on investment
- Seek out talent and promote it within and outside the club
- Advance your long-term career with the fastest growing budget franchise group in the sector

What can you expect?

At énergie you can expect to feel part of a team that will provide:

- Competitive salary and commission
- Career advancement
- Variety!
- Exceptional job satisfaction
Competitive Salary & Benefits
Job location: Cheadle, UK
Cheadle
Greater Manchester
United Kingdom
16 Apr 2018
Job description:
Sales Manager

énergie is the fastest growing fitness club franchise business in the UK and the undisputed market leader in the area of fitness and wellness franchising. We are looking for a Sales Manager to drive the sales process and embed a sales culture within the team.

JOB PURPOSE

To manage the day to day sales using marketing tools, daily outreach, club systems and resources to generate new memberships and leads.Conduct Sales tours in order to promote and sell club memberships. Marketing the club both internally and externally, developing relationships within the local business and residential community. Managing the sales process through KPI’s. Supporting the club team in retaining members. Planning sales & marketing activities and to be proactive in generating leads using data collection activities.Managing and mentoring the team. To be a Duty Manager and ensure the clubs standards and processes are followed during your shifts. Support the Club manager in all areas of the clubs operations and sales. Earn Bonus and have fun!

KNOWLEDGE, SKILLS and EXPERIENCE

- Must have experience/knowledge of previous sales environment.
- Knowledge and experience of the Membership Sales Process.
- Demonstrate strong leadership qualities.
- Effective communication.
- Team leadership skills, motivated, professional, enthusiastic and friendly.


If you want to work in a fun and rewarding environment, where you will be working closely with the club manager and given the freedom and opportunity to succeed, then we look forward to receiving your application.

Job Type: Full-time
Planning Solutions Limited is recruiting with Leisure Opportunities
star job
up to £35,000 per annum depending on experience
Job location: Spalding (Relocation Packages Available), United Kingdom
Spalding
Lincolnshire
United Kingdom
05 Apr 2018
Job description:
Unique Adventure Land Attraction

We are seeking to recruit a dynamic General Manager to manage this new unique leisure attraction and lead our team in this exciting venture in Spalding, Lincolnshire.

Set in the heart of a busy shopping centre, this is a new exciting leisure experience and American style diner and party rooms.

Previous experience of working in a family-friendly leisure environment would be an advantage.

If you are a motivated individual and can drive the commercial success of the attraction and exceed customer service expectations and have an eye for detail, this may just be the opportunity you are looking for.

The attraction is set to open in early summer and we are looking to have the General Manager in place to play a key role in the recruitment selection and business startup.

This role offers a competitive salary and benefits package, with relocation packages available for the right candidate.

A full job description is available by clicking here.

If you have the ambition, skills and experience for this role, please send your cv and covering letter to Chris Sturdy, Regional Manager by clicking Apply Now below.
Titanic Belfast is recruiting with Leisure Opportunities
star job
Competitive Salary & Benefits
Job location: Belfast, UK
Belfast
Belfast
United Kingdom
09 Apr 2018
Job description:
Background

TBL International is an umbrella organisation that operates attractions and venues across the tourism, business and leisure sectors. Its flagship venue Titanic Belfast, located on the exact spot where the RMS Titanic was built and launched in Belfast, Northern Ireland, has welcomed approx. 4.5 million visitors since opening in 2012 and was crowned the World’s Leading Tourist Attraction in 2016. Encompassing a nine-gallery interpretative visitor experience, dedicated conference and banqueting facilities, an exhibition gallery, education facilities, retail outlets and three dedicated themed eateries, Titanic Belfast has transformed the tourism landscape in Northern Ireland.

TBL International’s portfolio of venues also includes SS Nomadic, the last remaining White Star Line vessel in the world which operates as a unique heritage event space and visitor attraction, as well as the Titanic Exhibition Centre, a 6,000 square metre space for exhibitions, sporting events and large-scale banquets. All three venues are located in Belfast’s Titanic Quarter, a thriving part of the city full of industrial and maritime heritage.

Role Description

Role: Director of Operations
Responsible to: The Chief Executive
Role Purpose:

The Director of Operations, part of the TBL International Directorate Team, has responsibility for the smooth and profitable operations of Titanic Belfast, SS Nomadic and the Titanic Exhibition Centre (TEC). As well as the development and mobilisation of any new ventures that TBL enter into.

As part of the senior leadership team you will lead the Operations and Fulfilment Department, you will drive standards whilst challenging operating costs and ensuring all teams deliver best value. You will also have direct responsibility for the following core departments within the organisation: Venue Management, including Facilities and IT, Visitor Attraction and Hospitality.

Main Job Tasks and Responsibilities

Core Responsibilities:

- Direct Management responsibility for the following sections: Visitor Attraction, Facilities Management (through the TB Venue Manager), IT, Hospitality, TEC (through the Venue Manager).
- Work alongside the Divisional CEO and the Divisional Director of Finance and Sales as part of the Directorate Team, in a collaborative manner, ensuring effective flow of information that will inform strategic planning.
- In conjunction with the Operation and Fulfilment Senior Executive Team (SET), to develop and deliver an annual operations plan and budget for Titanic Belfast, Nomadic and TEC.
- To drive departments to meet secondary spend, Key Performance Indicators (KPI), and Mystery Visit targets while controlling labour costs, costs of sale, and other expenses. Assist with the implementation of cost control measures in all commercial spend areas, to ensure the maximisation of profit at all times.
- To set and monitor service standards across all areas of operations.
- To work with the facilities department in the planning and implementation of a building system and fabric life cycle replacement programme.
- Overall responsibility for the development and maintenance of the organisation’s Customer Service Strategy to include – Customer Charter, Complaints procedure, Customer Service Training, Ensuring that the core products meet the 5-star standards set out in the strategic plan.
- Lead officer in regards to the organisations strategies for Health and Safety, Security, Risk Management, emergency and incident handling.
- Responsible for supporting members of SET and the Venue Manager in ensuring legislative compliance across the organisation.
- Responsible for ensuring Business Continuity and disaster recovery plans are developed and reviewed in line with up to date industry information, intelligence and best practice.
- Responsible for leading new business set-up and organisational integration in relation to operations and fulfilment.
- Developing and reviewing Disability Access Strategies in line with industry best practice.
- Responsible for contract management and best value across all venues – Cleaning, Security in conjunction with the site venue managers.
- Work alongside the Divisional Director of Finance and Sales in the areas of IT, system development and management across the organisations.
- Maintaining an awareness of external factors which impact the business.
- To collaborate with internal stakeholders to create, develop and implement ideas, events and initiatives to drive revenue growth.
- To conduct staff performance review meeting and identify training needs.
- To maintain the company time and attendance system for your department.

Core Directorate Responsibilities

- Responsible for setting the strategic direction of the organisation.
- Developing, reviewing and monitoring company policy.
- Responsible for the generation and development of business development opportunities.
- With support from Senior Executive Team, the Directorate Team will approve and oversee the implementation of any necessary capital investment programmes.
- To provide strategic leadership, total business direction and tactical decision making.
- To review business results and monitor KPIs across all areas of the organisation.
- In conjunction with the Senior Executive Team, to be responsible for the development, monitoring and delivery of the Strategic Business and Marketing Plan for all TBL business.
- Monitoring overall expenditure against approved budgets.
- To challenge existing operating models and explore new company policy initiatives.
- To provide gap analysis for all areas of operation.
- To inform the chairman and board when required.
- To manage the relationship with Titanic Foundation Ltd. And Titanic Belfast’s Stakeholders.
- To provide external context within the operating environment.
- The above reflects the main elements associated with this position. It is not intended to be exclusive or exhaustive.

Person Specification

Essential Criteria

All applicants must be able to demonstrate the following, by the closing date:
1. A third level qualification or equivalent
2. Experience of successfully leading an operations / facilities or commercial function within a fast-paced multi-disciplined commercial organisation
3. A proven track record of working collaboratively with senior management in successfully achieving challenging corporate objectives and KPIs
4. A proven track record at senior management level of business planning, setting financial targets and managing associated budgets, with a demonstrable understanding of the commercial realities.

Core Competencies

1. Leadership and Relationship Management
2. Communication and Influencing
3. Strategic Thinking
4. Results Driven
5. Decision Making and Problem Solving

Desirable Criteria

- Knowledge of the Northern Ireland hospitality, exhibition, and leisure and tourism sectors.
- Previous track record of working with Tourism Agencies.
- Proven experience of capital investment programme roll out.

Competitive salary and benefits package. For more information and details on how to make an application please click 'Apply Now'

The deadline for return of completed applications is strictly 9am on Monday 14th May 2018.
First Interviews will be held on Tuesday 22nd May 2018 with any additional interview arrangements to be advised.

TBL International Limited is an Equal Opportunities Employer.
Self-Employed
Job location: Nationwide, United Kingdom
Nationwide
United Kingdom
20 Apr 2018
Job description:
EVERYONE ACTIVE WANTS YOU!

WE ARE RECRUITING

What we can offer you:
* Unlimited earning potential
* Low rental charges and introductory rates
* Single site and multi-site opportunities
* Modern and well-equipped facilities
* A high member to trainer ratio
* Business and marketing support
* Complimentary membership for you and a partner
* Access to CPD courses and training (where available)

About you:
* REPS Level 3 qualified
* Experience in a customer service environment
* An excellent communicator and be able to motivate members to achieve their goals
* Excellent, professional people skills and adaptable to change
* Must be self-driven and competitive

Interested?
We have vacancies at the below locations. To apply please submit your current CV below.

SIGN UP AS A PERSONAL TRAINER TODAY AND RECEIVE YOUR FIRST MONTH RENT FREE
Competitive rate of pay
Job location: Aqua Vale Swimming & Fitness Centre, United Kingdom
Aylesbury
Buckinghamshire
United Kingdom
19 Apr 2018
Job description:
Aqua Vale Swimming & Fitness Centre

Full time - 8 hours Retail Manager and 32 hours Senior Front of House Receptionist

Everyone Active is currently seeking a high calibre positive, supportive, inclusive and progressive individual to lead the Retail offering and support the Front of House team at Aqua Vale Swimming & Fitness Centre. The successful candidate will be commercially driven and have experience in managing a large team.

The successful candidate will be required to:
* Deliver outstanding Front of House customer services consistently and have a desire to exceed company targets
* Be commercially driven and recognise opportunities to grow retail offerings
* Deliver on and overachieve Front of House KPI’s and retail standards and have a proven track record of doing so at their current site
* Support the Front of House Manager to mentor, train and develop colleagues to high standards
* Work on their own initiative and demonstrate excellent time management, as well as efficiently executing directives from the General Manager and Front of House Manager
* Share and promote the Everyone Active vision, values, and beliefs
* Assist the Front of House Manager with the management and leadership of the Front of House team

The successful candidate will need to be self-motivated, focussed and flexible. They will need a strong understanding of Retail Management and a passion for Front of House.

To apply send a CV and covering letter to Hannah Jones by clicking on ‘apply now’.

Voted No 1 Accreditations & Partners

SWIM ENGLAND FACILITY OPERATOR OF THE YEAR

Everyone Active is an equal opportunities employer and an Investors in People organisation, who are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All applicants will be required to undertake checks and references prior to appointment.

Everyone Active manages this facility in partnership with Aylesbury Vale District Council.
Competitive rate of pay
Job location: Cheam Leisure Centre, United Kingdom
Sutton
Greater London
United Kingdom
18 Apr 2018
Job description:
at Cheam Leisure Centre

Everyone Active is a leading leisure management company. We specialise in the development and management of over 150 leisure and cultural facilities across the UK in partnership with 45 local authorities. Key to our growth is growing our team of talented Personal Trainers who will help us in supporting our members to become and stay more active.

As a self-employed Personal Trainer at Everyone Active you will be a key member of a team delivering a first class service to our members and working within a supportive and positive environment where we will help you to develop a successful business.

Qualifications:
You need to be REPs Level 3, with a relevant PT qualification. We also value a passion for getting people more active and keeping them active.

Further information:
There are many reasons to choose Everyone Active as a self-employed Personal Trainer.

You will benefit from:
* Unlimited earning potential
* Low rental charges and introductory rates
* Single site and multi-site opportunities
* Modern and well-equipped facilities
* A high member to trainer ratio
* Business and marketing support
* Complimentary membership for you and a partner
* Access to CPD courses and training (where available)
* Discounts on a range of training courses and PT related products and services

Interested?
Please email a CV and covering letter to Joe Mantell by clicking on ‘apply now’.

Voted No 1 Accreditations & Partners

SWIM ENGLAND FACILITY OPERATOR OF THE YEAR

Everyone Active is an equal opportunities employer and an Investors in People organisation, who are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All applicants will be required to undertake checks and references prior to appointment.

Everyone Active manages this facility in partnership with Sutton Council.
Competitive rate of pay
Job location: at Becontree Heath Leisure Centre, United Kingdom
Dagenham
Greater London
United Kingdom
16 Apr 2018
Job description:
at Becontree Heath Leisure Centre

Everyone Active is currently seeking high calibre positive, supportive, inclusive and progressive individuals. You will also need to embrace our brand mission of 30 minutes of activity 5 times a week.

We are looking for enthusiastic and energetic candidates to work as part of a friendly team to provide a fun, safe and quality experience for all of our customers. Team Leaders receive competitive rates of pay and benefit from free use of the facilities, including free membership for you and your family.

Key results:
* Effectively prioritise tasks and communicate effectively to your team
* Equipment setups, safely and on time
* Ensure you are maintaining company standards at all times
* Have excellent verbal and written communication skills
* Ensure high levels of cleanliness and housekeeping are maintained within the centre
* Lead and develop your team
* Be able to take on a duty manager role when required
* Provide excellent customer service through proven ability to handle complaints and feedback

For more details on the position or to apply, email a current CV to Amar Varsani by clicking on ‘apply now’.

