loyalty news

Wellness and hospitality thought leaders gathered recently for a workshop at Yasuragi, the Japanese spa and conference hotel near Stockholm. The purpose was to shape ... More

Thirty-one research-backed strategies to positively influence spa guests ahead of their arrival have been published in a consumer-focused report by the ISPA Research Foundation. The ... More

ALL Accor (Accor’s booking platform and loyalty programme) has partnered with forecasting agency Globetrender to outline eight emotional drivers that represent changes to experiential and ... More

Gold’s Gym UK is being   investigated about hidden online costs by the UK's Competition and Markets Authority (CMA) using new powers under the Digital ... More

Myzone launches a new category today, called Motivation Technology (Mo-Tech), that transforms the science of motivation into action and is designed to help with member ... More

"The fitness industry is facing an identity crisis," was Anna Bjustam's opening statement as she addressed delegates at the HCM Summit 2025 in London this ... More

European health and wellness group, Aspria, has confirmed it is taking on investment in order to accelerate its pipeline and enter new territories. “The interest ... More

The Capella Hotel Group has officially launched Patina Osaka, marking the brand’s debut in Japan with an entire floor dedicated to wellness. The Patina brand ... More

Pause, a US recovery franchise, has partnered with holistic programming platform Alo Moves to deliver on-demand breathwork and meditation. Pause is currently on track to ... More

Reviv, a global provider of IV and other nutritional supplements, has introduced a membership programme in the UK to provide a way for guests to ... More

Banyan Tree is planning to enhance the wellbeing journey for its guests with the launch of Onsen bathrooms to differentiate the business and deepen customer ... More

Laszlo Puczko, CEO of Health Tourism Worldwide (HTTWLife), has initiated a new conversation about the evolving role of men in wellness. Through his Wellness of ... More

Don’t wait for the government, or the NHS, to provide the solutions or the budget, just get on with it was a key takeaway from ... More

Accor has released a comprehensive white paper designed to deepen understanding of wellness design and its capacity to enhance guest experiences, boost loyalty and drive ... More

HealthKey has announced a new partnership with Endurance Zone, which will give its members free or discounted access to more than 200 health services. Endurance ... More

Wearable tech company, Myzone has created an advisory board to provide the business with strategic insights into trends and behaviours in the evolving landscape for ... More

North Ayrshire charitable trust, KA Leisure, has launched a new programme to offer preventative healthcare to its community at an affordable price. The Well and ... More

Improving physical strength and fitness, mental health and confidence are the main reasons for joining a health club, while cost, time and motivation are the ... More

In the latest issue of Spa Business, Jeremy McCarthy explores what it takes to create a thriving spa business. Striking the right balance Spas are ... More

Pure Gym has launched a fitness championships dedicated to the over-50s with a strong emphasis on athletic performance. Anyone can enter the Pure Gym Over ... More

Lifestyle brand, Equinox has signed a deal with eight high-end consumer brands to create a new loyalty programme of benefits for members. Called Equinox Circle, ... More

European fitness operators have seen a strong return to growth, with member numbers and income per club having increased every quarter since 2021. The finding ... More

Hospitality giant Accor has added a new midscale brand, The Handwritten Collection, to its global portfolio. Accor already has over 110 Handwritten leads globally – ... More

Scandinavian fitness chain SATS has reported Q2 results showing a 53 per cent increase in revenue to NOK 1,022m (£85,591,015). The group’s also demonstrates a ... More

Caterpillar, a new app that rewards healthy actions with redeemable points at entertainment and fitness outlets, will launch a pilot scheme on 6 June. Under ... More