VAC
VAC
VAC
Leisure Opportunities
Job search
Job Search
see all jobs
Latest job opportunities

PureGym's Rebecca Passmore: bounceback since lockdown 'much better than expected'

Number of health club members returning to gyms since lockdown has beaten all expectations
PureGym MD Rebecca Passmore said the bounceback reflected consumers' confidence in returning to fitness facilities
In the first 28 days since lockdown restrictions were lifted, PureGym saw membership grow 10 per cent
Passmore also revealed that there has been a radical change in the way members used gyms

The number of health club members returning to gyms since lockdown has beaten all expectations, according to Rebecca Passmore, UK managing director of PureGym.

Talking exclusive to HCM, Passmore said the bounceback was both strong and "continuing", reflecting consumers' confidence in returning to fitness facilities.

"We're now in the eighth week of trading in England and performance has been really strong – as it has in other regions," Passmore said

"The reality is that it's been much better than we expected.

"What's really interesting is that the bounce back is continuing – it hasn't been a case of an initial strong influx of members returning, followed by a slowdown.

"What we are seeing is that, as each week goes, more and more new members are coming into the market."

Passmore said that the return from "Lockdown 3" has also been markedly quicker than it was from the first pandemic lockdown, back in the summer of 2020.

"Coming out of the latest lockdown, our underlying paying membership base was 9 per cent lower than it was after lockdown one – so we've had an even bigger mountain to climb than we did last year," she said, adding that PureGym "wasn't profit-making at the point of opening back up".

"But we've seen a much quicker bounce back this time around.

"In the first 28 days following lockdown 1 (in 2020), we saw a 4 per cent uplift in membership numbers. This time, after lockdown 3, that figure was 10 per cent."

Passmore also revealed that there has been a radical change in the way members used gyms.

"What is really interesting is people are now visiting us more often – the level of activity per member is up significantly," she said.

"The frequency of visits per active member it's about 10 per cent higher than we've seen in the past."

"We're currently already seeing around 95 per cent of the visits that we saw pre-COVID-19, even though our membership base is significantly down (PureGym had 1.14m UK members in December 2019 – compared to 1.1 million as of 3 June 2021).

"We've also seen that visiting times are shifting.

"In the past, our traditional peak hours have always been 5pm to 8pm – but has now changed and we're seeing less people come during those times.

"Instead, what we've seen is a significantly higher level of visits between 7am and 3pm and the hours between 8pm and 11pm."

Passmore added that PureGym "was not alone" in seeing a strong return to business.

"Talking to other operators, it's very clear that the bounce back for the whole industry has been really very strong," she said.

"I believe the robust return we've seen is a really clear indication of the increased importance people now place on health and wellness across – and especially the role that health clubs and gyms play in achieving it."

PureGym has opened 13 new gyms in the UK since 12 April – 10 of which opened in the first week of lockdown restrictions being lifted in England.

The group is preparing to open five new sites in the coming weeks, in Stevenage, Stowmarket, London Angel, Torquay and Bicester.

In April, PureGym revealed that its group-wide revenue had declined by £177m during 2020, as it lost 37 per cent of its trading days due to pandemic lockdowns.

PureGym started 2020 with 504 clubs across Europe (the UK, Denmark, Switzerland and Poland).

During the year, the group closed operations in Poland, where it had 19 gyms.

As of 3 June, PureGym has a total of 506 across three countries – 286 in the UK, 180 in Denmark and 40 in Switzerland.

Sign up for FREE ezines, news alerts & magazines
Related news

PureGym describes 'brutal' pandemic year as revenue fell by £177m

21 Apr 2021
PureGym saw its group-wide revenue decline by £177m during 2020, as it lost 37 per ...

PureGym gearing up for reopening with 10 new sites

08 Apr 2021
As health clubs and fitness studios in England are counting the hours down to reopening ...
The number of health club members returning to gyms since lockdown has beaten all expectations, according to Rebecca Passmore, UK managing director of PureGym.
PTS,HAF,FIT,IND
2021/THUMB347883_288044_335372.jpg

More News

1 - 15 of 69,578
03 Jun 2026
Four Seasons Resort The Nam Hai in Hoi An, Vietnam, has put together a Global Wellness Day (GWD) agenda with activations rooted in nature and ... More
03 Jun 2026
Lithuanian care operator Addere Care has launched a “wellness care hospital” in Vilnius. It's the company’s second Lithuanian site, following a hospital in Trakai, but ... More
03 Jun 2026
Australia’s fast-growing fitness network, Viva Leisure, is adding a low-cost gym brand to its already extensive portfolio. The Zoo Fit rollout starts  in July with ... More
03 Jun 2026
Speedflex has launched a strength training programme for 10 to 16-year-olds, to make it safer, more inclusive and more engaging. Built on the Speedflex training ... More
01 Jun 2026
Tewinbury Farm Hotel in Hertfordshire, UK is expanding its premium leisure proposition with the launch of Farm Club, on 15 June. Located 30 minutes from ... More
01 Jun 2026

Work is underway in Madrid on one of Europe’s most significant multi-functional complexes, combining sport, entertainment, culture and education.

The €800 ... More

01 Jun 2026
Rainer Maelzer, an experiential entertainment innovator, has been appointed chief entertainment officer by Therme Group.  With decades of experience in immersive water-based attractions, Maelzer will ... More
29 May 2026
PureGym is encouraging people to step away from their screens and go for a walk, in a new initiative timed to coincide with Mental Health ... More
29 May 2026
Small improvements to sleep, diet quality, and physical activity, made in combination lead to a significantly reduced risk of major cardiovascular events, including heart attacks ... More
29 May 2026

Movie Park Germany has opened a new Paramount Pictures-themed attraction as part of its 30th anniversary celebrations, using immersive storytelling and adaptive reuse ... More

28 May 2026
The Global Wellness Summit (GWS) will celebrate its 20th anniversary at the 2026 event in Phuket, Thailand, later this year with the theme: The Science, ... More
28 May 2026
Auko, an all-inclusive development, is opening in Phong Nha in Vietnam in Q3 2026, with a series of 30 tented eco-lodges and wellness hospitality operations ... More
28 May 2026
Therme Manchester’s 28-acre development, which will include interconnected glass pavilions that measure 65,000sq m, will be the largest bathing and wellbeing attraction in the world ... More
28 May 2026

Efteling has opened Hooghmoed, a new family drop tower designed to broaden the appeal of its recently launched Sirene Island themed area and ... More

28 May 2026
Naples Beach Club, a Four Seasons Resort, has opened a 2,800sq m spa called The Sanctuary, with the design and concept inspired by the Native ... More
1 - 15 of 69,578
VAC
VAC