Everyone Active is an equal opportunities employer and an Investors in People organisation, who are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All applicants will be required to undertake checks and references prior to appointment.

Everyone Active manages this facility in partnership with Barking and Dagenham Council.

Voted No 1 Accreditations & Partners

SWIM ENGLAND FACILITY OPERATOR OF THE YEAR
up to £35,000 + c20% bonus
Job location: Burnley, UK
Burnley
Lancashire
United Kingdom
16 Apr 2018
Job description:
The Gym Group is seeking to recruit an exceptional General Manager to lead its revolutionary gym membership concept at the Burnely Gym.

The Gym Group is a leading UK provider of high-quality low-cost gyms. Founded in 2007, and opening its first gym in Hounslow, the business now operates more than 120 gyms across the UK, with a pipeline to open between 15 and 20 more this year.

Our vision is to provide affordable access to exercise facilities and expert help to every person who wants to improve their wellbeing, whatever their starting point, whatever their destination.

The Gym’s unique 24/7, no contract, low-price offer is a compelling proposition that is transforming the UK health and fitness sector. Memberships start from just £15.99 a month and provides unlimited access to loads of the most up-to-date resistance and cardiovascular gym equipment, along with some of the most highly trained, qualified and friendly staff in the industry.

The Gym Group plc is the only publically listed UK health and fitness operator, having been admitted to the main market of the London Stock Exchange in November 2015.

The business is the only operator in the fitness sector to gain the gold-standard Investors in People accreditation, has been ranked three years running in the Sunday Times Fast Track 100 and has achieved the Outstanding award from the prestigious The Sunday Times 100 Best Small Companies to Work For list.

General Manager
This role requires an extraordinary manager with proven entrepreneurial flair and commercial ability, as well as the skill, energy and determination to drive and grow the business. We're looking for a manager who enjoys having the freedom to take charge of all aspects of an operation. Instead of having a huge central operation, we prefer to empower our managers to manage the business.

The role
- To drive and deliver the commercial performance of the business.
- To drive and deliver the operational excellence of the gym
- To drive and deliver the marketing activity for the club with a significant annual marketing budget
- To recruit, train and develop their own team and for managing them to success
- Opportunity to Personal Train for up to 10 hours per week

The candidate
- Must have a proven and successful track record of management experience within a leisure related industry, preferably within the health and fitness sector
- Must be passionate about customer service and be entrepreneurial in the way they manage
- Must have a proven track record in driving sales and coordinating local marketing activity as well as of recruiting and managing a successful team
- Ideally will have experience as a General Manager overseeing all business areas within a leisure facility or have substantial experience as a Fitness Manager or other similar operational function
- Ideally will be REPS level 2 or higher qualified or be prepared to qualify

This is an extremely varied role that offers an excellent opportunity to develop with an exciting and growing business. It is a hands on leadership role, so you will need to be outgoing and ready to get involved in every aspect of running the [soon-to-open] {town] gym.

As the fastest growing low-cost gym operator we can offer promotion opportunities as we expand. We'll reward you in line with your performance and also offer a competitive benefits package including 25 days holiday plus bank holidays, pension scheme, cycle-to-work scheme, childcare vouchers, season-tickets loans, free membership for you and a friend or family member, an employee assistance programme and an employee share matching plan.

If you see yourself as an industry-leader of the future, please apply in confidence by submitting your CV and a covering letter with details of your current salary package.
Competitive rate of pay
Job location: at Westway Sports & Fitness Centre, United Kingdom
London
Greater London
United Kingdom
16 Apr 2018
Job description:
at Westway Sports & Fitness Centre

Everyone Active is currently seeking a high calibre positive, supportive, inclusive and progressive individual. You will also need to embrace our brand mission of 30 minutes of activity 5 times a week.

Your major goal will be to promote the Everyone Active vision, values and beliefs to deliver the fitness strategy and be accountable for the experience the customer receives on every visit to the gym. As part of the role, you will be required to deliver regular Duty Manager shifts. You will have proven experience in managing a large team in a fitness environment, be competent in working with P&L accounts, passionate and enthusiastic about delivering a quality fitness experience.

Key result areas:
* To ensure the operational quality of both environment and the core fitness products
* To deliver the Everyone Active customer experience
* To be an effective and inspiring leader and manager
* To contribute to the sites sales targets
* To achieve Everyone Active fitness business objectives and KPIs including Group Exercise, Small Group Training and PT
* To have a flexible and hands on approach to work. Hours will cover daytime, evening and weekends

If you possess the energy, enthusiasm and passion to make the gym successful, we would love to hear from you.

For more details on the position or to apply please contact Ian Ling by clicking on ‘apply now’.

Closing date: Friday 4th May 2018
Interview date: Tuesday 8th May 2018

Everyone Active is an equal opportunities employer and an Investors in People organisation, who are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All applicants will be required to undertake checks and references prior to appointment.

Voted No 1 Accreditations & Partners

SWIM ENGLAND FACILITY OPERATOR OF THE YEAR
Competitive salary
Job location: at Hemel Hempstead Sports Centre, United Kingdom
Hemel Hempstead
Hertfordshire
United Kingdom
16 Apr 2018
Job description:
at Hemel Hempstead Sports Centre

Everyone Active is currently seeking a high calibre positive, supportive, inclusive and progressive individual. You will also need to embrace our brand mission of 30 minutes of activity 5 times a week.

The successful candidate will:
* Embrace our brand mission of 30 minutes of activity 5 times a week
* Effectively plan and execute the marketing strategy
* Achieve monthly membership and income targets
* Adopt a proactive approach to growing our Everyone Active Online member base
* Have the ability to analyse and evaluate data against key performance indicators
* Be results-driven, with a demonstrable track record in exceeding targets
* Have leadership skills, particularly the ability to motivate and inspire others to ‘raise the bar’
* Be a solutions-focused team player with a ‘can-do’ attitude

For more details or to apply for this position please send your CV to Michele Brown by clicking on ‘apply now’.

Voted No 1 Accreditations & Partners

SWIM ENGLAND FACILITY OPERATOR OF THE YEAR

Everyone Active is an equal opportunities employer and an Investors in People organisation, who are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All applicants will be required to undertake checks and references prior to appointment.

Everyone Active works in partnership with Dacorum Borough Council
Self Employed
Job location: at Sapphire Ice & Leisure, United Kingdom
Romford
Greater London
United Kingdom
16 Apr 2018
Job description:
at Sapphire Ice & Leisure

Everyone Active is a leading leisure management company. We specialise in the development and management of over 150 leisure and cultural facilities across the UK in partnership with 45 local authorities. Key to our growth is growing our team of talented Personal Trainers who will help us in supporting our members to become and stay more active.

As a self-employed Personal Trainer at Everyone Active you will be a key member of a team delivering a first class service to our members and working within a supportive and positive environment where we will help you to develop a successful business.

Qualifications:
You need to be REPs Level 3, with a relevant PT qualification. We also value a passion for getting people more active and keeping them active.

Further information:
There are many reasons to choose Everyone Active as a self-employed Personal Trainer.

You will benefit from:
* Unlimited earning potential
* Low rental charges and introductory rates
* Single site and multi-site opportunities
* Modern and well-equipped facilities
* A high member to trainer ratio
* Business and marketing support
* Complimentary membership for you and a partner
* Access to CPD courses and training (where available)
* Discounts on a range of training courses and PT related products and services

Interested?
For more details on the position or to apply, send a current CV to Sarah Tucker at sarahtucker@everyoneactive.com

Voted No 1 Accreditations & Partners

SWIM ENGLAND FACILITY OPERATOR OF THE YEAR

Everyone Active is an equal opportunities employer and an Investors in People organisation, who are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All applicants will be required to undertake checks and references prior to appointment.

Everyone Active manages this facility in partnership with London Borough of Havering.
Malvern St James School is recruiting with Leisure Opportunities
star job
£15,879 per annum + PT income
Job location: Malvern, Worcestershire, UK
Malvern, Worcestershire
Worcestershire
United Kingdom
04 Apr 2018
Job description:
We are seeking to appoint an inspirational Fitness Instructor/Personal Trainer to assist with the day to day running of the ‘state of the art’ Sports Centre. The successful candidate will be responsible for carrying out gym inductions, teaching classes and personal training for members and MSJ pupils. Applicants must have a passion for Health & Fitness and have a real desire to help others reach their goals and live rewarding healthy lives.

The successful candidate should possess excellent communication and customer service skills with previous experience of working in a fitness team. A National Certificate in Fitness Instruction & Personal Training (REPs Level 3 minimum) is essential.

Malvern St James is a leading boarding and day school for girls aged 4 to 18, which achieves outstanding results within an exceptionally creative, warm and supportive community. We offer:

- the opportunity to work with highly motivated and talented pupils and colleagues
- commitment to professional development
- a convenient location in Malvern, with excellent transport links
- a competitive salary scale

Closing date: 25 April 2018
Interviews: From 30 April 2018

Application forms and further details may be obtained by clicking 'Apply Now' below.

Malvern St James is committed to safeguarding and promoting the welfare of children; applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure Barring Service clearance at enhanced level.
Burnley Leisure is recruiting with Leisure Opportunities
star job
£30,153 to £32,486 (pay award pending)
Job location: Burnley, UK
Burnley
Lancashire
United Kingdom
10 Apr 2018
Job description:
Burnley Leisure is a charitable trust delivering cultural, sport, physical activity and health facilities and services across Burnley and East Lancashire. The company operates St. Peter’s Leisure Centre, Padiham Leisure Centre, Mechanics Theatre, Prairie Sports Village and Towneley Golf Complex; as well as development teams in the arts, sport and play and through an East Lancashire wide health programme ‘Up and Active’.

We have an exciting opportunity to become a key member of the management team with the intention of providing and efficient and effective service within our facilities. You will be responsible for day to day operations and commercial development of our facilities with a key focus and responsibility for health and fitness, wellness and membership sales.

We are looking for an exceptional leader who can drive business and motivate the teams you manage. You will be expected to work on your own initiative, generating new ideas and concepts of the business. You must be passionate about our business and delivery of excellence in our facilities.

Our offer is a competitive salary, pension scheme (significant employer contribution), up to 25 days holiday per annum (plus bank holidays and local days), Free Gym membership and other discounts.

For more information on this role and to complete an application pack, please click 'Apply Now' below.

Closing date: Friday 4th May 2018
Interview date: Wednesday 6th June 2018
Competitive salary + PRP
Job location: at Studley Leisure Centre, United Kingdom
Studley
Warwickshire
United Kingdom
13 Apr 2018
Only 1 day left to apply!
Job description:
at Studley Leisure Centre

Everyone Active require a highly motivated and experienced Manager to drive all aspects of swimming within Studley Leisure Centre.

You will be accountable for the delivery, development and commercial growth of swimming within Studley. We have high expectations for this position with currently over 700 children and adults learning to swim with us each week and looking to grow this substantially going forward.

We would like to hear from you if you have:
* Management Experience
* Excellent Leadership skills
* Ability to communicate at all levels
* Results driven
* Desire to achieve and surpass expectations
* Good knowledge of the Swim England structure and relevant qualifications

For more details on the position or apply, email a current CV and covering letter to Joe Harper by clicking on ‘apply now’.

Everyone Active is an equal opportunities employer and an Investors in People organisation, who are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All applicants will be required to undertake checks and references prior to appointment.

Everyone Active manages this facility in partnership with Stratford On Avon District Council

Voted No 1 Accreditations & Partners

SWIM ENGLAND FACILITY OPERATOR OF THE YEAR
Competitive
Job location: at Spelthorne Leisure Centre, United Kingdom
Staines-upon-Thames
Surrey
United Kingdom
12 Apr 2018
Job description:
at Spelthorne Leisure Centre

Everyone Active is currently seeking a high calibre positive, supportive, inclusive and progressive individual. You will also need to embrace our brand mission of 30 minutes of activity 5 times a week.

Your major goal will be to promote the Everyone Active vision, values and beliefs to deliver the fitness strategy and be accountable for the experience the customer receives on every visit to the gym. You will have proven experience in managing a large team in a fitness environment, be competent in working with P&L accounts, passionate and enthusiastic about delivering a quality fitness experience.

Key result areas:
* To ensure the operational quality of both environment and the core fitness products
* To deliver the Everyone Active customer experience
* To be an effective and inspiring leader and manager
* To contribute to the sites sales targets
* To achieve Everyone Active fitness business objectives and KPIs including Group Exercise, Small Group Training and PT
* To have a flexible and hands on approach to work. Hours will cover daytime, evening and weekends

If you possess the energy, enthusiasm and passion to make the gym successful, we would love to hear from you.

For more details on the position or to apply please contact Luke Sweeney by clicking on ‘apply now’.

Everyone Active is an equal opportunities employer and an Investors in People organisation, who are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All applicants will be required to undertake checks and references prior to appointment.

Everyone Active manages this facility in partnership with Spelthorne Council.

Voted No 1 Accreditations & Partners

SWIM ENGLAND FACILITY OPERATOR OF THE YEAR
Competitive
Job location: Chessington, UK
Chessington
Greater London
United Kingdom
12 Apr 2018
Job description:
We are Merlin Entertainments… The name behind world famous attractions including LEGOLAND, SEA LIFE, Alton Towers Resort and Thorpe Park.

Be a part of the Merlin magic by joining the Merlin Corporate team. We hire and empower smart people who love what they do. Now’s your chance to join us!

We require a Technical Lead to join the Merlin Digital – F21 Programme team. This role will be based primarily within the Surrey / Hampshire area. This is an excellent opportunity to work in an exciting and thrilling environment.

Reporting into the Global Finance Transformation Manager and liaising closely with the Group Programme Director, the Technical Lead will be responsible for delivering the Finance21 integration solution which will be key in optimising new global finance processes supported by quality data. This role will drive the technology initiative for integration through assisting stakeholders in defining needs and opportunities.

