ice Q news

Spa consultancy Raison d’Etre has introduced sustainability modules into its global online spa management course. Raison d’Etre says the move was motivated by customers’ increasing ... More

Physical activity body, ukactive, has revealed plans to create a new sector standard for active leisure, to act as a product and service quality trademark. ... More

Collecting and analysing data is paramount for any health club wanting to its improve service quality and retention, according to José Teixeira, head of customer ... More

Winners of this year's Active Training Awards have been revealed at a gala event in Birmingham. Organised by ukactive and the Chartered Institute for the ... More

UK training provider the National Coastal Tourism Academy (NCTA) has launched a new online course and information portal to help customer-facing staff working on England’s ... More

Anticipation is rising ahead of a 12 July launch date for a brand new James Bond visitor attraction nestled snugly inside a mountain peak in ... More

Architects and designers breathe a sigh of relief... design officially has a quantifiable impact on human experience. That, at least, is the verdict of global ... More

The Vocational Charitable Trust (VTCT), a UK-based organisation that offers vocational qualifications, has acquired London-based ITEC, which awards qualifications in beauty, complementary therapy, sport and ... More

Spa Professional Mexico has named the Best Spas of Mexico in 2015, with the aim of increasing knowledge of the industry among tourism professionals and ... More

ukactive chair Tanni Grey-Thompson has issued a strong rebuttal to a Times article which appeared to suggest that Coca Cola’s membership of the physical activity ... More

Former Bannatyne Group finance director Christopher Watson has been charged with fraud and money-laundering offences totalling almost £8m. Watson has been accused of making electronic ... More

Leisure industry veteran Kevin Lane has joined Active Nation’s team as Improvement Manager. Bringing over 25 year’s worth of experience, Lane joins the sport and ... More

Plans to regenerate Preston city centre have been unveiled, with the aim of breathing new life into the faltering city centre. Preston council’s major plans ... More

Thousands of people who took part in the London 2012 Olympic and Paralympic Games as volunteers have been recognised with a formal qualification created specifically ... More

Image: The management course will be based on six modules Sweden-based spa consultancy Raison d'Etre is to launch its first English-language spa management course in ... More

Following an intensive two-day assessment of its services, five GLL-run leisure centres in Waltham Forest have achieved the Customer Service Excellence (CSE) award - the ... More

The sector skills council, People 1st, is offering hospitality, leisure, and tourism businesses in London the opportunity to benefit from free customer service training for ... More

Resort and spa developer and operator Banyan Tree Holdings is to adopt the SAP ERP Human Capital Management (SAP ERP) solution in order to transform ... More

Perth and Kinross Leisure has announced that it has achieved the area’s first Quest Quality Accreditation. Rodney Fitness Centre in Perth was the first of ... More