customer relationship management news

Arch Amenities Group, global provider of amenity management, hospitality consulting and recruiting services for commercial and residential properties, hotels, spas, private clubs and pools, has ... More

Collecting and analysing data is paramount for any health club wanting to its improve service quality and retention, according to José Teixeira, head of customer ... More

Changes made to Sport England’s funding model is encouraging national governing bodies (NGB) to “rethink” operations and become more customer service savvy, according to Jennie ... More

Miraval Group has appointed Thomas P. Botts, a 28-year travel industry veteran, as senior vice president and chief marketing officer, responsible for developing and executing ... More

Stenden Rangsit University, in collaboration with the Thai Spa Association, presented the latest research results of the Spa Industry Study at the World Spa & ... More

Mosaic Spa & Health Clubs, owner of the Imagine Spa brand, expects to double spa turnover at Northumberland's Doxford Hall Hotel within two years through ... More

ClubWise provides the platform for clubs to save time and focus on servicing members. ClubWise strengthens cash flow through Direct Debit collection, keeping health and ... More

Private equity-owned gym chain LA Fitness has earmarked £30m for a comprehensive refurbishment programme of its 83-strong portfolio of health clubs in the UK. The ... More

Fitness First is to launch a special course for its managers looking to furthering their career within the organisation. The Global Business Academy (GBA) will ... More