Serving as Project Manager for the Digital work stream, you will work in partnership with business and IT disciplines to lead the project from initiation through to implementation and rollout, overseeing strategy, structure, budget, and schedule and staffing requirements; whilst ensuring the work stream is completed in accordance with PMO and technical governance needed relevant to Merlin guidelines.

We are looking for the following skills and experience…
* You will have gained extensive experience of SOA/EAI/Middleware architecture, design and implementation. In addition, MuleSoft full life cycle implementation experience from requirements gathering/analysis to Go-Live and Post production support would be highly beneficial.
* With key project management / project execution experience, you will have a strong track record of managing teams in driving complex integration projects.
* Finance ERP knowledge, preferably NetSuite or similar is also key.
* You will be a motivated, results driven problem solver who works well in team environment.
* Demonstrating good presentation and communication skills, you will have the ability to work cross - functionally with international teams and management on all levels.
* Experience in Stakeholder Management is key.
* Regular travel to London and our other business sites will also be required.

The Benefits…
We’re growing fast and alongside a fun and friendly environment, we offer a fabulous package and amazing prospects – ideal if you’re already fantastic and can quickly become even better (our magic can help here). Benefits include Pension, Life Assurance, 25 days’ holiday and, of course, a Merlin Magic Pass which gives you and your friends and family free admission to all of our attractions worldwide, as well as 25% discount in our retail shops and restaurants and 40% discount on LEGO.
Competitive
Job location: THORPE PARK Resort, United Kingdom
Chertsey
Surrey
United Kingdom
12 Apr 2018
Only 1 day left to apply!
Job description:
We are THORPE PARK Resort and we are recruiting for a Head of Park Excellence!

We are currently recruiting for a Head of Park Excellence! Reporting into our Divisional Director, you will ensure the highest levels of customer service are delivered at all times. You'll lead, coach, influence and support the whole Resort; embodying our Guest Obsessed ethos! You will also be responsible for managing the on Park Customer Service team.

As Head of Park Excellence you will have overall accountability for the Park’s Key Performance Indicator’s (KPI) reporting and strategy. You will be responsible for effective development, implementation and measurement of quality initiatives and quality standards across the Park in order to facilitate the maximisation of revenue against enhanced and ever improving visitor experience.

We are looking for the following skills and experience;
- Strong people Manager who is passionate about providing excellent customer service
- Outgoing personality, focused, determined and a hands on leader
- Experience of high volume visitor attractions Management, with exposure to Senior Leadership
- Ability to self-manage, use initiative and also able to prioritise tasks at short notice
- Proficient in the use of Excel, Word, PowerPoint and Social Media platforms is essential
- Educated to A level in English and Maths is essential
- Knowledge of Google analytics is desirable
- You will be a driven individual who is able to manage budgets and cost controls

This role is Full Time, Permanent, averaging 40 hours per week and will include weekends and bank holidays as required.

Alongside a competitive annual salary and 33 days holiday, you can look forward to enjoying a great benefits package including a Group Personal Pension Plan, Merlin Magic pass, Employee Assistance Programme, Life Assurance, 25% discount in our retail shops and restaurants, 40% discount online off of LEGO, and much more!
Competitive
Job location: The Orlando Cluster, United States
Orlando, FL, USA
Orange County
United States
12 Apr 2018
Job description:
We are The Orlando Cluster, and we part of the magical Merlin Entertainments!

Do you have the Magic in you to create memorable experiences all for the love of fun? Do you wish to cast a spell of laughter and enjoyment to the people around you? Want to join a team that creates smiles and memories globally on a daily basis? Then you have the magic to be Team Merlin at SEA LIFE Orlando, Madame Tussuads Orlando, and The Orlando Eye!

About The Role
As a dynamic and innovative Operations Trainer, you will help to create lifelong memorable experiences in our attractions for our guests. You will work closely with the Operations Management team to create and implement to drive, maintain, and exceed guest experience and Key Performance Indicators (KPI) targets for the attraction.

Responsibilities:
* Lead the Operations team in its goal of delivering unique, memorable, and rewarding experiences to all our guests.
* Leads by example. Coaches and motivates staff to provide best possible guest experience, to maximize sales opportunities and to ensure secondary spend targets are achieved.
* Recommends short and long term changes through feedback, daily reports and proposals.
* Work with management team to develop a staff incentive schemes to increase individual motivation and promote teamwork.
* Monitor performance in achieving Key Performance Indicators (KPI’s) and Mystery Visit targets.
* Assist with the hiring, training, scheduling, and supervising of team members. Ensuring all team members are trained in resolving guest concerns, upselling, and providing accurate attraction information.
* Adopts an enthusiastic, assertive and passionate approach to guest service, and demonstrates the Merlin Values at every opportunity.
* Ensure all public areas have well stocked displays and point of sale, ready for the attraction opening and that the areas are maintained and kept in a clean and tidy manner throughout the day.
* Responsibility to ensure compliance of Health, Safety & Security within the workplace and in line with the Group Policy (HS001).

About You
* Minimum 1-2 years supervisory experience in the service or entertainment industry; including a visitor attraction, theme park, museum, hotel or theater environment
* A natural team leader with a confident, assertive but approachable personality.
* Fun, dynamic, and friendly personality.
* Cash handling experience.
* Excellent communication, listening, and motivational skills.
* Proven ability to work on multiple projects simultaneously and multi-task as necessary.
* Desire to work in fast-paced environments.

Education:
High school diploma or equivalent required. Some college course work preferred.
About The Benefits
* Flexible hours
* 30% discount in the retail store
* Merlin Magic Pass which give you free admission to all Merlin attractions worldwide
* Employee Assistance Program
* Discounts through the Merlin Marketplace Website – on almost anything you buy online
* Discounts through Plum Benefits – on tons of ticketed events
* 30% discount at Skechers.com and Skechers stores
* FUN working environment and much more!

About Us
SEA LIFE is the world’s biggest aquarium. From sharks to sea turtles, and jellyfish to seahorses, SEA LIFE Aquarium showcases over 10,000 sea creatures worldwide.

The Orlando Eye is a 400ft observation wheel, providing unrivalled breath-taking views of Central Florida in all directions within fully enclosed, air-conditioned glass capsules.

Madame Tussauds is the ultimate celebrity fun day out, where else can you get up close and personal with A-List celebrities, sporting legends, political heavyweights and historical icons and relive the lives, events and moments that made the world talk about them.

Merlin Entertainments, plc is a business built on fun. We are the world's second-largest visitor attraction operator. We operate over 100 attractions, eight hotels and three holiday villages in 22 countries across four continents and we run some of the best known names in global leisure. These include the likes of SEA LIFE, Madame Tussauds, the Dungeons, the Eye brand, and LEGOLAND. Whether you are serving delicious food, working in the office, maintaining the attractions, entertaining guest or operating rides, the objective is to provide a truly memorable experience and a great day out for all members of the family.

We offer flexible opportunities, in a totally unique environment. We know this is a great place to work, but don’t just take our word for it. Click on ‘apply now’.
Competitive
Job location: LEGOLAND California Resort One, United States
California, USA
United States
12 Apr 2018
Job description:
Position Summary:
Works under the direction of the Lead Gardener and Irrigation Specialist and is responsible for maintaining landscape and hardscaped areas. All functions are performed in accordance with Landscape department and LEGOLAND policies, practice and procedures. Tasks performed include mowing, edging, pruning, hedging, weed/pest control and minor irrigation repair and monitoring. Operates hand tools and power equipment in a safe, reliable manner. Performs other maintenance functions within the theme park and assists other maintenance MCs as deemed necessary by the Lead Gardener or Landscape Supervisor.

Scope and Responsibilities:
* Uses assigned tools and power equipment in a safe and prescribed manner, avoiding misuse, breakage or loss.
* Reports broken or missing tools to immediate supervisor.
* Loads and Unloads work vehicles.
* Performs prescribed maintenance procedures as directed such as: mowing, edging, pruning, hedging, raking, sweeping, manual weeding and pest control.
* Applies granular chemicals and fertilizers after proper training and under the supervision of the Lead Gardener.
* Completes assigned tasks in a timely manner.
* Keeps tools, machines, and all other company equipment in clean and proper working order.
* Keeps safety as #1 priority.
* Completes daily time and material (T&M) cards prior to leaving property.
* Maintains liaison with fellow maintenance employees and other departments.
* Performs related maintenance work as deemed necessary or required.
* Is attentive to the safety of self, fellow MCs and the public.
* Attends weekly staff meetings.

Background and Experience:
Requires a minimum of one year of experience or equivalent education in the landscape field. Requires some knowledge of common landscape, trees, plants and groundcover; proper horticultural practices and procedures; common irrigation materials and methods. Requires some knowledge of job requirements and the essential tools and equipment required to perform the above responsibilities. Requires the ability to observe and remember details. Ability to understand and follow directions in the English language. Requires the ability to maintain a friendly, polite, service oriented demeanour. Also required to interact with the public and fellow MCs.

Education:
High school graduate or General Education Degree (or equivalent education and experience) is required.

Other Requirements:
* Must be willing to work flexible hours, including evenings and weekends to support park operations.
* Must have valid driver’s license, safe driving record, and be willing to utilize own vehicle for business purposes.
Competitive
Job location: LEGOLAND Florida Resort One, United States
Florida, USA
United States
12 Apr 2018
Job description:
Do you want to work in a fun and energetic environment with the core value of having fun in everything you do? Then apply to work at LEGOLAND Florida Resort! Be a part of building long-term relationships at a world class destination. Here, you will work in an imagination land built for kids to take the lead and geared towards family fun! As the newest player in the theme park capital of the world, LEGOLAND would love to bring in your excitement and energy for becoming number one in the league!

LEGOLAND Florida Resort is looking for a Head of Marketing to join the LEGOLAND Florida Resort Team.

About the Role:
Create and deliver the marketing strategies and tactics to increase awareness and drive business volume, revenue, and brand strength to ensure annual EBITDA targets are met. Oversee advertising and media, event marketing, promotions, consumer insights and digital strategy and execution and relative budgets and policies. Develop and lead a professional, efficient, and effective Marketing team and partner with other teams with a focus on quality of service and the delivery and development of the guest experience.

Main Responsibilities:
- Partner with the guest experience team to ensure that the guest experience is aligned with the core brand experience and guest expectations.
- Adopt an enthusiastic, assertive and passionate approach to guest service, and demonstrate key company values at every opportunity.
- Oversee the delivery of optimized media campaigns across all suitable platforms, and creative copy that successfully communicates our core messages. Measure campaign success and adjust strategy and tactics to increase effectiveness.
- Develop and implement strategic online activities (including digital advertising, CRM, website development, etc.) in line with the resort and parent company’s web and brand strategy. Measure activity success and adjust strategy and tactics to increase effectiveness.
- Oversee all of the resort’s social media presence, including strategy development and execution across all key platforms.
- Develop and maintain effective strategic partnerships and working relationships with partners, staff from the parent company and from other parks, the tour and travel industry, community groups and external resources and agencies.
- Manage the development and execution of key promotions and partnerships, including with multiple strategic partners.
- Advise on new events and attractions through research with guests and analytical insight, and ensure events are marketed properly to deliver an awesome guest experience.
- Monitors competitor programs and practices, industry trends, target audience and guest behaviors, and ensure the resort’s competitive position in the marketplace through optimized pricing, annual pass strategy, and innovative plans, campaigns, and offerings.
- Ensure on-going market research tracking activities are carried out throughout the year, and support the Vice President of Marketing and Sales in product development research and other ad hoc research requirements.
- Oversee the marketing team, leading a professional and efficient team aligned with the corporation’s values, culture, and engagement objectives, through hiring, training and development, performance management and team building.
- In conjunction with Human Resources, ensures a succession management program is in place able to meet the current and future organizational objectives.
- Functions as stakeholder in terms of climate survey results and implements an action plan to improve YOY with monthly reviews.
- Ensure adherence to policies and procedures, effectively managing and documenting employee relation

About You:
- Minimum of 10 years of experience with at least 2 years at management level managing a team across relevant sales and marketing disciplines such as advertising, media, promotions, partnerships, project management, and digital.
- The ability to network and influence across the leisure, tourism and business sectors.
- A passion and drive for sales and marketing with the ability to motivate and engage others to meet or exceed targets.
- Powerful presentation skills and the confidence to represent the business at senior level both internally and externally.
- Commercially astute with strong budget management, forecasting abilities and ROI focused planning abilities.
- Requires demonstrated ability to develop programs to accomplish key revenue objectives.
- Requires strong leadership and strong negotiation skills.
- Requires excellent judgment, the ability to self-initiate and develop, implement, and execute short, medium, and long-term plans.
- Must possess strong analytical and communication skills (both verbal and written).

Education:
Bachelor’s degree in business, marketing, communications and/or advertising preferred.

About the benefits:
In addition to a fun and friendly environment, you will also find a competitive salary and benefits package including but not limited to medical, vision, dental, life insurance, flexible spending accounts, a range of voluntary benefits, 401(k) matching plan offering, paid time off, share program opportunities, bonus profit sharing program, tuition assistance, free entry to all of our Merlin attractions which also extends to family and friends, free unlimited usage of the local transit system, and much more. Furthermore you will enjoy continuous support and opportunities to branch out and develop your career within LEGOLAND and Merlin Entertainments plc.

About us:
LEGOLAND Florida Resort is a 150-acre interactive theme park dedicated to families with children between the ages of 2 and 12. With more than 50 rides, shows, and attractions, and uniquely themed LEGOLAND Water Park, LEGOLAND Hotel, and LEGOLAND Beach Resort inspired by the LEGO and DUPLO brands, LEGOLAND is geared towards family fun!

LEGOLAND Florida Resort is part of Merlin Entertainments plc. A business built on fun, Merlin is a global leader in location-based, family entertainment. As Europe's Number 1 and the world's second-largest visitor attraction operator, Merlin now operates over 100 attractions, 15 hotels, and 6 holiday villages in 24 countries and across 4 continents. Our aim is to deliver unique, memorable, and rewarding experiences to millions of visitors across our growing estate of the best known names in global leisure.

