The Retention People news

Myzone has appointed retention specialist Tamara Bailey as key account manager. Bailey has more than 20 years' experience in the sector and joins from The ... More

Inactive health club members who have been successfully engaged into revisiting their club are 45 per cent less likely to cancel their membership – compared ... More

The Retention People (TRP) is running an ongoing survey of 10,000 health and fitness members to discover insights into developing better products and services. Working ... More

Active Nation, a national sport and exercise charity, uses The Retention People's Interact+ software system to help improve customer service and retention. The Retention People ... More

Health and fitness operators have "much work to do" if they want to improve consumers' perception of them, according to the first ever national Net ... More

The Retention People (RTP) has agreed a deal with Gladstone Health & Leisure (GHL) to include GHL to the list of official 'Certified Retention Partners'. ... More

Aquaterra Leisure has entered into partnership with The Retention People (TRP) in order to improve Connect, its IT-based membership retention system. Aquaterra will continue to ... More

Aquaterra Leisure has entered into partnership with The Retention People in order to grow and ensure future success for Connect, its highly successful IT-based membership ... More

Research companies Leisure-net and The Retention People (TRP) have joined forces to launch a new customer service survey for the health and fitness sector. Taking ... More

Leisure-net and The Retention People (TRP) are to carry out the health, fitness and leisure sector's biggest customer service survey. The research, which will take ... More