Consultancy services offered at The Carlton Institute

UK-based training provider The Carlton Institute is to offer a new portfolio of consultancy services for owners and operators.

Particularly relevant for standalone sites, operators within hospitality outlets and international, multi-site operators, the new team has a range of specialist areas of knowledge that can be tailored to fit a client's specific business needs.

These include a treatment skills assessment which is an independent standards assessment of a facility or team with recommendations on how to improve where needed.

Other areas of expertise include how to grow customer bases and boost business skills including training courses for improving retail sales; benchmarking services; customer research and website audits, which examine the construction of a site as well as whether the optimum amount of sales leads are being generated. Details: www.carltoninstitute.co.uk