We know this is a great place to work, but don’t just take our word for it. Click on ‘apply now’.
Competitive
Job location: Madame Tussauds Orlando, United States
Orlando, FL, USA
Orange County
United States
12 Apr 2018
Job description:
Build yourself a more exciting future at The Orlando Cluster!

Do you have the Magic in you to create memorable experiences all for the love of fun? Do you wish to cast a spell of laughter and enjoyment to the people around you? Want to join a team that creates smiles and memories globally on a daily basis. Then you have the magic to be a Merlin Guest Experience Manager!

About The Role
Manage a team of fun driven and enthusiastic magic and memorable experience makers. We are now looking for an exceptional Guest Experience Manager to oversee the smooth and safe running of our exciting attraction on a daily basis. The Guest Experience Manager will be the first point of contact for all guest issues. The will help to lead the Operational and Commercial Teams in their goal of delivering unique, memorable , and rewarding experiences to all our guests.

Responsibilities:
* Work closely with the Education Specialist to ensure that new Guest Experience programs are educationally correct and factual.
* Actively monitor and manager KPI scores daily/weekly/monthly/YOY to show improvements, while also driving high scores for each room product score.
* Work with the Displays team to keep tank stock adequate and any new creature learnings.
* Trained to cover all aspects of the Guest Experience operation, while being knowledgeable in all other areas of the business.
* Identifies and executes a strong succession plan for all levels within your remit.
* Creates, defines and leads a consistently positive and enthusiastic approach to all aspects of guest interaction at all times.
* Conducting interviews to select the highest quality new team members.
* Celebrates successes of the Team.
* Supports the Guest Experience Supervisor to facilitate effective visitor flow from beginning of the attraction and understands the visitor journey and expectations.
* Be a “hands on” leader for the Guest Experience department, including regular Duty Management shifts and weekend coverage. The Guest Experience Manager will be expected to be on-site during busy periods to demonstrate effective leadership.
* Responsible for management of Admissions Team, setting objectives, probationary reviews, appraisals and training.
* Support the Guest Experience Supervisor with scheduling of assigned core teams to ensure proper coverage and staff utilization for the delivery of customer service to our guest in each Attraction in line with the labor budget.
* Actively encourage and support new and innovative ideas from all team members on how to improve the business.
* Support the other members of the Leadership team with their departments where necessary.
* Working closely with the Leadership Team to develop a staff incentive scheme to increase individual motivation, commercial spends and promote teamwork.
* Other duties as assigned

About You
* Experience in a Supervisor/Team Leader/Management role.
* Operations Experience
* Experience in dealing with guests in difficult situations.
* Experience of maintaining the highest level of service in high-pressure situations.
* Experience of 1-2 years as a Supervisor preferably experience in either a visitor attraction, theme park, museum, leisure, hotel or theatre environment
* Knowledge of Microsoft Excel, Outlook and Word.
* Excellent communication and motivational skills.

Education:
High School Diploma or GED required. College degree preferred.

About The Benefits
In return you will find a competitive salary and benefits package (including a medical, vision, dental, life insurance and 401(k) matching plan offering), share program opportunities, and benefit from free entry to all of our Merlin attractions which also extend to family and friends. In addition, you can expect continued growth of joining an exciting, global organization.

About Us

Merlin Entertainments, plc Merlin Entertainments is a business built on fun. We are the world's second-largest visitor attraction operator. We operate over 100 attractions, eight hotels and three holiday villages in 22 countries across four continents and we run some of the best known names in global leisure. These include the likes of SEA LIFE, Madame Tussauds, the Dungeons, the Eye brand, and LEGOLAND. Whether you are serving delicious food, working in the office, maintaining the attractions, entertaining guest or operating rides, the objective is to provide a truly memorable experience and a great day out for all members of the family.

We offer flexible opportunities, in a totally unique environment. We know this is a great place to work, but don’t just take our word for it. Click on ‘apply now’.
University College School is recruiting with Leisure Opportunities
star job
£35,000
Job location: Hampstead, London, UK
Hampstead, London
Greater London
United Kingdom
26 Mar 2018
Job description:
We are looking for an Operations Manager to join UCS Active Health and Fitness Club in Hampstead.

The Operations Manager is responsible for the development, coordination and delivery of several key managerial/operational areas of the business with the main aim being that within the context of policy requirements and legal obligations all business expectations are exceeded. The Operations Manager will also show an active commitment to continuous improvement so as to ensure the long-term success of UCS Active.

University College School (UCS) is one of the top independent schools in the UK. Operating as three linked schools at separate sites in Hampstead, it educates 1100 students from age 3 to 18. The main aims of the school are the pursuit of academic excellence with a strong ethos of independent thought and individual judgment. For further information about UCS, refer to our website www.ucs.org.uk

The School has improved revenue generation from spare capacity through the auspices of a wholly owned not-for-profit trading subsidiary company, UCS Facilities. Trading activities are overseen by the UCS Enterprise Office which manages the operation of a health and fitness club (“UCS Active”) a new sports/swimming pool complex and on letting any spare capacity in school buildings and facilities for social and business use. UCS Active wishes to appoint an Operations Manager as a key member of the Enterprise Office. For further information about UCS, refer to our website www.ucsactive.org.uk

Closing date: 5pm, 9th May 2018
Interviews will take place in the week commencing 14th of May

Please apply with CV and covering letter to Jes Rattan.

UCS is committed to the safeguarding and the welfare of children; the successful applicant will be required to undertake an Enhanced Disclosure and Barring Service check.
Competitive
Job location: Madame Tussauds Orlando, United States
Orlando, FL, USA
Orange County
United States
12 Apr 2018
Job description:
SEA LIFE Orlando. Where your career goes swimmingly!

Do you have the Magic in you to create memorable experiences all for the love of fun? Do you wish to cast a spell of laughter and enjoyment to the people around you? Want to join a team that creates smiles and memories globally on a daily basis. Then you have the magic to be Team Merlin at SEA LIFE Orlando at the Orlando Cluster (Madame Tussauds and SEA LIFE)!

About The Role
Manage a team of fun driven and enthusiastic magic and memorable experience makers. We are now looking for an exceptional Guest Experience Manager to oversee the smooth and safe running of our exciting attraction on a daily basis. The Guest Experience Manager will be the first point of contact for all guest issues. The will help to lead the Operational and Commercial Teams in their goal of delivering unique, memorable , and rewarding experiences to all our guests.

Responsibilities:
* Creates, defines and leads a consistently positive and enthusiastic approach to all aspects of guest interaction at all times.
* Takes an active role in devising and implementing Customer Service strategy.
* Ensure that the attraction is presented and maintained to Merlin Entertainments, plc acceptable standards in all areas at all times.
* Monitors standards of service and guest response to overall product, through observations and guest comments.
* Monitors team performance in regards to achieving Key Performance Indicator (KPI) and Mystery Visit targets.
* Recommends short and long term changes through feedback, daily reports and proposals.
* Coaches and motivates staff to provide best possible guest experience, to maximize sales opportunities and to ensure admission and commercial spend targets are achieved.
* Demonstrates strong service and sales approach; leading by example throughout the Attraction to maximize up-sells, product excellence, event delivery, etc.
* Responsibility to ensure compliance of Health, Safety & Security within the workplace and in line with the Group Policy (HS001).
* Perform other duties as assigned.

About You
* Minimum of 2-3 years of service industry experience with 1-2 years of supervisory experience in a visitor attraction, theme park, museum, hotel or theater environment; or equivalent combination of experience and education.
* Experience of maintaining flexibility and the highest level of service in high-pressure and/or stressful situations.
* Proven ability to work on multiple projects simultaneously and multi-task as necessary.
* Extensive knowledge of computer including Microsoft Office - Excel, Outlook and Word.
* Desire to work in fast-paced environments.
* A natural team leader with a confident, assertive but approachable personality.
* Enthusiastic, boundless and infectious energy about the business and the ability to enthuse others.
* Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events.

Education:
High School Diploma or GED required. College degree preferred.

About The Benefits
In return you will find a competitive salary and benefits package (including a medical, vision, dental, life insurance and 401(k) matching plan offering), share program opportunities, and benefit from free entry to all of our Merlin attractions which also extend to family and friends. In addition, you can expect continued growth of joining an exciting, global organization.

About Us
SEA LIFE is the world’s biggest aquarium. From sharks to sea turtles, and jellyfish to seahorses, SEA LIFE Aquarium showcases over 10,000 sea creatures worldwide.

Merlin Entertainments, plc Merlin Entertainments is a business built on fun. We are the world's second-largest visitor attraction operator. We operate over 100 attractions, eight hotels and three holiday villages in 22 countries across four continents and we run some of the best known names in global leisure. These include the likes of SEA LIFE, Madame Tussauds, the Dungeons, the Eye brand, and LEGOLAND. Whether you are serving delicious food, working in the office, maintaining the attractions, entertaining guest or operating rides, the objective is to provide a truly memorable experience and a great day out for all members of the family.

We offer flexible opportunities, in a totally unique environment. We know this is a great place to work, but don’t just take our word for it. Click on ‘apply now’.
Competitive
Job location: LEGOLAND Discovery Centre Columbus, United States
Columbus, OH, USA
Franklin County
United States
12 Apr 2018
Job description:
Build yourself a more exciting future at LEGOLAND Discovery Center Columbus!

Opening in Fall 2018, join the exciting New Openings team as the Operations Manager for the brand new LEGOLAND Discovery Center Columbus.

Do you have the Magic in you to create memorable experiences all for the love of fun? Do you wish to cast a spell of laughter and enjoyment to the people around you? Want to join a team that creates smiles and memories globally on a daily basis? Then you have the magic to be Team Merlin at LEGOLAND Discovery Center Columbus!

Your Magical Role
Lead a team of fun driven and enthusiastic Playmakers! We are now looking for an experienced Operations Manager to ensure the day-to-day smooth and profitable operation of the attraction through a proactive approach to driving sales, guest service, and running quality shifts.

During pre-opening, you will work closely with the New Openings team on operational activities leading up to the successful launch of LEGOLAND Discovery Center Columbus. Post-opening, you will aim for high levels of guest satisfaction by ongoing people management including training and development, operation cost control, and health and safety management.

* Responsible for the management of the attraction and all commercial areas of the business including retail and food and beverage, ensuring the delivery of a seamless visit consistent with corporate brand image
* Meet secondary spend, Key Performance Indicators (KPI), and Mystery Visit targets while controlling labour costs, costs of sale, and other expenses
* Assume responsibilities of the General Manager in their absence, liaising with Senior Management when appropriate
* Responsibility to ensure compliance of Health, Safety & Security within the workplace
* Manages up to 5 direct reports; up to 70 indirect reports

Your Magical Ingredients
* Passionate about LEGO
* Highly self–motivated strong leader with proven success managing operational teams
* Embraces the idea of encouraging and empowering Playmakers to provide inspirational guest experiences
* Minimum of 3-5 years of relevant service industry experience; preferably with strong retail management knowledge
* Extensive knowledge of computer including Microsoft Office - Excel, Outlook and Word

Education:
High School Diploma or GED required. College degree preferred.

About The Benefits
In return you will find a competitive salary and benefits package (including a medical, vision, dental, life insurance and 401(k) matching plan offering), share program opportunities, benefit from free entry to all of our Merlin attractions worldwide - which also extend to family and friends, and much more. In addition, you can expect continued growth of joining an exciting, global organization.

About Us
LEGOLAND Discovery Center is just like jumping into a giant box of LEGO® bricks with an abundance of all things LEGO-tastic! With two exciting LEGO rides, MINILAND featuring the iconic landmarks of the USA, a 4D cinema complete with three films, themed LEGO play and building zones, there are simply more LEGO bricks under one roof than you could ever imagine.

Merlin Entertainments, plc is a business built on fun. We are the world's second-largest visitor attraction operator. We operate over 100 attractions, eight hotels and three holiday villages in 22 countries across four continents and we run some of the best known names in global leisure. These include the likes of SEA LIFE, Madame Tussauds, the Dungeons, the Eye brand, and LEGOLAND. Whether you are serving delicious food, working in the office, maintaining the attractions, entertaining guest or operating rides, the objective is to provide a truly memorable experience and a great day out for all members of the family.

We offer flexible opportunities, in a totally unique environment. We know this is a great place to work, but don’t just take our word for it. Click on ‘apply now’.
Competitive
Job location: LEGOLAND Discovery Center Chicago, United States
Chicago, IL, USA
Cook County
United States
12 Apr 2018
Job description:
Build yourself a more exciting future at LEGOLAND Discovery Center Chicago!

Do you have the Magic in you to create memorable experiences all for the love of fun? Do you wish to cast a spell of laughter and enjoyment to the people around you? Want to join a team that creates smiles and memories globally on a daily basis? Then you have the magic to be Team Merlin at LEGOLAND Discovery Center Chicago!

About The Role
We are now looking for an experienced General Manager with key focus on the strategic and operation leadership of our dynamic attractions. You will be responsible for delivering and continuous development of financial, brand and quality, and customer targets as set out in the overall company vision and strategy. You will also need to lead and develop your team and establish yourself quickly with a high-profile role in local commerce and tourism bodies and the local community for the benefit of the business.

Responsibilities:
* Achieve set visitor numbers and agreed budgeted targets.
* Deliver of annual budgeted EBITDA and profit targets.
* Oversee the management of the attraction and delivery of the highest possible guest experience.
* Work closely with the Operations Manager and the Management team to ensure the highest operation standards and product development.
* In conjunction with the Marketing department, ensure strong and coordinated deliver of national and regional marketing strategies including promotions, trade marketing, and PR.
* Consistent operation of all financial controls achieving minimum standards set by internal auditors.
* Ensure all Capex projects are rationally justified, delivered on time, on budget and to desired specifications.
* Ensure attraction consistently achieves 90% + Satisfied/very satisfied visitor survey results and 90% + Mystery Shopper scores.
* Direct line management of 5+ direct reports; leading teams of 25+.
* Adopts an enthusiastic, assertive and passionate approach to guest service, and demonstrates the Merlin Values at every opportunity.
* Responsibility to ensure compliance of Health, Safety & Security within the workplace and in line with the Group Policy (HS001).

