Northern Ireland businesses which recently completed the Customer Service WorldHost training scheme have been congratulated by People 1st, the Northern Ireland Tourist Board (NITB) and the Department for Employment and Learning (DEL).

WorldHost, which was involved with training volunteers for London 2012, equips trainees with customer service skills and hosts a training programme that has already been used to train more than one million people worldwide.

Originally developed in Canada, People 1st has adapted the scheme for use in Northern Ireland, with funding from DEL.

NITB skills and development officer, Louise McKinstry, said: “This presents a unique opportunity for hospitality, tourism, leisure and retail businesses to showcase the best of Northern Ireland and increase sales by providing a warm welcome and impeccable service to visitors.

For information on People 1st click here to find out more

And for WorldHost click here