member journey news

Beyond Activ  APAC took place at the Crowne Conference Centre in Melbourne, Australia from 2-3 December, 2025. The event welcomed 550 delegates, representing 180 business ... More

Focusing on super-users – the Most Valuable Participants (MVPs) – is the key to fuelling business growth in the fitness industry, according to a new ... More

Happy staff make more profitable businesses is the message of Jetts CEO, Elaine Jobson’s new book High Performance through Happy People. Jobson will be travelling ... More

Elaine Jobson, CEO of Jetts Fitness, has revealed the fitness company’s unique culture and strategy behind member growth and retention in a competitive market. In ... More

A third (32 per cent) of US health club members remain unable to attend their regular fitness facility due to COVID-19 closures, as of 30 ... More

Leisure operator GLL has partnered with digital fitness expert Wexer to launch an ‘any time, anywhere’ virtual group exercise offering for its members across the ... More

Revenue management specialist Transaction Services Group (TSG) has acquired active leisure software and services provider Legend Club Management Systems for an undisclosed sum. Founded in ... More

Health clubs must embrace and optimise the technology which is transforming the marketplace or they will inevitably become obsolete, said fitness entrepreneur Rasmus Ingerslev. Ingerslev ... More

In the future, the success of fitness equipment suppliers will depend on the strength of their software, rather than the physical kit itself. That’s the ... More

Find the ClubWise stand in Hall 4, Stand L250 to discover how ClubWise's fully integrated club management software, direct debit collection and unique marketing can ... More

Gladstone Health and Leisure has launched Join@Home, allowing non-members to sign up for a membership online without having to go into the facility. Join@Home is ... More

The Life Fitness JourneyTM, which delivers unique exercise environments and experiences to ensure users stay on their fitness path, has been recently installed in a ... More