About You
* Minimum 5 years of senior management experience within an operations and/or retail environment; including a visitor attraction, theme park, museum, hotel, theater or entertainment environment.
* Leadership experience within a business of 1 million+ annual revenue and/or 50+ employees.
* Knowledge of financial reporting, budgets, and forecasting.
* Knowledge of marketing, health and safety, and HR preferred.
* Engaging personality. Ability to think strategically and solutions and improvement focused.
* Strong computer skills. Ability to utilize standard software applications to include MS Office suite and advance excel skills a plus.
* Proven ability to work on multiple projects simultaneously and multi-task as necessary.
* Possess strong communication skills (both verbal and written).
* Desire to work in fast-paced environments.
* Must be flexible to work shifts outside normal business hours, may include some weekends, and holidays.

Education:
Bachelor's degree in business, economics, finance, or related field.

About The Benefits
In return you will find a competitive salary and benefits package (including a medical, vision, dental, life insurance and 401(k) matching plan offering), share program opportunities, and benefit from free entry to all of our Merlin attractions which also extend to family and friends. In addition, you can expect continued growth of joining an exciting, global organization.

About Us
LEGOLAND Discovery Center is just like jumping into a giant box of LEGO® bricks with an abundance of all things LEGO-tastic! With two exciting LEGO rides, MINILAND featuring the iconic landmarks of the USA, a 4D cinema complete with three films, themed LEGO play and building zones, there are simply more LEGO bricks under one roof than you could ever imagine.

Merlin Entertainments, plc Merlin Entertainments is a business built on fun. We are the world's second-largest visitor attraction operator. We operate over 100 attractions, eight hotels and three holiday villages in 22 countries across four continents and we run some of the best known names in global leisure. These include the likes of SEA LIFE, Madame Tussauds, the Dungeons, the Eye brand, and LEGOLAND. Whether you are serving delicious food, working in the office, maintaining the attractions, entertaining guest or operating rides, the objective is to provide a truly memorable experience and a great day out for all members of the family.

We offer flexible opportunities, in a totally unique environment. We know this is a great place to work, but don’t just take our word for it. Click on ‘apply now’.
Competitive
Job location: LEGOLAND Discovery Center Michigan, United States
Michigan, USA
United States
12 Apr 2018
Job description:
We are LEGOLAND Discovery Center Michigan & SEA LIFE Michigan Aquarium and we are part of the magical Merlin Entertainments!

Do you have the Magic in you to create memorable experiences all for the love of fun? Do you wish to cast a spell of laughter and enjoyment to the people around you? Want to join a team that creates smiles and memories globally on a daily basis. Then you have the magic to be Team Merlin at LEGOLAND Discovery Center Michigan and SEA LIFE Michigan Aquarium!

About The Role
As an Admissions Team Leader, you will help to create and maintain a positive first point of contact for our guests. Overseeing the Admissions team, your responsibilities will include ensuring smooth and efficient operations, resolving guest concerns, and coaching and training team members on delivering world-class service to our guests.

Responsibilities:
* Lead the Admission team in its goal of delivering unique, memorable, and rewarding experiences to all our guests.
* Fix minor technical problems with the ticketing system, and act as the primary contact for problem reporting with ticketing system supplier(s).
* Hiring, training, scheduling, and supervising of admission team. Making sure that all team members are trained in resolving guest concerns, upselling, and explaining policy regarding ticket prices, discounts, and promotions.
* Actively encourages and supports new and innovative ideas from all team members on how to improve the business through the Spark an Idea initiative.
* Monitor performance in achieving Key Performance Indicators (KPI’s) , Mystery Visit, and secondary spend targets.
* Manage groups and ensure that our extended queue lines are managed in a safe way while still delivering an excellent guest experience.
* Adopts an enthusiastic, assertive and passionate approach to guest service, and demonstrates the Merlin Values at every opportunity.
* Ensure all public areas have well stocked displays and point of sale, ready for the attraction opening and that the areas are maintained and kept in a clean and tidy manner throughout the day.
* Responsibility to ensure compliance of Health, Safety & Security within the workplace and in line with the Group Policy (HS001).

About You
* Minimum 1-2 years supervisory experience in the service or entertainment industry; including a visitor attraction, theme park, museum, hotel or theater environment.
* A natural team leader with a confident, assertive but approachable personality.
* Fun, dynamic, and friendly personality.
* Cash handling experience.
* Excellent communication, listening, and motivational skills.
* Proven ability to work on multiple projects simultaneously and multi-task as necessary.
* Desire to work in fast-paced environments.

Education:
High school diploma or equivalent required. Some college coursework preferred.

About The Benefits
* Flexible hours
* 30% discount in the retail store
* Merlin Magic Pass which give you free admission to all Merlin attractions worldwide
* Discounts through the Merlin Marketplace Website – on almost anything you buy online
* Discounts through Plum Benefits – on tons of ticketed events
* 30% discount at Skechers.com and Skechers stores
* FUN working environment!

About Us
LEGOLAND Discovery Center is just like jumping into a giant box of LEGO® bricks with an abundance of all things LEGO-tastic! With two exciting LEGO rides, MINILAND featuring the iconic landmarks of the USA, a 4D cinema complete with three films, themed LEGO play and building zones, there are simply more LEGO bricks under one roof than you could ever imagine.

SEA LIFE is the world’s biggest aquarium. From sharks to sea turtles, and jellyfish to seahorses, SEA LIFE Aquarium showcases over 10,000 sea creatures worldwide.

Merlin Entertainments, plc Merlin Entertainments is a business built on fun. We are the world's second-largest visitor attraction operator. We operate over 100 attractions, eight hotels and three holiday villages in 22 countries across four continents and we run some of the best known names in global leisure. These include the likes of SEA LIFE, Madame Tussauds, the Dungeons, the Eye brand, and LEGOLAND. Whether you are serving delicious food, working in the office, maintaining the attractions, entertaining guest or operating rides, the objective is to provide a truly memorable experience and a great day out for all members of the family.

We offer flexible opportunities, in a totally unique environment. We know this is a great place to work, but don’t just take our word for it. Click on ‘apply now’.
Competitive
Job location: Madame Tussauds Orlando, United States
Orlando, FL, USA
Orange County
United States
12 Apr 2018
Job description:
SEA LIFE Orlando. Where your career goes swimmingly!

Do you have the Magic in you to create memorable experiences all for the love of fun? Do you wish to cast a spell of laughter and enjoyment to the people around you? Want to join a team that creates smiles and memories globally on a daily basis? Then you have the magic to be Team Merlin at SEA LIFE Orlando!

About The Role
Manage a team of fun driven and enthusiastic magic and memorable experience makers. We are now looking for an exceptional Duty Manager to oversee the smooth and safe running of our exciting attraction on a daily basis. The Duty Manager will help to lead the Operational and Commercial Teams in their goal of delivering unique, memorable , and rewarding experiences to all our guests.

Responsibilities:
* Assumes position of Duty Manager and Site Controller in rotation with Management Team; may also assume position of front line Team Member, Trainer, Team Lead, as needed.
* Ensure the attraction is presented and maintained to Merlin Entertainments, plc acceptable standards in all areas at all times.
* Monitors standards of service and guest response to overall product, through observations and guest comments.
* Monitors team performance in regards to achieving Key Performance Indicator (KPI) and Mystery Visit targets.
* Recommends short and long term changes through feedback, daily reports and proposals.
* Coaches and motivates staff to provide best possible guest experience, to maximize sales opportunities and to ensure admission and commercial spend targets are achieved.
* Demonstrates strong service and sales approach; leading by example throughout the Attraction to maximize up-sells, product excellence, event delivery, etc.
* Responsibility to ensure compliance of Health, Safety & Security within the workplace and in line with the Group Policy (HS001).
* Perform other duties as assigned.

About You
* Minimum of 2-3 years of service industry experience with 1-2 years of supervisory experience in a visitor attraction, theme park, museum, hotel or theater environment; or equivalent combination of experience and education.
* Experience of maintaining flexibility and the highest level of service in high-pressure and/or stressful situations.
* Proven ability to work on multiple projects simultaneously and multi-task as necessary.
* Extensive knowledge of computer including Microsoft Office - Excel, Outlook and Word.
* Desire to work in fast-paced environments.
* Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events.

Education:
High school or GED required. College degree preferred.

About The Benefits
In return you will find a competitive salary and benefits package (including a medical, vision, dental, life insurance and 401(k) matching plan offering), share program opportunities, and benefit from free entry to all of our Merlin attractions which also extend to family and friends. In addition, you can expect continued growth of joining an exciting, global organization.

About Us
SEA LIFE is the world’s biggest aquarium. From sharks to sea turtles, and jellyfish to seahorses, SEA LIFE Aquarium showcases over 10,000 sea creatures worldwide.

Merlin Entertainments, plc Merlin Entertainments is a business built on fun. We are the world's second-largest visitor attraction operator. We operate over 100 attractions, eight hotels and three holiday villages in 22 countries across four continents and we run some of the best known names in global leisure. These include the likes of SEA LIFE, Madame Tussauds, the Dungeons, the Eye brand, and LEGOLAND. Whether you are serving delicious food, working in the office, maintaining the attractions, entertaining guest or operating rides, the objective is to provide a truly memorable experience and a great day out for all members of the family.

We offer flexible opportunities, in a totally unique environment. We know this is a great place to work, but don’t just take our word for it. Click on ‘apply now’.
Competitive
Job location: LEGOLAND Discovery Center Chicago, United States
Chicago, IL, USA
Cook County
United States
12 Apr 2018
Job description:
Build yourself a more exciting future at LEGOLAND Discovery Center Chicago!

Do you have the Magic in you to create memorable experiences all for the love of fun? Do you wish to cast a spell of laughter and enjoyment to the people around you? Want to join a team that creates smiles and memories globally on a daily basis? Then you have the magic to be Team Merlin at LEGOLAND Discovery Center Chicago!

About The Role
As a dynamic and innovative Operations Trainer, you will help to create lifelong memorable experiences in our attractions for our guests. You will work closely with the Operations Management team to create and implement to drive, maintain, and exceed guest experience and Key Performance Indicators (KPI) for the attraction.

Responsibilities:
* Lead the Operations team in its goal of delivering unique, memorable, and rewarding experiences to all our guests.
* Leads by example. Coaches and motivates staff to provide best possible guest experience, to maximize sales opportunities and to ensure secondary spend targets are achieved.
* Recommends short and long term changes through feedback, daily reports and proposals.
* Work with management team to develop a staff incentive schemes to increase individual motivation and promote teamwork.
* Monitor performance in achieving Key Performance Indicators (KPI’s) and Mystery Visit targets.
* Assist with the hiring, training, scheduling, and supervising of team members. Ensuring all team members are trained in resolving guest concerns, upselling, and providing accurate attraction information.
* Adopts an enthusiastic, assertive and passionate approach to guest service, and demonstrates the Merlin Values at every opportunity.
* Ensure all public areas have well stocked displays and point of sale, ready for the attraction opening and that the areas are maintained and kept in a clean and tidy manner throughout the day.
* Responsibility to ensure compliance of Health, Safety & Security within the workplace and in line with the Group Policy (HS001).

About You
* Minimum 1-2 years supervisory experience in the service or entertainment industry; including a visitor attraction, theme park, museum, hotel or theater environment
* A natural team leader with a confident, assertive but approachable personality.
* Fun, dynamic, and friendly personality.
* Cash handling experience.
* Excellent communication, listening, and motivational skills.
* Proven ability to work on multiple projects simultaneously and multi-task as necessary.
* Desire to work in fast-paced environments.

Education:
High school diploma or equivalent required. Some college course work preferred.

About The Benefits
* Flexible hours
* 30% discount in the retail store
* Merlin Magic Pass which give you free admission to all Merlin attractions worldwide
* Employee Assistance Program
* Discounts through the Merlin Marketplace Website – on almost anything you buy online
* Discounts through Plum Benefits – on tons of ticketed events
* 30% discount at Skechers.com and Skechers stores
* FUN working environment and much more!

About Us
LEGOLAND Discovery Center is just like jumping into a giant box of LEGO® bricks with an abundance of all things LEGO-tastic! With two exciting LEGO rides, MINILAND featuring the iconic landmarks of the USA, a 4D cinema complete with three films, themed LEGO play and building zones, there are simply more LEGO bricks under one roof than you could ever imagine.

Merlin Entertainments, plc. is a business built on fun. We are the world's second-largest visitor attraction operator. We operate over 100 attractions, eight hotels and three holiday villages in 22 countries across four continents and we run some of the best known names in global leisure. These include the likes of SEA LIFE, Madame Tussauds, the Dungeons, the Eye brand, and LEGOLAND. Whether you are serving delicious food, working in the office, maintaining the attractions, entertaining guest or operating rides, the objective is to provide a truly memorable experience and a great day out for all members of the family.

We offer flexible opportunities, in a totally unique environment. We know this is a great place to work, but don’t just take our word for it. Click on ‘apply now’.
Competitive
Job location: Orlando Cluster, United States
Orlando, FL, USA
Orange County
United States
12 Apr 2018
Job description:
We are the Orlando Cluster, and we are part of the magical Merlin Entertainments!

Do you have the Magic in you to create memorable experiences all for the love of fun? Do you wish to cast a spell of laughter and enjoyment to the people around you? Want to join a team that creates smiles and memories globally on a daily basis? Then you have the magic to be Team Merlin at Madame Tussauds Orlando!

