Nespresso Professional UK
Nespresso Professional UK
Nespresso Professional UK
Leisure Opportunities
Job search
Job Search
see all jobs
Latest job opportunities
Swansea Council
£53,653 – £58,089pa
Swansea
Everyone Active
Competitive rates of pay
South Oxhey Leisure Centre, Watford
star job
Redbridge Sports & Leisure
on request
Barkingside, Essex
University of Leeds
£37,099 - £44,263pa + generous pension + benefits
Leeds
City of London Corporation
£35,663 - £39,805pa + Local Govt Pension + benefits
Epping Forest, London

Study: ISPA’s latest research shows signs of hope for US spa industry's recovery

Job opportunities
Pendle Leisure Trust
£Competitive + fabulous benefits package
location: Nelson, Lancashire, United Kingdom
more jobs
There are definitely grounds for optimism for the later quarters of this year and particularly for 2022

The International Spa Association (ISPA) has revealed its annual five key spa industry financial indicators from its 2021 US Spa Industry Study – known as the Big Five – during its Stronger Together Summit.

Conducted by PricewaterhouseCoopers (PwC), this initial report outlines overall revenue, number of spa visits, number of spa locations, revenue per visit and total employees for the US spa industry during 2020.

“These statistics provide the clearest picture yet of the pandemic’s impact in the spa sector,” said Lynne McNees, ISPA president.

“We trust these figures, along with the full report coming later this year, will provide the industry at large with meaningful insights they can use to aid their recovery.”

The findings

Results showed that by the end of 2020, the industry had experienced a US$7bn drop in total revenue, decreasing from US$19.1bn at year’s end in 2019 to US$12.1bn (a 36.4 per cent decrease).

Findings indicated resort and hotel spas have been harder hit by this, with an average revenue fall of 46 per cent compared to day spas who had an average drop of 31 per cent.

Spa visits dropped from 192 million in 2019 to 124 million in 2020, while average revenue per visit shifted from US$99.5 to US$97.5.

In addition, as of December 2020, 21,560 spa businesses were recorded*, compared to 22,430 in December 2019.

Encouragingly, the study showed that, as of January 2021, roughly 305,000 spa employees had returned to US spas, compared to the previous 384,000 in January 2020. This represents only a 20.6 per cent drop.

Again, data showed that day spas fared better in these metrics, as one in two resort/hotel spas (51 per cent) reported a greater than 25 per cent decrease in staff, compared to one in five day spas (23 per cent).

McNees remarked: “The timeline for a full recovery is uncertain, but we’re confident that there is considerable demand for spa experiences and that as pandemic-related restrictions continue to lift, spas will make strong gains."

A bright futureRussel Donaldson, manager at Pwc Research, presented the Big Five today to ISPA attendees, alongside his colleague Colin McIlheney, PwC global research leader.

The two researchers told summit attendees that although this research reflects the impact of the pandemic, things look hopeful for the industry.

“It’s clear there’s pent-up demand to get out to spas. There are definitely grounds for optimism for the later quarters of this year and particularly for 2022,” McIlheney said.

Attendees were curious to know how long this increased demand would last and posed the question to the researchers during the Q&A session.

McIlheney responded saying it’s important not to just reflect on customers that used to come, but also focus on the great potential during rebuilding to bring in new customers who've never been to spas before but have been inspired to do so in light of the pandemic.

“Personally, I could see demand rolling on, not just driven by old existing customers but being driven by a new even more diverse base of guests.”

Analysis

For Donaldson, the most intriguing finding was “the fragmentation between different parts of the industry and the outcomes for day spas versus resorts/hotel spas”.

He also said he was struck that research reconfirmed that the spa industry has continued its historic role as a reliable bellwether for the broader economy.

McIlheney felt the location metrics were the most remarkable.

“With regards to locations, there were many people who thought numbers would fall off a cliff,” he said, “but the fact that there are still so many spas – over 20,000 – to choose from is very encouraging.

“In contrast, the drops in revenue and visits were expected and I anticipated they’d be in and around the mark they were.”

ISPA will release the full study in July 2021 packed full with even more insights and data.

The study has been an annual ISPA instalment since 1999 and this year it surveyed over 2,050 establishments including day spas, destination spas and medical spas.

*The count of spas includes spas that were temporarily closed at the end of the calendar year 2020.

Sign up for FREE ezines & magazines
The International Spa Association (ISPA) has revealed its annual five key spa industry financial indicators from its 2021 US Spa Industry Study – known as the Big Five – during its Stronger Together Summit.
SAB,CPW,RES
2021/THUMB347759_420211_115301.jpg

More News

1 - 15 of 67,991
21 Jun 2024
Conde Nast’s iconic fashion and lifestyle publication Vogue has created a list of 100 of the world's leading spas, known as the Global Spa Guide. ... More
21 Jun 2024
Belgian retail giant, Colruyt Group, is challenging the status quo of the fitness industry in Belgium. A third-generation family business, which started as a bakery ... More
21 Jun 2024
Results are in for the latest Good Spa Guide (GSG) consumer survey, with this year's findings categorised into five life stages to better understand different ... More
21 Jun 2024
The 2024 Global Wellness Summit (GWS) is set to make a splash in Scotland from 4-7 November, with the theme “A Watershed Moment for Wellness”. ... More
21 Jun 2024
According to a year-long study, offering financial incentives to people to encourage them to lose weight is effective and could be a low-cost solution to ... More
20 Jun 2024
Xponential Fitness has appointed sales and franchise expert, Mark King, as CEO, to take the company forward following Anthony Geisler’s abrupt exit in May. King ... More
20 Jun 2024
Fitness influencer and karate champion, Anna Lewandowska, has announced the launch of a multi-concept boutique in Barcelona called Edan Studios based on HIIT, Pilates and ... More
20 Jun 2024
Turkish hospitality group Maxx Royal Resorts has launched a new upscale coastal retreat on Türkiye's Bodrum peninsula, complete with a large 4,500sq m destination spa. ... More
19 Jun 2024
Victoria Brownlie, the British Beauty Council’s chief of policy and sustainability, has been named in King Charles’ Birthday Honours 2024 for her services to the ... More
19 Jun 2024
The Health & Fitness Association (formerly IHRSA) has announced Singapore-based attorney and international industry advocate, Sean Tan, as its senior representative in Asia. In the ... More
19 Jun 2024
With the UK General Election imminent, industry strategist, Martyn Allison, says it’s time for the sector in the UK to stop asking for money and ... More
19 Jun 2024
Global restaurant brand, Subway, has teamed up with GB Basketball, Breaking GB and Skateboard GB to promote physical activity in these three emerging sports. The ... More
19 Jun 2024
A new retreat focused on helping people lead longer, happier lives is launching on the Japanese island of Okinawa. As one of the world's five ... More
18 Jun 2024
More than 20 organisations have joined together in the UK to form the Swim Alliance, which will advocate with one cohesive voice and work to ... More
18 Jun 2024
One&Only Resorts has introduced a new three-storey spa on the picturesque Greek island of Kéa, located at its recently launched oceanfront property, One&Only Kéa Island ... More
1 - 15 of 67,991
Nespresso Professional UK
Nespresso Professional UK