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Tourism role for Swansea Metro staff
Swansea Council has revealed that hosts working on the city's new Metro transport system have been trained to offer information about local attractions.
On-board customer hosts have undertaken training sessions led by the council's tourism and marketing team in a bid to provide tourists with details about local amenities, facilities and places to visit. The council is working in partnership with operator First Cymru and training provider Gallu on the new tourism initiative, which aims to enhance Swansea's visitor experience.
Swansea Council's strategic manager for tourism, marketing and events, Frances Jenkins, said: "The transport links to and within Swansea Bay play a fundamental role in the overall visitor experience of the destination and it's vitally important we're all able to work together to develop it in an effective and sustainable way." First Cymru managing director Tony McNiff added: "Our hosts are given thorough training before they start covering lots of different things but an awareness of local tourist destinations and the ability to offer information and advice to customers if they ask for it is crucial."
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