About The Role
Come experience the glittering world of fame at the world’s best known wax attraction. As a Guest Experience Host, you will help to create lifelong memorable experiences in our attraction for our guests. Rather it’s escorting our guests down the red carpet or taking a picture of them while they are striking a pose with world leaders, when you are part of Team Merlin at Madame Tussauds, you walk among the stars!

Working in a variety of positions across the attraction, you will drive repeat visits by delivering the highest possible standards of guest service, presentation, and product knowledge. You will ensure that our guests are receiving optimal fun by connecting with them in a magical, fun, and safe environment.

By submitting one application, you will be considered for all available Guest Experience Host positions within our three attractions - Madame Tussauds, SEA LIFE Aquarium, and the Orlando Eye.

Available positions include Commercial (Retail, Wax Hands, and Bar Operations).

The most qualified candidates will be invited to our attraction for a pre-qualification session and interview. We cannot guarantee that all of the Guest Experience Host positions will still be available at the time of your interview.

Responsibilities:
* Adopts an enthusiastic, assertive, and passionate approach to Guest Service, and demonstrates the Merlin Values at every opportunity.
* Demonstrates a strong sales approach, maximizing the department’s sales goals.
* Seeks out guest contact and displays enthusiasm and boundless amounts of fun energy.
* Ensure that our extended queue lines are managed in a safe way while still delivering an excellent guest experience.
* Ensure all public areas have well stocked displays and point of sale, ready for the attraction opening and that the areas are maintained and kept in a clean and tidy manner throughout the day.
* Ensure the highest standards of accurate and efficient cash handling procedures while monitoring guest flow during transactions
* To follow opening and closing procedures as detailed in the department’s operating plan.
* Responsibility to ensure compliance of Health, Safety & Security within the workplace and in line with the Group Policy (HS001).

About You
* Experience in a customer service role.
* Fun, dynamic, and friendly personality.
* Cash handling experience.
* Excellent communication, listening, and motivational skills.
* Able to work in areas with loud noises and confined spaces.
* Proven ability to work on multiple projects simultaneously and multi-task as necessary.
* Self-motivated, able to work independently or as part of a team.
* Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events.

Preferred Qualifications:
Previous experience in service industry

Education:
High School Diploma or equivalent

About The Benefits
* Perhaps the biggest benefits of joining us are the outstanding opportunities for career development within our exciting, global organization.
* Flexible hours
* 30% discount in the retail store
* Merlin Magic Pass which give you free admission to Merlin attractions worldwide
* Employee Assistance Program
* Discounts through the Merlin Marketplace Website – on almost anything you buy online
* Discounts through Plum Benefits – on tons of ticketed events
* 30% discount at Skechers.com and Skechers stores
* FUN working environment and much more!

About Us
Madame Tussauds is the ultimate celebrity fun day out, where else can you get up close and personal with A-List celebrities, sporting legends, political heavyweights and historical icons and relive the lives, events and moments that made the world talk about them.

SEA LIFE is the world’s biggest aquarium. From sharks to sea turtles, and jellyfish to seahorses, SEA LIFE Aquarium showcases over 10,000 sea creatures worldwide.

The Orlando Eye is a 400ft observation wheel, providing unrivalled breath-taking views of Central Florida in all directions within fully enclosed, air-conditioned glass capsules.

Merlin Entertainments, plc is a business built on fun. We are the world's second-largest visitor attraction operator. We operate over 100 attractions, eight hotels and three holiday villages in 22 countries across four continents and we run some of the best known names in global leisure. These include the likes of SEA LIFE, Madame Tussauds, the Dungeons, the Eye brand, and LEGOLAND. Whether you are serving delicious food, working in the office, maintaining the attractions, entertaining guest or operating rides, the objective is to provide a truly memorable experience and a great day out for all members of the family.

We offer flexible opportunities, in a totally unique environment. We know this is a great place to work, but don’t just take our word for it. Click on ‘apply now’.
Competitive
Job location: Madame Tussauds Orlando, United States
Orlando, FL, USA
Orange County
United States
12 Apr 2018
Job description:
Take a starring role with A-listers at Madame Tussauds Orlando!

Do you have the Magic in you to create memorable experiences all for the love of fun? Do you wish to cast a spell of laughter and enjoyment to the people around you? Want to join a team that creates smiles and memories globally on a daily basis. Then you have the magic to be Team Merlin at Madame Tussauds (CITY)!

About The Role
Manage a team of fun driven and enthusiastic magic and memorable experience makers. We are now looking for an experienced Retail Operations Manager to join our Management Team. The Retail Operations Manager is responsible for the day-to-day smooth and profitable operation of our Retail, Food and Beverage, and Photo areas of our dynamic attraction. Through diligent work and optimal fun you will strive to achieve the financial targets as well as lead and develop your team.

Responsibilities:
* Assumes position of Team Lead in rotation within, ensuring the highest possible standards of guest service, education presentation, technical operation and safety in all areas of the attraction.
* Take an active role in devising and implementing guest service and sales strategies, and facilitate the delivery of the team briefings and learnings on attraction happenings, new policies and procedures, and current goals and incentives
* Execute staff incentive scheme to increase individual motivation, commercial spends, and promote teamwork.
* Constantly motivate and share feedback to all front line staff on their standards of guest service, and act as a mentor and coach on areas for development.
* Assist with training, objective setting, disciplinary actions, and other day to day management of front line staff performance.
* Ensure all cash handling processes are adhered to and investigate any discrepancies that occur. Monitor for suspicious behavior or patterns and immediately report to Commercial Manager and Profit Protection.
* Demonstrate strong sales and upselling skills, leading by example, throughout the attraction to maximize secondary spend.
* Leads by example and is an exemplary role model for all customer-facing team to follow and ensure proper coaching is given on a day-to-day basis
* Adopts an enthusiastic, assertive, and passionate approach to guest service, and demonstrates the Merlin values at every opportunity.
* Actively encourage and support new and innovative ideas from team members on how to improve the business, and ensure all staff respond positively to change, understand the way forward, and are able to look at all aspects of their areas of resonsibility through the eyes of our guests.
* Manages stock and inventory to ensure that damages and Costs of Sales (COS) are kept to a minimum to maximise profit oppourtunities for the Commercial Department
* Management of the inventory in MT/SL stockrooms, ensuring proper loss prevention standards and stock takes/ line counts in line with Merlin Policy.
* Other duties as assigned.

About You
* Minimum of 3-5 years of service industry experience with 3 years of retail management experience required preferably in a visitor attraction, theme park, museum, hotel or theater environment; or equivalent combination of experience and education.
* Proven ability to work on multiple projects simultaneously and multi task as necessary.
* Extensive knowledge of computer including Microsoft Office - Excel, Outlook and Word
* Proven ability to work on multiple projects simultaneously and multi-task as necessary.
* Desire to work in fast-paced environments.
* Commercially astute with strong budget management and forecasting abilities.
* A natural team leader with a confident, assertive but approachable personality.
* Enthusiastic, boundless and infectious energy about the business and the ability to enthuse others.

Education:
High School Diploma or GED required. College degree preferred.

About The Benefits
In return you will find a competitive salary and benefits package (including a medical, vision, dental, life insurance and 401(k) matching plan offering), share program opportunities, and benefit from free entry to all of our Merlin attractions which also extend to family and friends. In addition, you can expect continued growth of joining an exciting, global organization.

About Us
Madame Tussauds is the ultimate celebrity fun day out, where else can you get up close and personal with A-List celebrities, sporting legends, political heavyweights and historical icons and relive the lives, events and moments that made the world talk about them.

Merlin Entertainments, plc Merlin Entertainments is a business built on fun. We are the world's second-largest visitor attraction operator. We operate over 100 attractions, eight hotels and three holiday villages in 22 countries across four continents and we run some of the best known names in global leisure. These include the likes of SEA LIFE, Madame Tussauds, the Dungeons, the Eye brand, and LEGOLAND. Whether you are serving delicious food, working in the office, maintaining the attractions, entertaining guest or operating rides, the objective is to provide a truly memorable experience and a great day out for all members of the family.

We offer flexible opportunities, in a totally unique environment. We know this is a great place to work, but don’t just take our word for it. Click on ‘apply now’.
Competitive
Job location: LEGOLAND Discovery Center Dallas, United States
Dallas, TX, USA
Dallas County
United States
12 Apr 2018
Job description:
Build yourself a more exciting future at LEGOLAND Discovery Center Dallas/Fort Worth!

Do you have the Magic in you to create memorable experiences and Be a Force for Good? As one of the leading entertainment companies in the world, we define our values not just by the passionate way we do business but also the way we treat our people, our visitors, our suppliers, the creatures in our charge and the communities, and environment in which we operate. At Merlin We Care.

About The Role
The Technician is a vital role to Team Merlin to ensure that all the fun and magic is being delivered at optimal level. On a daily basis, the Technician assists with the planned and reactive maintenance throughout the attraction to ensure the day-to-day operation is running smoothly, safely, and efficiently. Working with the Technical team, you will be responsible for maintaining all aspects of the attraction including the rides, cinema, equipment, and machinery.

Responsibilities:
* Maintain, repair and troubleshoot all aspects of the physical plant/facility equipment and machinery including HVAC, electrical, hydraulic and plumbing systems as well as rides and themed attractions.
* Able to utilize hands-on knowledge and experience to solve problems to sustain minimal downtime of rides and themed attractions for the maximum guest experience.
* Position functions will include: custodial duties, re-lamping & lighting systems, painting and wall repair, food and beverage equipment, shipping and receiving as well as exhibit setup and takedown.
* Complete defined preventive maintenance and corrective repairs on a scheduled basis.
* Perform minor plumbing maintenance on existing systems (e.g. unclog toilets and drains, repair leaks in drains, and replace toilets and faucet fixtures as needed).
* Perform routine painting as necessary to maintain like new condition (e.g. repair a hole in dry-wall, prep the area, and match paint).
* Perform minor electrical maintenance within state law requirements (e.g. repair or replacement of fixtures, wall switches, and outlets. Replace light bulbs, ballasts and sockets if necessary).
* Responsibility to ensure compliance of Health, Safety & Security within the workplace and in line with the Group Policy (HS001).
* Perform other duties as assigned.

About You
* You will be highly self-motivated with previous maintenance experience, ideally hold a professional qualification in a mechanical or electrical field with experience maintaining a wide range of equipment including rides.
* Minimum of 2 years of service industry experience in a technical/themed environment; or equivalent combination of experience and education.
* Experience in maintenance, trouble-shooting, and repair of mechanical and electrical systems preferred.
* Demonstrated ability to perform the activities and responsibilities as described including related work experience.
* Ability to use and operate hand and power tools in order to complete activities.
* Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
* Ability to write routine reports and correspondence.
* Ability to multi-task and work with little to no-supervision.
* Proven ability to work on multiple projects simultaneously and multi-task as necessary.
* Desire to work in fast-paced environments.
* Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events.

Education:
High School Diploma or equivalent. 2+ years of technical college preferred.

Other:
While performing the duties of this job, the individual is regularly required to stand and walk for prolonged periods; use hands and fingers to grip, pinch, handle or feel objects, tools or controls; balance; reach, pull, push with hands and arms below head and frequently above head; ability to smell.
The individual is occasionally exposed to toxic or caustic chemicals, hazardous chemicals, fluorescent lamps or batteries; hazardous waste; be exposed to a loud work environment.

About The Benefits
In return, you will find a competitive salary and benefits package (including a medical, vision, dental, life insurance and 401(k) matching plan offering), share program opportunities, and benefit from free entry to all of our Merlin attractions which also extend to family and friends. In addition, you can expect continued growth of joining an exciting, global organization.

About Us
LEGOLAND Discovery Center is just like jumping into a giant box of LEGO® bricks with an abundance of all things LEGO-tastic! With two exciting LEGO rides, MINILAND featuring the iconic landmarks of the USA, a 4D cinema complete with three films, themed LEGO play and building zones, there are simply more LEGO bricks under one roof than you could ever imagine.

Merlin Entertainments, plc. is a business built on fun. We are the world's second-largest visitor attraction operator. We operate over 100 attractions, eight hotels and three holiday villages in 22 countries across four continents and we run some of the best known names in global leisure. These include the likes of SEA LIFE, Madame Tussauds, the Dungeons, the Eye brand, and LEGOLAND. Whether you are serving delicious food, working in the office, maintaining the attractions, entertaining guest or operating rides, the objective is to provide a truly memorable experience and a great day out for all members of the family.

We offer flexible opportunities, in a totally unique environment. We know this is a great place to work, but don’t just take our word for it. Click on ‘apply now’.
Competitive
Job location: LEGOLAND Discovery Center Kansas City, United States
Kansas City, MO, USA
Jackson County
United States
12 Apr 2018
Job description:
We are LEGOLAND Discovery Center Kansas City & SEA LIFE Kansas City Aquarium and we are part of the magical Merlin Entertainments!

Do you have the Magic in you to create memorable experiences all for the love of fun? Do you wish to cast a spell of laughter and enjoyment to the people around you? Want to join a team that creates smiles and memories globally on a daily basis? Then you have the magic to be Team Merlin at LEGOLAND Discovery Center Kansas City and SEA LIFE Kansas City Aquarium!

We offer flexible opportunities, in a totally unique environment. We know this is a great place to work, but don’t just take our word for it…click here to see us in action!

About The Role
As a Team Merlin Guest Experience Host, you will help to create lifelong memorable experiences in our attraction for our guests. Working in a variety of positions across the attraction, you will drive repeat visits by delivering the highest possible standards of guest service, presentation, and product knowledge. You will ensure that our guests are receiving optimal fun by connecting with them in a magical, fun, and safe environment.

By submitting one application, you will be considered for all available Guest Experience Host positions.

Available positions include Commercial (Retail, Food and Beverage, and Photo) and Operations (Admissions, Ride Operators, Entertainments, and Education). The most qualified candidates will be invited to our attraction for a pre-qualification session and interview. We cannot guarantee that all of the Guest Experience Host positions will still be available at the time of your interview.

Responsibilities:
* Adopts an enthusiastic, assertive, and passionate approach to Guest Service, and demonstrates the Merlin Values at every opportunity.
* Seeks out guest contact and displays enthusiasm and boundless amounts of fun energy.
* Ensure our extended queue lines are managed in a safe way while still delivering an excellent guest experience.
* Ensure all public areas have well stocked displays and point of sale, ready for the attraction opening and that the areas are maintained and kept in a clean and tidy manner throughout the day.
* Ensure the highest standards of accurate and efficient cash handling procedures while monitoring guest flow during transactions
* To follow opening and closing procedures as detailed in the department’s operating plan.
* Responsibility to ensure compliance of Health, Safety & Security within the workplace and in line with the Group Policy (HS001).

About You
* Experience in a customer service role.
* Fun, dynamic, and friendly personality.
* Cash handling experience.
* Excellent communication, listening, and motivational skills.
* Able to work in areas with loud noises and confined spaces
* Proven ability to work on multiple projects simultaneously and multi-task as necessary.
* Self-motivated, able to work independently or as part of a team.
* Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events.

Preferred Qualifications:
* Previous experience in service industry

About The Benefits
* Perhaps the biggest benefits of joining us are the outstanding opportunities for career development within our exciting, global organization.
* Flexible hours
* 30% discount in the retail store
* Merlin Magic Pass which give you free admission to Merlin attractions worldwide
* Discounts through the Merlin Marketplace Website – on almost anything you buy online
* Discounts through Plum Benefits – on tons of ticketed events
* 30% discount at Skechers.com and Skechers stores
* FUN working environment and much more!

About Us
LEGOLAND Discovery Center is just like jumping into a giant box of LEGO® bricks with an abundance of all things LEGO-tastic! With two exciting LEGO rides, MINILAND featuring the iconic landmarks of the USA, a 4D cinema complete with three films, themed LEGO play and building zones, there are simply more LEGO bricks under one roof than you could ever imagine.

SEA LIFE is the world’s biggest aquarium. From sharks to sea turtles and jellyfish to seahorses, SEA LIFE Aquarium showcases over 10,000 sea creatures worldwide.

Merlin Entertainments, plc is a business built on fun. We are the world's second-largest visitor attraction operator. We operate over 100 attractions, eight hotels and three holiday villages in 22 countries across four continents and we run some of the best known names in global leisure. These include the likes of SEA LIFE, Madame Tussauds, the Dungeons, the Eye brand, and LEGOLAND. Whether you are serving delicious food, working in the office, maintaining the attractions, entertaining guest or operating rides, the objective is to provide a truly memorable experience and a great day out for all members of the family.
Competitive
Job location: LEGOLAND Discovery Center Chicago, United States
Chicago, IL, USA
Cook County
United States
12 Apr 2018
Job description:
Build yourself a more exciting future at LEGOLAND Discovery Center Chicago!

If you’re Dallas's biggest LEGO® fan, can build absolutely anything out of LEGO bricks and would love the chance to showcase your skills to the public, enter our Brick Factor competition to compete and become our new Assistant Master Model Builder.

Do you have the Magic in you to create memorable experiences all for the love of fun? Do you wish to cast a spell of laughter and enjoyment to the people around you? Want to join a team that creates smiles and memories globally on a daily basis. Then you have the magic to be Team Merlin at LEGOLAND Discovery Center Chicago!

About The Role
The Assistant Master Model Builder helps in the production and delivery of LEGO models and building activities within LEGOLAND Discovery Center Chicago. Under the direction of the Master Model Builder, they are responsible for the timely production of assigned models and conceptual builds. They participate in building events, and work within the Master Builder Academy delivering unique building demonstrations, facilitating classes, and assisting Guest. The AMMB assists in the inspection, preventive maintenance, and cleaning of all models. The AMMB is an active member of the Creative Crew, by facilitating Creative Crew events and activities. The AMMB also assist with the planning of LEGO Adult nights. The AMMB assist with the delivery of on-site and off-site events as needed. The AMMB also assist with the attractions brick inventory and replenishment of stock.

Responsibilities:
* Consistently delivers product excellence with all building assignments throughout the LEGOLAND Discovery Center to guarantee a world class visitor experience.
* Delivers fun, inspirational and creative model builder workshops through the Master Builder Academy.
* Helps the Master Model Builder in ensuring that bricks and other equipment are well stocked and cleaned at all times.
* Assist with the inventory and restock of LEGO bricks for the Model Shop.
* Assists the Master Model Builder in the logistics in model production including: moving, packing and shipping models as needed.
* Assist the Master Model Builder in ensuring that all models are clean, in a good condition, and in full working order.
* Creates new features and models in line with scheduled events, as directed by the Master Model Builder.
* Assist the Master Model Builder with all Creative Crew projects and events.
* Supports the Master Model Builder with general model maintenance tasks throughout the attraction, to guarantee product excellence consistently.
* Ability to address and lead large groups of people as well as relate to guests.

About You
* Passion for the LEGO brand and ability to share this enthusiasm with our guests.
* Strong artistic vision and design skills.
* Requires experience in model making or craft field. Background in some form of Model Making preferred.
* Proven ability to work on multiple projects simultaneously and multi task as necessary to meet a deadline.
* Great organization skills, detail oriented, and self-starter
* Must be able to read drawings and sketches pertaining to model production.
* Ability to make quick and proper decisions.
* Must be willing to travel locally and regionally to conduct business, and occasional travel within the U.S.
* Possess strong communication skills (both verbal and written).
* Desire to work in fast-paced environments.
* Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events.

About The Benefits
In return you will find a competitive salary and benefits package (including a medical, vision, dental, life insurance and 401(k) matching plan offering), share program opportunities, and benefit from free entry to all of our Merlin attractions which also extend to family and friends. In addition, you can expect continued growth of joining an exciting, global organization.

About Us

LEGOLAND Discovery Center is just like jumping into a giant box of LEGO® bricks with an abundance of all things LEGO-tastic! With two exciting LEGO rides, MINILAND featuring the iconic landmarks of the USA, a 4D cinema complete with three films, themed LEGO play and building zones, there are simply more LEGO bricks under one roof than you could ever imagine.

Merlin Entertainments, plc. is a business built on fun. We are the world's second-largest visitor attraction operator. We operate over 100 attractions, eight hotels and three holiday villages in 22 countries across four continents and we run some of the best known names in global leisure. These include the likes of SEA LIFE, Madame Tussauds, the Dungeons, the Eye brand, and LEGOLAND. Whether you are serving delicious food, working in the office, maintaining the attractions, entertaining guest or operating rides, the objective is to provide a truly memorable experience and a great day out for all members of the family.

We offer flexible opportunities, in a totally unique environment. We know this is a great place to work, but don’t just take our word for it. Click on ‘apply now’.
Competitive rate of pay
Job location: at Vale Farm Sports Centre, United Kingdom
North Wembley, Wembley
Greater London
United Kingdom
11 Apr 2018
Job description:
at Vale Farm Sports Centre

Everyone Active is currently seeking high calibre positive, supportive, inclusive and progressive individuals. You will also need to embrace our brand mission of 30 minutes of activity 5 times a week.

The successful candidate will be responsible for driving income targets and financial KPI’s and supporting the development of the centre and the team.

We are seeking a highly motivated Leisure Manager to lead, develop and manage our operations team:
* You will be required to manage the day-to-day operations of the centre ensuring that the highest levels of customer service and safety are achieved
* To lead in areas such as activity and ensure all programming is working effectively
* To be both a role model for the centre's team and to make the centre a fun and friendly environment to both colleagues and customers alike
* Have excellent verbal and written communication skills
* The postholder will lead the operations team and have specific responsibility for managing the Everyone Active Management Systems and processes in all areas of the business

All employees of Everyone Active benefit from free gym membership.

For more details on the position or to apply, email a current CV to Tiffany Johnson by clicking on ‘apply now’.

Voted No 1 Accreditations & Partners

SWIM ENGLAND FACILITY OPERATOR OF THE YEAR

Everyone Active is an equal opportunities employer and an Investors in People organisation, who are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All applicants will be required to undertake checks and references prior to appointment.

Everyone Active manages this facility in partnership with Brent Council.
Competitive salary
Job location: at Vale Farm Sports Centre, United Kingdom
North Wembley, Wembley
Greater London
United Kingdom
11 Apr 2018
Job description:
at Vale Farm Sports Centre

Everyone Active require a highly motivated and experienced Manager to drive Swimming at Vale Farm Sports Centre.

You will be accountable for the delivery, development and commercial growth of swimming. High expectations accompany this position with currently over 1000 children and adults learning to swim each week. The ability to form strong working relationships with our sporting partners will be essential.

If you are motivated by success and have the following skills and abilities we want to hear from you.
* Management skills
* Excellent leadership skills
* Ability to communicate at all levels
* Desire to achieve
* Results driven attitude
* Knowledge of swimming and a relevant teaching qualification

For more details on the position or to apply, send a current CV to Tiffany Johnson by clicking on ‘apply now’.

Voted No 1 Accreditations & Partners

SWIM ENGLAND FACILITY OPERATOR OF THE YEAR

Everyone Active is an equal opportunities employer and an Investors in People organisation, who are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All applicants will be required to undertake checks and references prior to appointment.

Everyone Active manages this facility in partnership with Brent Council.
Competitive
Job location: Madame Tussauds Nashville, United States
Nashville, TN, USA
Davidson County
United States
27 Mar 2018
Only 1 day left to apply!
Job description:
Take a starring role with A-listers at Madame Tussauds Nashville!

Do you have the Magic in you to create memorable experiences all for the love of fun? Do you wish to cast a spell of laughter and enjoyment to the people around you? Want to join a team that creates smiles and memories globally on a daily basis? Then you have the magic to be Team Merlin at Madame Tussauds Nashville!

About The Role
Ever wanted to hang with the A-lister? How about work and play with them? Come experience the glittering world of fame at the world’s best known wax attraction. Want to make the stars shine brighter, look sharper and create all the glamour! A Studio Artist is creative and artistic and helps maintain the core of the business – the wax figures. The primary responsibilities will include cleanliness, coloring/hairstyle, wardrobe, and proper props placements for the figures. You will deliver quality maintenance on figures to support our commitment to wow our guests on a daily basis.

Responsibilities:
* Maintaining the Wax Figures to a high quality including costume, hair and color.
* Support the Studios Manager by updating them on necessary replenishments of both material and stock.
* Maintain quality standards for hair, wardrobe and coloring department.
* Maintain the show areas to a high standard to ensure the quality of the customer experience and safe working environment for all staff and service contractors.
* Install wax figures as required, ensuring figure positioning, lighting and styling meet the approved figure brief.
* Attend on site wax figure PR events as required; ensure figures are prepared correctly and on time.
* Adopts an enthusiastic, assertive, and passionate approach to guest service, and demonstrates the Merlin Values at every opportunity

About You
* Minimum of 2 years of experience in one of the following fields: oil painting, costume repair and design, plaster, hair styling or wig repair.
* Experience in painting and maintaining wax heads ideally, or experience in relevant industry such as film special effects make up, theatre or fine art.
* Requires specialist painting experience in a variety of materials.
* Experience in hair styling and/or hair insertion.
* Proven ability to work on multiple projects simultaneously and multi-task as necessary.
* Highly organized, flexible, and willing to complete tasks within deadlines.

Education:
* Equivalent combination of experience and education.

About The Benefits
* Flexible hours
* 30% discount in the retail store
* Merlin Magic Pass which give you free admission to all Merlin attractions worldwide
* Discounts through the Merlin Marketplace Website – on almost anything you buy online
* Discounts through Plum Benefits – on tons of ticketed events
* 30% discount at Skechers.com and Skechers stores
* FUN working environment!

About Us
Madame Tussauds is the ultimate celebrity fun day out, where else can you get up close and personal with A-List celebrities, sporting legends, political heavyweights and historical icons and relive the lives, events and moments that made the world talk about them.

Merlin Entertainments, plc is a business built on fun. We are the world's second-largest visitor attraction operator. We operate over 100 attractions, eight hotels and three holiday villages in 22 countries across four continents and we run some of the best known names in global leisure. These include the likes of SEA LIFE, Madame Tussauds, the Dungeons, the Eye brand, and LEGOLAND. Whether you are serving delicious food, working in the office, maintaining the attractions, entertaining guest or operating rides, the objective is to provide a truly memorable experience and a great day out for all members of the family.

We offer flexible opportunities, in a totally unique environment. We know this is a great place to work, but don’t just take our word for it.
Competitive
Job location: LEGOLAND California Resort, United States
California, USA
United States
27 Mar 2018
Only 2 days left to apply!
Job description:
The Assistant Front Office Manager is responsible for assisting the Front Office Manager to oversee the Front of House area/functions of the Hotel.

Key Objectives:
* Leading the Front Office team in welcoming guests to the hotel through the arrival process, departure process and all other services required throughout the guests’ stay.
* Develop and lead a positive, professional and strong team, with a focus on guest satisfaction, quality of service and delivery and development of a high level of skills. Act as a role model in leading this through The Merlin Way.
* Ensure all queries and complaints are dealt with accordingly and exceed guests’ expectations along the way.

Responsibilities:

1. Business Impact/ Results
* Monitor and review all activities in the Front Office areas to ensure there is adequate cover to reduce guest waiting times, maximize efficiency and friendly service, cleanliness, health and safety (e.g. luggage blocking areas, safety of children etc.)
* Continually review guest waiting times and guest satisfaction.
* Ensure all Health and Safety documentation is recorded and up to date, including risk assessments.
* Ensure all cleaning is executed accordingly and to the correct standard.
* Where appropriate, liaise with Revenue Manager to ensure all conference and trade billing is completed accurately and to a high standard.
* Monitoring of night staff performance.
* Communicate with Revenue Manager in terms of accuracy of night audit and other revenue related checks.

2. Creativity
* Monitor and review guest feedback to identify and influence any guest satisfaction or additional revenue generating activity.
* Explore and feedback any other sales opportunities and revenue streams.
* Review service flow to ensure maximum efficiency and reduce time taken to manage guest interactions, speed of check in and check out, etc.

3. Communication
* Work closely with the Front Office Manager and Hotel Operations Manager in terms of striving to achieve the wider hotel objectives.
* Update the Front Office Manager and Hotel Operations Manager on any operational issues in a timely manner, ensuring the earliest possible resolution and appropriate support in times of need.
* Deliver motivational and inspiration daily team briefs to ensure the team is up to date with any current issues and information they may need to be aware of.
* Establish a consistent way of communicating information to all staff in a 24 hour operation.

4. Decision Making and Autonomy
* Monitor and review operation of the department and implement changes to improve efficiency.

5. Applied Knowledge and Specialist Skills
* Effective communication skills.
* Lead by example while being a role model for the Merlin Way.
* Impact and influencing skills.

6. Managing Resources
* Effective management of budget.
* Effective use of department resources.
* Ensure there is adequate fire cover every night.
* Provide a balanced level of support and leadership to both the day and night teams in the hotel.
* Empower the relevant members of the team to make decisions in order to resolve guest issues and ensure a positive outcome.
* Ensure team and department costs are kept within agreed budget.
* Ensure the whole team has a clear understanding of the exact nature of their roles and the importance of positive energy.
* Provide the relevant information, tools and training to the appropriate teams in order for them to deliver a high level of guest service.

7. Complexity and Problem Solving
* Creative ideas for delivery of guest satisfaction and operational targets.
* Act as an incident controller to provide support and recovery to the Hotel.
* Coordination of all rescue and evacuation activities for the hotel.
* Demonstrate ability to resolve difficult guest situations which result in a positive outcome.

8. Health and Safety
* You are responsible for all aspects of Health, Safety & Security within your team, in line with the Group Policy (HS001). In particular, you must ensure that risk assessments have been carried out, that safe working procedures are in place for all work activities and that all employees you are responsible for are aware of the Group Health, Safety and Security Policy and their obligations under it.

* You must ensure that safe working practices are monitored and that risk assessments and procedures are reviewed regularly. Where incidents do occur, you must ensure that they are investigated appropriately and that where necessary, corrective action is taken to ensure that such incidents are not repeated.

Requirements:
* 1 –3 years of successful experience in a front desk supervisor position within a comparable hotel with 24 hour reception required. Proficiency with Opera is essential.
* Experience managing a team of direct reports with a proven track record of motivating a team to provide excellent guest service.
Competitive
Job location: LEGOLAND Discovery Center Toronto, Canada
Toronto, ON, Canada
Toronto Division
Canada
27 Mar 2018
Only 2 days left to apply!
Job description:
Build yourself a more exciting future at LEGOLAND Discovery Centre Toronto!

Do you have the Magic in you to create memorable experiences all for the love of fun? Do you wish to cast a spell of laughter and enjoyment to the people around you? Want to join a team that creates smiles and memories globally on a daily basis. Then you have the magic to be Team Merlin at LEGOLAND Discovery Center Toronto!

About The Role
As an Entertainments Team Leader, you will help to create and maintain a positive first point of contact for our guests. Overseeing the operations team, your responsibilities will include ensuring smooth and efficient operations of the attraction, resolving guest concerns, and coaching and training team members on delivering world-class service to our guests.

Responsibilities:
* Lead the Entertainments team in its goal of delivering unique, memorable, and rewarding experiences to all our guests.
* Assist with training, scheduling, and supervising of admission team. Making sure that all team members are trained in resolving guest concerns, upselling, and explaining policy regarding ticket prices, discounts, and promotions.
* Support the Duty Managers with opening and closing responsibilities where needed
* Actively encourages and supports new and innovative ideas from all team members on how to improve the business through the Spark an Idea initiative.
* Monitor performance in achieving Key Performance Indicators (KPI’s) , Mystery Visit, and secondary spend targets.
* Manage groups and ensure that our extended queue lines are managed in a safe way while still delivering an excellent guest experience.
* Adopts an enthusiastic, assertive and passionate approach to guest service, and demonstrates the Merlin Values at every opportunity.
* Ensure all public areas have well stocked displays and point of sale, ready for the attraction opening and that the areas are maintained and kept in a clean and tidy manner throughout the day.
* Responsibility to ensure compliance of Health, Safety & Security within the workplace and in line with the Group Policy (HS001).

About You
* Minimum 1-2 years supervisory experience in the service or entertainment industry; including a visitor attraction, theme park, museum, hotel or theater environment.
* A natural team leader with a confident, assertive but approachable personality.
* Fun, dynamic, and friendly personality.
* Cash handling experience.
* Excellent communication, listening, and motivational skills.
* Proven ability to work on multiple projects simultaneously and multi-task as necessary.
* Desire to work in fast-paced environments.

Education:
* High school diploma or equivalent required. Some college coursework preferred.

About The Benefits
* Flexible hours
* 30% discount in the retail store
* Merlin Magic Pass which give you free admission to all Merlin attractions worldwide
* Discounts through the Merlin Marketplace Website – on almost anything you buy online
* FUN working environment!

About Us
LEGOLAND Discovery Center is just like jumping into a giant box of LEGO® bricks with an abundance of all things LEGO-tastic! With two exciting LEGO rides, MINILAND featuring the iconic landmarks of the USA, a 4D cinema complete with three films, themed LEGO play and building zones, there are simply more LEGO bricks under one roof than you could ever imagine.

Merlin Entertainments, plc Merlin Entertainments is a business built on fun. We are the world's second-largest visitor attraction operator. We operate over 100 attractions, eight hotels and three holiday villages in 22 countries across four continents and we run some of the best known names in global leisure. These include the likes of SEA LIFE, Madame Tussauds, the Dungeons, the Eye brand, and LEGOLAND. Whether you are serving delicious food, working in the office, maintaining the attractions, entertaining guest or operating rides, the objective is to provide a truly memorable experience and a great day out for all members of the family.

We offer flexible opportunities, in a totally unique environment. We know this is a great place to work, but don’t just take our word for it.
Competitive
Job location: LEGOLAND Discovery Centre Columbus, United States
Columbus, OH, USA
Franklin County
United States
27 Mar 2018
Job description:
Build yourself a more exciting future at LEGOLAND Discovery Center Columbus!

If you’re the biggest LEGO® fan in Columbus, can build absolutely anything out of LEGO bricks and would love the chance to showcase your skills to the public, enter our Brick Factor competition to compete and become our new Master Model Builder!

LEGOLAND® Discovery Center Columbus opens Fall 2018 at Easton Town Center, and the winner of Brick Factor will be offered a full-time job at LEGOLAND Discovery Center Columbus as Master Model Builder.

The competition will be held Saturday, May 5th and Sunday, May 6th at Easton Town Center. All applicants will receive additional details outlining the competition. *Application submission does not automatically qualify you for the competition.

About The Role
The Master Model Builder is the ultimate Playmaker who is a talented LEGO® builder who can make LEGO® building fun, leading workshops for the little LEGO® builders of the future and takes ownership of the LEGOLAND Discovery Center creative workshop.

As well as having the talent and creativity to build with LEGO®, and inspiring children (aged 3-10), the Master Model Builder must also attend media appearances and be comfortable in the public eye. The Master Model Builder will participate in building events, corporate events and PR related activities which will require them to serve as a spokesperson for the attraction.

* You will LOVE working as part of a team and will represent the LEGOLAND Discovery Center in a fun manner with professionalism.
* You will perform daily visual inspection of LEGO® models to ensure quality, safety and overall condition.
* You will participate in the conceptualization, design, production and installation and facilitation of displays and events both internally and externally.
* You will ensure that models removed for maintenance are dealt with expeditiously to minimize duration they are out of attraction.
* You will build LEGO® models as requested by management ensuring that the brief is followed to deliver high quality models on time and on budget.
* You will ensure new designs of improvements to existing models and features are incorporated whenever possible to continually enhance the guest experience.
* You will be responsible to ensure LEGO® models built are consistent with the LEGO® brand and safe for interaction with guests.
* You will represent LEGOLAND Discovery Center and Merlin Entertainments as needed through all media outlets, including but not limited to radio, TV, print, web.
* You will consistently deliver product excellence with all the models and building program throughout the LEGOLAND Discovery Center to guarantee a world class visitor experience for each and every one of our guests.
* You will deliver fun, inspirational and creative model builder workshops to our guests including interacting with guests who are not only in the Workshop, but guests throughout the attraction.
* You will ensure Guest Experience Hosts are well trained in presenting models and are able to build models for show reasons and guide our young visitors to get the most out of their educational play.
* You will support the Technical Manager with general maintenance tasks as required in MINILAND to guarantee product excellence consistently

About The Ultimate Playmaker
* Loves LEGO!
* Background in some form of model making preferred.
* Ability to read drawings and sketches pertaining to model production.
* General knowledge of LEGO elements. Must be willing to work flexible hours.
* Talented LEGO builder.
* Love to guide, mentor, teach and coach children (aged 3-10).
* Comfortable in front of a camera and being involved in PR activities.

Education:
High School Diploma/GED required

About The Benefits
In return you will find a competitive salary and benefits package (including a medical, vision, dental, life insurance), share program opportunities, and benefit from free entry to all of our Merlin attractions which also extend to family and friends. In addition, you can expect continued growth of joining an exciting, global organization.

About Us
LEGOLAND Discovery Center is just like jumping into a giant box of LEGO® bricks with an abundance of all things LEGO-tastic! With two exciting LEGO rides, MINILAND featuring the iconic landmarks of the USA, a 4D cinema complete with three films, themed LEGO play and building zones, there are simply more LEGO bricks under one roof than you could ever imagine.

Merlin Entertainments, plc is a business built on fun. We are the world's second-largest visitor attraction operator. We operate over 100 attractions, eight hotels and three holiday villages in 22 countries across four continents and we run some of the best known names in global leisure. These include the likes of SEA LIFE, Madame Tussauds, the Dungeons, the Eye brand, and LEGOLAND. Whether you are serving delicious food, working in the office, maintaining the attractions, entertaining guest or operating rides, the objective is to provide a truly memorable experience and a great day out for all members of the family.

We offer flexible opportunities, in a totally unique environment. We know this is a great place to work, but don’t just take our word for it.
Competitive
Job location: LEGOLAND California Resort, United States
California, USA
United States
27 Mar 2018
Job description:
Position Summary:
Provide memorable experiences to our VIP Guests by creating an exclusive, effortless, personalized, and fun visit to LEGOLAND California. Act as a LEGOLAND Ambassador to all guests. Use park knowledge to help create amazing memorable experiences. Escort VIP families around LEGOLAND park, sharing exclusive information, ride recommendations, and making sure they arrive on time to behind the scenes experiences. Sell VIP Experiences to potential VIP Guests

Scope and Responsibilities:
- Act as a representative (Ambassador) of the resort, being mindful of your demeanor at all times, and always acting as an authority on all things LEGO and LEGOLAND related
- Recognizing aspects of resort, company, and LEGO information that a VIP group will find interesting, educational, and entertaining.
- Ability to quickly build a relationship with a VIP group, identifying the parameters of each member, and outlining their Experience in the resort based off your research and park knowledge
- Such parameters include which attractions to visit/ride/view, restaurants, and other amenities that can entertain/benefit your group.
- Being mindful of what attractions the children can enjoy based on safety restrictions, age requirements.
- Ensure smooth entrance to attractions via the exit and that group makes all behind the scenes appointments on time
- Responsible use of a VIP Company Credit Card
- Ensures that resort operations are not hindered in any way during the tour, including but not limited to the wellbeing of other guests and MCs.
- Safety: Remembering that Safety is our #1 priority, a V.I.P. Tour Guide must ensure that guests meet the age, height, weight, and any other restriction of each attraction they partake in
- May be asked to act as a sales agent for the VIP Experience or a Park Ambassador helping out other guests in the resort

Background and Experience:
- Must enjoy working directly with Guests and have experience in a guest focused role
- Possess the ability to execute tasks in an orderly and timely manner, set goals for work load, work well independently, and be self-motivated.
- Must have an extensive knowledge of LEGOLAND Parks, the LEGO Group, and Merlin Entertainments or an ability to quickly learn a large amount of information
- Must be able to deliver information and interact with guests in an conversational manner
- Strong organizational, memorization and planning skills are required.
- Must be able to work well remaining calm under pressure, and be a team player.
- Be a strong problem-solver, quick thinker, and be dedicated to providing outstanding service to the Management team and our Guests.
- Possess a professional demeanor, while remaining outgoing, being assertive and decisive
- Excellent and professional verbal and written skills are required for all forms of communication to Guests and colleagues.
- Must be dedicated to Guest service and be able to provide immediate solutions and appropriate recovery when needed

Physical Demands:
- May be required to stand/walk for over 12 hours in a single day
- Ability to ride every ride/attraction at the Resort.

Preferred:
- 2 years or more with LEGOLAND California.
- Fluent in any language in addition to English (preferably Spanish or Mandarin, but any additional languages are a plus)
- Proficient knowledge and skill of Microsoft Outlook and Word. Knowledge of Galaxy/Accesso operations is a plus.
- Cash handling experience
- Food or Alcohol Handling certification

Education:
High school diploma or GED equivalent.

Other requirements:
Must be willing and able to work flexible hours, which include days, nights, weekends, and holidays to support Resort Operations.

Other:
Hosts are expected to be able to ride all rides at LEGOLAND California including all levels of Knight's Tournament

The duties & physical requirements listed above are intended only as illustrations of the various types of work

that may be performed. The omission of specific statements of duties & physical requirements does not

exclude them from the position if the work is similar, related or a logical assignment to the position.
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